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Stéphane VINCENT
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Grounded Change towards flourishing lives and flourishing systems
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Sarah Schulmann, InWithForward
1.
towards flourishing lives and
flourishing systems Grounded Change dr. Sarah Schulman @inwithforward
2.
Dwayne, age 44
3.
4.
Question: How do we
transition our social safety nets into trampolines?
5.
NL UK AU HomelessSMS developed at
TACSI (2010-2012) developed at participle (2008-2010) CA #disability #homelessness #youth #addiction #family #domestic violence HomelessSMS A mixed track record:
6.
We re-make &
un-make social services.
7.
We flip the
order. people interactions policypolicy programs people from: to:
8.
We spend time
in context, on the margins.
9.
We prototype 7
interactions that prompt change: Modeling and Rehearsal Story Editing Bridging Relationships Feedback Reciprocity & Contribution Taster Experiences Barrier Busting
10.
Mark Katie & kids Letitia We measure
what is meaningful change, for whom. Raul Janya
11.
Social Policy Graphic Design Business Education Anthropology And we
build blended teams. Community Outreach Management Service Design Interaction Design Industrial Design
12.
Behind it all:
partnerships. 3 largest service providers 75 million turnover 1200 staff
13.
What is coming
out: a new service delivery model for day programs an interagency social R&D space
14.
We spent 3-months
living in this social housing complex.
15.
Mark
16.
We found that
people weren’t isolated from other people. They were isolated from novelty and ongoing learning.
17.
Kudoz
18.
TV
19.
testing tweaking, reshaping.... value propositions tools interactions roles
20.
30 staff 6prototypes 20% time 7teams testing
tweaking, reshaping....
21.
22.
55 6 new prototypes...
23.
What we’re learning...
24.
same-old barriers. no metrics licensing &
unions 9-5pmcontracts & budgets ‘not my role’ poor intelligence
25.
leverage assets, re-allocate,
find efficiencies. contracts & budgets
26.
mobilize, engage. licensing &
unions
27.
flat teams, fluid
role differentiation. roles & tasks
28.
bursts of intensity,
time bound. pace
29.
get out and
go to the source. intelligence
30.
measure failure, measure
change. metrics Number of iterations: 3 5 2 4
31.
4 things we’re
learning: Emotion Discernment Practice + Projects Embedded Storytelling
32.
Question: How do we
embed capacity, and create a new normal?
33.
34.
35.
Ultimately, to get
to grounded change you need a ground campaign.
36.
www.inwithforward.com dr. Sarah Schulman sarah@inwithforward.com @inwithforward www.kudoz.ca Get
on the ground with us. www.fifthspace.ca
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