2. Alexandre Lebrun, 32
CEO
• KDS (e-procurement software): former Product manager
• BS Ecole Polytechnique, MS in EE and in Chinese
Pascal Levy-Garboua, 29
Business Development
• eBay: Former Marketing Executive
• Lokaliz.com (local search): Founder
• BS Ecole Polytechnique, MS MS&E Stanford University
Callixte Cauchois, 31
VirtuOz Labs
• KDS: Former R&D Director
• MS CS at ENSTA
• MS in Arabic
Laurent Landowski, 29
Operations
• Former Professional Services Manager at KDS in Boston
• MS CS at Ecole Centrale
Team
A team with combined expertise in linguistics, AI and software
3. Preparing a trip… the old way
Alex and Bob both booked a flight to NYC. They both need a
hotel and need to prepare for that trip.
Scenario
Complex and time-consuming
4. Preparing a trip… the ideal way
− Bob: I need a hotel for my New York trip
− X: That means five nights from June 23rd to 28th I guess ?
− Bob: Yes
− X: All your appointments are in Midtown. Do you want a hotel in this area ?
− Bob: Why not. Find me something under $300 per night
− X: In this range, I have one standard room for $241 at the Tudor Hotel or one standard room
with queen bed for $246 at the Bestwestern President Hotel. Here are the maps, videos and
reviews. Bestwestern is affiliated with your AAdvantage frequent flyer program.
− Bob: How many miles do I have ?
− X: You have 13500 miles. You need 6500 more to fly to Chicago.
− Bob: OK. Book the Bestwestern. Do you know if Emily is available on Tuesday night ?
− X: Let me check. Emily : nothing planned.
− Bob: OK, invite her for dinner. What is the best thaï near my hotel ? …
Alex and Bob both booked a flight to NYC. They both need a
hotel and need to prepare for that trip.
Scenario
5. What is a Personal Intelligent Assistant ?
• Personal: he/she knows me, my profile, my habits.
• Intelligent: he/she performs understanding, reasoning,
combines many knowledge sources, know-how, transactional
services. Learns.
• Assistant: provides services. Available 24/7 through website,
instant messenger, SMS, voice
― A ton avis c’est quoi le mieux pour une télé : LCD
ou plasma ?
― Cela dépend de votre besoin et de votre budget.
― Je veux pas y mettre plus de 800 euros.
― Je crois me souvenir que le salon fait 18m², dans
ce cas, un petit LCD sera plus adapté.
― OK allons voir ça.
― Voilà un comparatif des prix du marché.
6. PIA Skills
My home
My social life
My entertainment My health
My information
My shopping
My services
7. Is it possible ?
NO YES
NL-based Seamless access
User-generated
Transactional
AAdvantage account
Hotel booking
Citysearch API
IM interface to friends
Outlook interface
8. Technological breakthrough
• Other technologies are based on keyword pattern matching
and FAQ-search.
• Our proprietary technology is the result of 5 years of R&D and
partnerships with top research teams in France
• Unique features:
– Deep and goal-oriented linguistic analysis (syntactic, semantic)
– Language-independent reasoning
– Built-in automatic-learning mechanisms
• Main advantages:
– Dialog reliability
– Configurable by virtually anybody
– The more people use it, the better it becomes
9. • Company pay per dialog. Benefits:
– Reduced support costs
– Increased conversion
– Get leads
• Free for users
0.22 € 0,58 €0.24 € 0.58 € 0.50 €0.58 €
Business model: companies pay to optimize
their support / get qualified leads
10. Proven results
• eBay France : 100,000 problems
solved/month
• AOL France : 52,000 deflected incoming
calls
• Coca-cola Company : 4,000 chats/day
My Services: a growing part of management is left to the customer (self-service, automatic teller machines…)
[ajouter MMA mutavie]
Adapté aux différentes situations : je réponds à un mail, je fais une vente, je trouve un prospect…
Win Pour le client :
Variable et 2) pas cher
Win pour VirtuOz :
Récurrent et augmente avec performance
NO roll back
