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SOCIAL MEDIA FOR FESTIVALS
Using social media tools to engage with your audience
WHAT’S NEW?
 We are living in a period of rapid change
 Ways to reach an audience are evolving

 There’s an appetite for new things

 There’s too much noise

 People have more opportunities

 They also have more distractions

 Recommendations from friends are more important,
  but they’re no longer one-to-one
HOW DO PEOPLE ‘TALK’
                        When was the last time
                         you wrote a letter?
                        Picked up the phone?

                        Sent a text message?

                        Logged on to
                         Facebook?
                        Watched TV?

                        Left a review?
WHAT IS ‘SOCIAL MEDIA’ ?
                           Many different ways
                           of communicating
                           All competing for
                           your time, energy
                           and involvement
SOCIAL MEDIA LANDSCAPE 2012
                              Note changes from
                              2011
                              Type of device
                              becomes more
                              important
                              More people move
                              to mobile
                              Twitter has moved
                              to the core and
                              Google+ makes an
                              appearance
SCARY?
 Stop, draw breath and think about this before you
  start
 Don’t be scared

 We’ll start with some small steps

 We’ll look at what you’re trying to achieve

 Then we’ll focus on that

 This is a long-term activity, not just for this one
  event
GOOD THINGS CAN HAPPEN…
 If you start now, you’ll be laying the groundwork for
  the long term continuation of your event
 New opportunities will arise which you didn’t expect

 You’ll get useful feedback from people which will
  help you improve
 You have the opportunity to reach a new audience

 Your friends will help you
BAD THINGS CAN HAPPEN
 People will ignore you
 You may be criticised

 You won’t be able to control everything

 You will make mistakes and more people will know
  about it
WHERE DO WE START?
 The first priority is to learn what the difference is
  between different ways of communicating your
  news
 List every way you currently communicate with your
  audience
 How do we integrate a more open and social
  approach to these efforts?
 How can we expand these efforts in a planned
  way?
NEXT STEPS – PREPARE TO PLAN
 Look at your current printed communications
 Look at your website

 Where else are you on the internet?

 Where is your audience?

 Do you know who your audience is?

 What do you hope to achieve by providing different
  ways of communicating with your event?
PREPARING THE PLAN
   Look at the resources you have available
     Do you have the right people in place?
     Do they have the right skills?
     If not, where can you get them?

 Narrow down the possibilities by considering where
  your audience is likely to be active
 Don’t throw away all your current methods, but
  think of ways to adapt and improve
 Build in ways of evaluating your efforts and be
  prepared to make changes
LIKELY KEY ELEMENTS FOR YOUR
FESTIVAL
                                    Website content at
                                    core

                                                                  Content on Website
                                                                  linked to from
                                                                  Twitter, encouraging
                                                                  visits to site



Printed material
directs people to
Website, Facebook,
Twitter                                            Content on Website linked to from
                                                   Facebook, encouraging visits to
                                                   site



         YouTube hosts
         Video content which can be                        Photographs: Flickr,
         Linked to from site or other                      Pinterest, Instagram
         media
GET BUSY, GET SOCIAL


 •Twitter https://twitter.com/#!/SusanMcNaughton
 •Facebook: https://www.facebook.com/Susan.McNaughton.Social.Media
 •Web: http://www.susanmcnaughton.com
 •LinkedIn: http://www.linkedin.com/in/SusanMcNaughton

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Social media for festivals introduction

  • 1. SOCIAL MEDIA FOR FESTIVALS Using social media tools to engage with your audience
  • 2. WHAT’S NEW?  We are living in a period of rapid change  Ways to reach an audience are evolving  There’s an appetite for new things  There’s too much noise  People have more opportunities  They also have more distractions  Recommendations from friends are more important, but they’re no longer one-to-one
  • 3. HOW DO PEOPLE ‘TALK’  When was the last time you wrote a letter?  Picked up the phone?  Sent a text message?  Logged on to Facebook?  Watched TV?  Left a review?
  • 4. WHAT IS ‘SOCIAL MEDIA’ ? Many different ways of communicating All competing for your time, energy and involvement
  • 5. SOCIAL MEDIA LANDSCAPE 2012 Note changes from 2011 Type of device becomes more important More people move to mobile Twitter has moved to the core and Google+ makes an appearance
  • 6. SCARY?  Stop, draw breath and think about this before you start  Don’t be scared  We’ll start with some small steps  We’ll look at what you’re trying to achieve  Then we’ll focus on that  This is a long-term activity, not just for this one event
  • 7. GOOD THINGS CAN HAPPEN…  If you start now, you’ll be laying the groundwork for the long term continuation of your event  New opportunities will arise which you didn’t expect  You’ll get useful feedback from people which will help you improve  You have the opportunity to reach a new audience  Your friends will help you
  • 8. BAD THINGS CAN HAPPEN  People will ignore you  You may be criticised  You won’t be able to control everything  You will make mistakes and more people will know about it
  • 9. WHERE DO WE START?  The first priority is to learn what the difference is between different ways of communicating your news  List every way you currently communicate with your audience  How do we integrate a more open and social approach to these efforts?  How can we expand these efforts in a planned way?
  • 10. NEXT STEPS – PREPARE TO PLAN  Look at your current printed communications  Look at your website  Where else are you on the internet?  Where is your audience?  Do you know who your audience is?  What do you hope to achieve by providing different ways of communicating with your event?
  • 11. PREPARING THE PLAN  Look at the resources you have available  Do you have the right people in place?  Do they have the right skills?  If not, where can you get them?  Narrow down the possibilities by considering where your audience is likely to be active  Don’t throw away all your current methods, but think of ways to adapt and improve  Build in ways of evaluating your efforts and be prepared to make changes
  • 12. LIKELY KEY ELEMENTS FOR YOUR FESTIVAL Website content at core Content on Website linked to from Twitter, encouraging visits to site Printed material directs people to Website, Facebook, Twitter Content on Website linked to from Facebook, encouraging visits to site YouTube hosts Video content which can be Photographs: Flickr, Linked to from site or other Pinterest, Instagram media
  • 13. GET BUSY, GET SOCIAL •Twitter https://twitter.com/#!/SusanMcNaughton •Facebook: https://www.facebook.com/Susan.McNaughton.Social.Media •Web: http://www.susanmcnaughton.com •LinkedIn: http://www.linkedin.com/in/SusanMcNaughton