In this webinar, Jason Taylor, Chief Innovation Strategist at UsableNet, will take us through the key findings in UsableNet's comprehensive state of digital accessibility report. You won't want to miss this.

1. Presented November 14, 2021
Jason Taylor, Chief Innovation Strategist –
jason@usablenet.com
How to Improve Digital Accessibility
While Reducing Legal Risk

2. Jason Taylor
Chief Innovation Strategist
UsableNet
● 20 years of experience with government and
education on Section 508 implementations
● Launched first in-authoring accessibility
testing with Macromedia Dreamweaver (now
Adobe)
● Initiated partnerships with leading disability
community organizations such as the
American Foundation for the Blind, Access
Works, and Helen Keller Services for the
Blind
● Recognized as an industry leader in diversity,
inclusion and accessibility
ACCESSIBILITY INDUSTRY
RECOGNITION
2021 AccessAbility
Award Recipient
About UsableNet

3. Agenda
• US Laws Governing Digital Accessibility
• A typical week of accessibility lawsuits
• What's in a typical digital accessibility claim
• Immediate action to improve digital accessibility and reduce risk
• Q & A

4. US Laws Governing Digital Accessibility
• Section 508 - Government and Education
• Section 255 - Telecommunications
• Air Carrier Act - All Airlines operating flights in or into USA
• American with Disability Act (ADA) - Title II and III
• CA UnRuh - “Local Extension of ADA’s”

5. A Typical Week of Digital Accessibility
Lawsuits
• 80-100 lawsuits are filed each week
• 20% state (mostly California) and 80% federal
• 10-12 plaintiff firms and less than 20 plaintiffs file the majority of digital
accessibility ADA lawsuits
• California and New York dominate as places cases are filed
• We see clusters of filings by types of companies

6. What’s in a Typical Digital ADA Lawsuit Claim?
• Plaintiff is blind (or death for video).
• This is one of many claims they make. Report a website, mobile site or native app
• Identify where on a site they could not use the site (some document with screen
shots)
• List common WCAG issues found across the site - broad and general
• Note no Accessibility policy not listed on website
• Many are starting to include addition accessibility issues created by accessibility
widget or overlay

7. Immediate action to improve digital accessibility and reduce risk
• Identify your most public Digital Experiences - Web, App, Video
• For Each - have Blind User try and complete typical user tasks - documents
where user can not complete task and why
• Test All the top user journeys or pages against WCAG 2.0 AA - Auto only rules
- create a report
• Remediate any issues reported in the two actives
• Publish a broad Accessibility Statement on website/app - Effort on going, add
easy to contact info - train people that receive the contact.

8. Q & A
● Pre-Register for the 2021
Year End ADA Web and App
Lawsuit report :
● https://info.usablenet.com/202
1-year-end-digital-
accessibility-lawsuit-report-
preregister
Additional Resources
Jason Taylor
Chief Innovation Strategist
UsableNet
jason@usablenet.com