Aberdeen Group Presents: Video Intelligence to Secure and Grow

Video Intelligence: to Secure, and Grow Recent Research Highlights December 2011 $ Derek E. Brink, BS, MBA, CISSP Vice President and Research Fellow, IT Security and IT GRC [email_address]

Executive Summary ,[object Object],[object Object]

Definitions For the Purposes of Aberdeen’s Research … ,[object Object],[object Object],[object Object],[object Object],[object Object]

Business Context: Value Chain and Market Trends in Video Security Risk Management Physical Security Information Management Video Analytics Video Surveillance Video Cameras Digital Analog

Business Context: Value Chain and Market Trends in Video Security Risk Management Physical Security Information Management Video Analytics Video Surveillance Video Cameras Digital Analog IP-based Inertia against “rip-and-replace” Transitioning over (long) time Widely installed Leverage existing investments Cost Functionality Reliability In camera (IP-based) At camera (plug-and-play encoders) In back-end (transmit relevant data to centralized system) Remote Guarding Enterprise-wide view of risk Digital assets, physical assets, human assets Centralized Common view of logical and physical security posture Alerts  Situations Emerging standards Human  Automated Maximize resolution Minimize impact on network bandwidth, storage Rules-based  Behavior-based Aggregation Normalization Correlation Monitoring Alerting Analysis Reporting Security  Security + Growth

Business Context: Video Surveillance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Business Context: Video Analytics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Technology Adoption Trends: Video Analytics Current Use (by Maturity Class), Current / Planned / Evaluating (All Respondents) ,[object Object],Leading performers are nearly 6-times more likely than lagging performers to implement Year-over-year increase in plans, evaluations

Drilldown – Aberdeen’s Research Findings Video Analytics Users Exhibit a Highly Effective Force Multiplier ,[object Object],[object Object],Effectiveness and Scale All Respondents Video Analytics Users Video Analytics Non-Users Video Analytics Delta Average points of observation 1,300 2,180 440 3.4-times more Full-Time Equivalent employees 98 108 89 1.2-times more Average points of observation / FTE employee 13 20 5 4-times more Alerts requiring evaluation and action (typical 30-day period) 260 518 35 15-times more Average alerts per day 8.7 17.3 1.2 15-times more

Drilldown – Aberdeen’s Research Findings Video Analytics Users Support Significantly Higher Scale at Significantly Lower Cost ,[object Object],[object Object],Effectiveness and Scale All Respondents Video Analytics Users Video Analytics Non-Users Video Analytics Delta Annual cost (FTE) ($K) $3,520 $3,890 $3,200 22% more Annual cost (non-FTE) ($K) $430 $590 $290 2-times more Total annual cost ($K) $3,950 $4,480 $3,490 28% more Annual cost / point of observation (FTE) $2,710 $1,790 $7,290 75% less Annual cost / point of observation (non-FTE) $330 $270 $660 59% less Total annual cost / point of observation $3,040 $2,060 $7,950 74% less

Video Analytics: Summary of Key Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Customer-Centric Retail Banking Fast Facts from Aberdeen’s Retail Banking Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Significant Room for Improvement Aberdeen’s “Retail Banking: Five Technology Imperatives for Customer-Centricity” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Customer-Centric Retailing: Before/During/After the Transaction From Aberdeen’s “The State of Customer-Centric Retailing” ,[object Object],[object Object],[object Object],[object Object]

Before, During and After the Transaction Representative Processes and Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Integration with Video / Video Analytics is Emerging From Aberdeen’s “Top 10 Technologies at NRF 2011” ,[object Object],[object Object],[object Object],[object Object],[object Object]

Demonstration Dwell Time ,[object Object],[object Object],[object Object],[object Object],Queue Line Analysis Identify when a line gets a certain length or there are more than a pre-defined number of people present Actionable Intelligence – improve customer service by automatically monitoring line lengths and adjusting staffing needs to accommodate more customers Line Queuing Teller Line 2

Summary: Video Analytics Yield Demonstrable Business Value To Secure … and Grow ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Next Steps Aberdeen 3VR For more information on 3VR Products: Call: 877.387.6061 Visit: www.3vr.com Follow: @3vr For more information on Aberdeen: Call: 800-577-7891 Visit: www.aberdeen.com Follow: @Mobile Aberdeen

For More Information Commercial / Marketing Services Dennis Beggan [email_address] +1-617-854-5395 Scott Mitchem [email_address] +1-617-854-5366 Research Derek E. Brink, BS, MBA, CISSP Vice President and Research Fellow, IT Security [email_address]

Aberdeen Group Presents: Video Intelligence to Secure and Grow

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Aberdeen Group Presents: Video Intelligence to Secure and Grow

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