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L3 Multi-Port Full Gigabit Stackable Managed Switch
SGS-6340-24T4S / SGS-6340-24P4S /
SGS-6340-20S4C4X / SGS-6340-48T4S / SGS-6340-16XR
Quick Installation Guide
Table of Contents
1.	 Package Contents........................................................................................ 3
2.	 Switch Management..................................................................................... 4
3.	Requirements.............................................................................................. 5
4.	 Terminal Setup............................................................................................ 6
5.	 Logon to the Console................................................................................... 7
6.	 Configuring IP Address................................................................................. 8
7.	 Setting 100BASE-FX for SFP Port (SGS-6340-20S4C4X Only).......................... 9
8.	 Setting 1000BASE-X for SFP+ Port
	 (SGS-6340-16XR, SGS-6340-20S4C4X Only)................................................10
9.	 Using Copper Interface on Combo Port (SGS-6340-20S4C4X Only).................11
10. Saving the Configuration............................................................................12
11. Starting Web Management..........................................................................13
12. Logging in to the Managed Switch...............................................................14
13. Saving Configuration via the Web................................................................15
14. Customer Support......................................................................................16
3
1.	Package Contents
Thank you for purchasing PLANET L3 Multi-Port Full Gigabit Stackable Managed
Switch, SGS-6340-24T4S/SGS-6340-24P4S/SGS-6340-20S4C4X/SGS-6340-48T4S/
SGS-6340-16XR. The descriptions of these models are as follows:
SGS-6340-24T4S
Layer 3 24-Port 10/100/1000T + 4-Port 1000X SFP
Stackable Managed Switch
SGS-6340-24P4S
Layer 3 24-Port 10/100/1000T 802.3at PoE + 4-Port
1000X SFP Stackable Managed Switch / 370W
SGS-6340-20S4C4X
Layer 3 20-Port 100/1000X SFP + 4-Port Gigabit TP/SFP
+ 4-Port 10G SFP+ Stackable Managed Switch
SGS-6340-48T4S
Layer 3 48-Port 10/100/1000T + 4-Port 1000X SFP
Stackable Managed Switch
SGS-6340-16XR
Layer 3 16-Port 10GBASE-SR/LR SFP+ Stackable
Managed Switch (100~240V AC, 48~60V DC)
Unless specified, “Managed Switch” mentioned in this Quick Installation Guide
refers to the above four models.
Open the box of the Managed Switch and carefully unpack it. The box should
contain the following items:
zz The Managed Switch x 1
zz Quick Installation Guide x 1
zz RJ45-to-DB9 Console Cable x 1
zz Power Cord x 1
zz Rubber Feet x 4
zz Two Rack-mounting Brackets with Attachment Screws x 1
zz SFP Dust Cap (Please refer to table below)
SFP Dust Cap Model Name
4 SGS-6340-24T4S/24P4S/48T4S
16 SGS-6340-16XR
28 SGS-6340-20S4C4X
If any item is found missing or damaged, please contact your local reseller for
replacement.
4
2.	Switch Management
To set up the Managed Switch, the user needs to configure the Managed Switch
for network management. The Managed Switch provides two management options:
Out-of-Band Management and In-Band Management.
 Out-of-Band Management
Out-of-band management is the management through Console interface.
Generally, the user will use out-of-band management for the initial switch
configuration, or when in-band management is not available.
Important
The Managed Switch is shipped without IP address assigned by
default. User must assign an IP address to the Managed Switch via
the Console interface to be able to remotely access the Managed
Switch through Telnet or HTTP.
 In-Band Management
In-band management refers to the management by logging in to the Managed
Switch using Telnet or HTTP, or using SNMP management software to configure the
Managed Switch. In-band management enables the management of the Managed
Switch to attach some devices to the Switch. The following procedures are required
to enable In-band management:
1.	Logon to console
2.	Assign/Configure IP address
3.	Create a remote login account
4.	Enable HTTP or Telnet server on the Managed Switch
In case in-band management fails due to Managed Switch configuration changes,
out-of-band management can be used for configuring and managing the Managed
Switch.
5
3.	Requirements
zz Workstations running Windows XP/2003/Vista/7/8/2008/10, MAC OS X or later,
Linux, UNIX, or other platforms are compatible with TCP/IP protocols.
zz Workstations are installed with Ethernet NIC (Network Interface Card)
zz Serial Port Connection (Terminal)
	The above Workstations come with COM Port (DB9) or USB-to-RS232
converter.
	The above Workstations have been installed with terminal emulator, such as
Tera Term or PuTTY.
	Serial cable -- one end is attached to the RS232 serial port, while the other
end to the console port of the Managed Switch.
zz Ethernet Port Connection
	Network cables -- Use standard network (UTP) cables with RJ45 connectors.
	The above PC is installed with Web browser and JAVA runtime environment
plug-in.
Note
It is recommended to use Internet Explore 8.0 or above to access
the Managed Switch. If the Web interface of the Managed Switch
is not accessible, please turn off the anti-virus software or firewall
and then try it again.
6
4.	Terminal Setup
To configure the system, connect a serial cable to a COM port on a PC or
notebook computer and to serial (console) port of the Managed Switch. The
console port of the Managed Switch is DCE already, so that you can connect the
console port directly through PC without the need of Null Modem.
Managed Switch
PC / Workstation
with
Terminal Emulation Software
Serial Port
RS232 to RJ45 Cable
Console Port
RJ45
Figure 4-1 Managed Switch Console Connectivity
Note
Let’s take SGS-6340-48T4S for example.
A terminal program is required to make the software connection to the Managed
Switch. Tera Term program may be a good choice. The Tera Term can be accessed
from the Start menu.
1.	Click START menu, then Programs, and then Tera Term.
2.	When the following screen appears, make sure that the COM port should be
configured as:
 Baud: 	 9600
 Parity: 	 None
 Data bits: 	 8
 Stop bits: 	 1
 Flow control: 	 None
Figure 4-2 Tera Term COM Port Configuration
7
5.	Logon to the Console
Once the terminal is connected to the device, power on the Managed Switch, and
the terminal will display “running testing procedures”.
Then, the following message asks for the login user name and password. The
factory default user name and password are as follows as the login screen in
Figure 5-1 appears.
Username: admin
Password: admin
Figure 5-1 Managed Switch Console Login Screen
The user can now enter commands to manage the Switch. For a detailed
description of the commands, please refer to the following chapters.
Note
1.	For security reason, please change and memorize the new pass-
word after this first setup.
2.	Only accept command in lowercase letter under console inter-
face.
8
6.	Configuring IP Address
The IP address configuration commands for VLAN1 interface are listed below.
Before using in-band management, the Managed Switch must be configured with
an IP address by out-of-band management (i.e. console mode). The configuration
commands are as follows:
SGS-6340-48T4S# config
SGS-6340-48T4S(config)# interface vlan 1
SGS-6340-48T4S(config-if-Vlan1)# ip address 192.168.1.254 255.255.255.0
The previous command would apply the follow settings for the Managed Switch.
IPv4 Address: 192.168.1.254
Subnet Mask: 255.255.255.0
Figure 6-1 Configuring IPv4 Address Screen
To check the current IP address or modify a new IP address for the Managed
Switch, please use the procedures as follows:
 Show the current IP address
1.	On “SGS-6340-48T4S#” prompt, enter “show ip interface brief”.
2.	The screen displays the current IP address, Subnet Mask and Gateway as shown
in Figure 6-2.
Figure 6-2 Showing IP Information Screen
If the IP is successfully configured, the Managed Switch will apply the new IP
address setting immediately. You can access the Web interface of Managed Switch
through the new IP address.
Note
If you are not familiar with console command or the related param-
eter, enter “help” anytime in console to get the help description.
9
7.	Setting 100BASE-FX for SFP Port (SGS-6340-
20S4C4X Only)
The Managed Switch supports both 1000BASE-X and 100BASE-FX SFP
transceiver by manual setting and the default SFP port speed is set to 1000Mbps.
To establish the fiber connection with 100BASE-FX SFP transceiver, the following
command configuration is required:
SGS-6340-20S4C4X#config
SGS-6340-20S4C4X(config)#interface ethernet 1/0/1-20
SGS-6340-20S4C4X(config-if-port-range)#speed-duplex force100-fx
module-type auto-detected
SGS-6340-20S4C4X(config-if-port-range)#exit
SGS-6340-20S4C4X(config)#interface ethernet 1/0/21-24
SGS-6340-20S4C4X(config-if-port-range)#media-type fiber
SGS-6340-20S4C4X(config-if-port-range)#speed-duplex force100-fx
module-type auto-detected
SGS-6340-20S4C4X(config-if-port-range)#
Figure 7-1 Setting 100BASE-FX Screen
10
8.	Setting 1000BASE-X for SFP+ Port (SGS-6340-16XR,
SGS-6340-20S4C4X Only)
The Managed Switch supports both 1000BASE-X and 10GBASE-X SFP transceiver
by manual setting and the default SFP+ port speed is set to 10Gbps. For example,
to establish the fiber connection with 1000BASE-X SFP transceiver in the ethernet
1/0/1, the following command configuration is required:
SGS-6340-16XR#config
SGS-6340-16XR(config)#interface ethernet 1/0/1
SGS-6340-16XR(config-if-ethernet1/0/1)#speed-duplex force1g-full
Figure 8-1 Setting 1000BASE-FX Screen
11
9.	Using Copper Interface on Combo Port (SGS-6340-
20S4C4X Only)
The Managed Switch’s combo port has SFP and copper interface and the default
combo port type is SFP port only. To establish the combo port connection with
copper interface, the following command configuration is required:
SGS-6340-20S4C4X #config
SGS-6340-20S4C4X (config)#interface ethernet 1/0/21-24
SGS-6340-20S4C4X (config-if-port-range)#media-type copper
Figure 9-1 Using Copper Interface Screen
12
10. Saving the Configuration
In Managed Switch, the running configuration file stores in the RAM. In the
current version, the running configuration sequence running-config can be saved
from the RAM to FLASH by write command or copy running-config startup-
config command, so that the running configuration sequence becomes the start-up
configuration file, which is called configuration save.
SGS-6340-48T4S# copy running-config startup-config
Figure 10-1 Copying Running-config Startup-config Screen
13
11. Starting Web Management
The Managed Switch provides a built-in browser interface. You can manage it
remotely by having a remote host with Web browser, such as Microsoft Internet
Explorer, Mozilla Firefox, Google Chrome or Apple Safari.
PC / Workstation
with Web Browser
192.168.0.x
Managed Switch
RJ45/UTP Cable
IP Address:
192.168.0.100
Figure 11-1 IP Management Diagram
The following shows how to start-up the Web Management of the Managed
Switch. Please note the Managed Switch is configured through an Ethernet
connection. Please make sure the manager PC must be set on the same IP
subnet address.
For example, the IP address of the Managed Switch is configured with
192.168.0.100, then the manager PC should be set at 192.168.0.x (where x
is a number between 1 and 253, except 100), and the default subnet mask is
255.255.255.0.
The factory default user name and password are as follows:
Username: admin
Password: admin
14
12. Logging in to the Managed Switch
1.	Use Internet Explorer 8.0 or above Web browser and enter IP address
http://192.168.1.254 (that you have just set in console) to access the Web
interface.
2.	When the following dialog box appears, please enter the configured username
“admin” and password “admin” (or the username/password you have changed
via console). The login screen in Figure 11-1 appears.
Figure 12-1 Login Screen
3.	After entering the password, the main screen appears as shown in Figure 12-2.
Figure 12-2 Web Main Screen of Managed Switch
4.	The Switch Menu on the left of the Web page lets you access all the commands
and statistics the Switch provides.
Now, you can use the Web management interface to continue the Switch
management or manage the Managed Switch by console interface. Please refer to
the user manual for more.
15
13. Saving Configuration via the Web
In the Managed Switch, the running configuration file stores in the RAM. In the
current version, the running configuration sequence of running-config can be saved
from the RAM to FLASH by “Save current running-configurations” function,
so that the running configuration sequence becomes the startup configuration file,
which is called configuration save.
To save all applied changes and set the current configuration as a startup
configuration, the startup-configuration file will be loaded automatically across a
system reboot.
1.	Click “Switch basic configuration > Switch basic configuration > Save
current running-configuration” to login “Save current running-configuration”
Page.
2.	Press the “Apply” button to save current running-configuration to start up
configuration.
16
14. Customer Support
Thank you for purchasing PLANET products. You can browse our online FAQ
resource at the PLANET Web site first to check if it could solve your issue. If you
need more support information, please contact PLANET switch support team.
PLANET online FAQ :
http://www.planet.com.tw/en/support/faq.php?type=1
Switch support team mail address :
support_switch@planet.com.tw
SGS-6340 Series User’s Manual
http://www.planet.com.tw/en/support/download.php?type1=1&model=&type=3#list
(Please select your switch model name from the drop-down menu of Product
Models.)
Copyright © PLANET Technology Corp. 2016.
Contents are subject to revision without prior notice.
PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their
respective owners.

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Hướng dẫn cài đặt switch planet layer 3

  • 1. L3 Multi-Port Full Gigabit Stackable Managed Switch SGS-6340-24T4S / SGS-6340-24P4S / SGS-6340-20S4C4X / SGS-6340-48T4S / SGS-6340-16XR Quick Installation Guide
  • 2. Table of Contents 1. Package Contents........................................................................................ 3 2. Switch Management..................................................................................... 4 3. Requirements.............................................................................................. 5 4. Terminal Setup............................................................................................ 6 5. Logon to the Console................................................................................... 7 6. Configuring IP Address................................................................................. 8 7. Setting 100BASE-FX for SFP Port (SGS-6340-20S4C4X Only).......................... 9 8. Setting 1000BASE-X for SFP+ Port (SGS-6340-16XR, SGS-6340-20S4C4X Only)................................................10 9. Using Copper Interface on Combo Port (SGS-6340-20S4C4X Only).................11 10. Saving the Configuration............................................................................12 11. Starting Web Management..........................................................................13 12. Logging in to the Managed Switch...............................................................14 13. Saving Configuration via the Web................................................................15 14. Customer Support......................................................................................16
  • 3. 3 1. Package Contents Thank you for purchasing PLANET L3 Multi-Port Full Gigabit Stackable Managed Switch, SGS-6340-24T4S/SGS-6340-24P4S/SGS-6340-20S4C4X/SGS-6340-48T4S/ SGS-6340-16XR. The descriptions of these models are as follows: SGS-6340-24T4S Layer 3 24-Port 10/100/1000T + 4-Port 1000X SFP Stackable Managed Switch SGS-6340-24P4S Layer 3 24-Port 10/100/1000T 802.3at PoE + 4-Port 1000X SFP Stackable Managed Switch / 370W SGS-6340-20S4C4X Layer 3 20-Port 100/1000X SFP + 4-Port Gigabit TP/SFP + 4-Port 10G SFP+ Stackable Managed Switch SGS-6340-48T4S Layer 3 48-Port 10/100/1000T + 4-Port 1000X SFP Stackable Managed Switch SGS-6340-16XR Layer 3 16-Port 10GBASE-SR/LR SFP+ Stackable Managed Switch (100~240V AC, 48~60V DC) Unless specified, “Managed Switch” mentioned in this Quick Installation Guide refers to the above four models. Open the box of the Managed Switch and carefully unpack it. The box should contain the following items: zz The Managed Switch x 1 zz Quick Installation Guide x 1 zz RJ45-to-DB9 Console Cable x 1 zz Power Cord x 1 zz Rubber Feet x 4 zz Two Rack-mounting Brackets with Attachment Screws x 1 zz SFP Dust Cap (Please refer to table below) SFP Dust Cap Model Name 4 SGS-6340-24T4S/24P4S/48T4S 16 SGS-6340-16XR 28 SGS-6340-20S4C4X If any item is found missing or damaged, please contact your local reseller for replacement.
  • 4. 4 2. Switch Management To set up the Managed Switch, the user needs to configure the Managed Switch for network management. The Managed Switch provides two management options: Out-of-Band Management and In-Band Management.  Out-of-Band Management Out-of-band management is the management through Console interface. Generally, the user will use out-of-band management for the initial switch configuration, or when in-band management is not available. Important The Managed Switch is shipped without IP address assigned by default. User must assign an IP address to the Managed Switch via the Console interface to be able to remotely access the Managed Switch through Telnet or HTTP.  In-Band Management In-band management refers to the management by logging in to the Managed Switch using Telnet or HTTP, or using SNMP management software to configure the Managed Switch. In-band management enables the management of the Managed Switch to attach some devices to the Switch. The following procedures are required to enable In-band management: 1. Logon to console 2. Assign/Configure IP address 3. Create a remote login account 4. Enable HTTP or Telnet server on the Managed Switch In case in-band management fails due to Managed Switch configuration changes, out-of-band management can be used for configuring and managing the Managed Switch.
  • 5. 5 3. Requirements zz Workstations running Windows XP/2003/Vista/7/8/2008/10, MAC OS X or later, Linux, UNIX, or other platforms are compatible with TCP/IP protocols. zz Workstations are installed with Ethernet NIC (Network Interface Card) zz Serial Port Connection (Terminal)  The above Workstations come with COM Port (DB9) or USB-to-RS232 converter.  The above Workstations have been installed with terminal emulator, such as Tera Term or PuTTY.  Serial cable -- one end is attached to the RS232 serial port, while the other end to the console port of the Managed Switch. zz Ethernet Port Connection  Network cables -- Use standard network (UTP) cables with RJ45 connectors.  The above PC is installed with Web browser and JAVA runtime environment plug-in. Note It is recommended to use Internet Explore 8.0 or above to access the Managed Switch. If the Web interface of the Managed Switch is not accessible, please turn off the anti-virus software or firewall and then try it again.
  • 6. 6 4. Terminal Setup To configure the system, connect a serial cable to a COM port on a PC or notebook computer and to serial (console) port of the Managed Switch. The console port of the Managed Switch is DCE already, so that you can connect the console port directly through PC without the need of Null Modem. Managed Switch PC / Workstation with Terminal Emulation Software Serial Port RS232 to RJ45 Cable Console Port RJ45 Figure 4-1 Managed Switch Console Connectivity Note Let’s take SGS-6340-48T4S for example. A terminal program is required to make the software connection to the Managed Switch. Tera Term program may be a good choice. The Tera Term can be accessed from the Start menu. 1. Click START menu, then Programs, and then Tera Term. 2. When the following screen appears, make sure that the COM port should be configured as:  Baud: 9600  Parity: None  Data bits: 8  Stop bits: 1  Flow control: None Figure 4-2 Tera Term COM Port Configuration
  • 7. 7 5. Logon to the Console Once the terminal is connected to the device, power on the Managed Switch, and the terminal will display “running testing procedures”. Then, the following message asks for the login user name and password. The factory default user name and password are as follows as the login screen in Figure 5-1 appears. Username: admin Password: admin Figure 5-1 Managed Switch Console Login Screen The user can now enter commands to manage the Switch. For a detailed description of the commands, please refer to the following chapters. Note 1. For security reason, please change and memorize the new pass- word after this first setup. 2. Only accept command in lowercase letter under console inter- face.
  • 8. 8 6. Configuring IP Address The IP address configuration commands for VLAN1 interface are listed below. Before using in-band management, the Managed Switch must be configured with an IP address by out-of-band management (i.e. console mode). The configuration commands are as follows: SGS-6340-48T4S# config SGS-6340-48T4S(config)# interface vlan 1 SGS-6340-48T4S(config-if-Vlan1)# ip address 192.168.1.254 255.255.255.0 The previous command would apply the follow settings for the Managed Switch. IPv4 Address: 192.168.1.254 Subnet Mask: 255.255.255.0 Figure 6-1 Configuring IPv4 Address Screen To check the current IP address or modify a new IP address for the Managed Switch, please use the procedures as follows:  Show the current IP address 1. On “SGS-6340-48T4S#” prompt, enter “show ip interface brief”. 2. The screen displays the current IP address, Subnet Mask and Gateway as shown in Figure 6-2. Figure 6-2 Showing IP Information Screen If the IP is successfully configured, the Managed Switch will apply the new IP address setting immediately. You can access the Web interface of Managed Switch through the new IP address. Note If you are not familiar with console command or the related param- eter, enter “help” anytime in console to get the help description.
  • 9. 9 7. Setting 100BASE-FX for SFP Port (SGS-6340- 20S4C4X Only) The Managed Switch supports both 1000BASE-X and 100BASE-FX SFP transceiver by manual setting and the default SFP port speed is set to 1000Mbps. To establish the fiber connection with 100BASE-FX SFP transceiver, the following command configuration is required: SGS-6340-20S4C4X#config SGS-6340-20S4C4X(config)#interface ethernet 1/0/1-20 SGS-6340-20S4C4X(config-if-port-range)#speed-duplex force100-fx module-type auto-detected SGS-6340-20S4C4X(config-if-port-range)#exit SGS-6340-20S4C4X(config)#interface ethernet 1/0/21-24 SGS-6340-20S4C4X(config-if-port-range)#media-type fiber SGS-6340-20S4C4X(config-if-port-range)#speed-duplex force100-fx module-type auto-detected SGS-6340-20S4C4X(config-if-port-range)# Figure 7-1 Setting 100BASE-FX Screen
  • 10. 10 8. Setting 1000BASE-X for SFP+ Port (SGS-6340-16XR, SGS-6340-20S4C4X Only) The Managed Switch supports both 1000BASE-X and 10GBASE-X SFP transceiver by manual setting and the default SFP+ port speed is set to 10Gbps. For example, to establish the fiber connection with 1000BASE-X SFP transceiver in the ethernet 1/0/1, the following command configuration is required: SGS-6340-16XR#config SGS-6340-16XR(config)#interface ethernet 1/0/1 SGS-6340-16XR(config-if-ethernet1/0/1)#speed-duplex force1g-full Figure 8-1 Setting 1000BASE-FX Screen
  • 11. 11 9. Using Copper Interface on Combo Port (SGS-6340- 20S4C4X Only) The Managed Switch’s combo port has SFP and copper interface and the default combo port type is SFP port only. To establish the combo port connection with copper interface, the following command configuration is required: SGS-6340-20S4C4X #config SGS-6340-20S4C4X (config)#interface ethernet 1/0/21-24 SGS-6340-20S4C4X (config-if-port-range)#media-type copper Figure 9-1 Using Copper Interface Screen
  • 12. 12 10. Saving the Configuration In Managed Switch, the running configuration file stores in the RAM. In the current version, the running configuration sequence running-config can be saved from the RAM to FLASH by write command or copy running-config startup- config command, so that the running configuration sequence becomes the start-up configuration file, which is called configuration save. SGS-6340-48T4S# copy running-config startup-config Figure 10-1 Copying Running-config Startup-config Screen
  • 13. 13 11. Starting Web Management The Managed Switch provides a built-in browser interface. You can manage it remotely by having a remote host with Web browser, such as Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari. PC / Workstation with Web Browser 192.168.0.x Managed Switch RJ45/UTP Cable IP Address: 192.168.0.100 Figure 11-1 IP Management Diagram The following shows how to start-up the Web Management of the Managed Switch. Please note the Managed Switch is configured through an Ethernet connection. Please make sure the manager PC must be set on the same IP subnet address. For example, the IP address of the Managed Switch is configured with 192.168.0.100, then the manager PC should be set at 192.168.0.x (where x is a number between 1 and 253, except 100), and the default subnet mask is 255.255.255.0. The factory default user name and password are as follows: Username: admin Password: admin
  • 14. 14 12. Logging in to the Managed Switch 1. Use Internet Explorer 8.0 or above Web browser and enter IP address http://192.168.1.254 (that you have just set in console) to access the Web interface. 2. When the following dialog box appears, please enter the configured username “admin” and password “admin” (or the username/password you have changed via console). The login screen in Figure 11-1 appears. Figure 12-1 Login Screen 3. After entering the password, the main screen appears as shown in Figure 12-2. Figure 12-2 Web Main Screen of Managed Switch 4. The Switch Menu on the left of the Web page lets you access all the commands and statistics the Switch provides. Now, you can use the Web management interface to continue the Switch management or manage the Managed Switch by console interface. Please refer to the user manual for more.
  • 15. 15 13. Saving Configuration via the Web In the Managed Switch, the running configuration file stores in the RAM. In the current version, the running configuration sequence of running-config can be saved from the RAM to FLASH by “Save current running-configurations” function, so that the running configuration sequence becomes the startup configuration file, which is called configuration save. To save all applied changes and set the current configuration as a startup configuration, the startup-configuration file will be loaded automatically across a system reboot. 1. Click “Switch basic configuration > Switch basic configuration > Save current running-configuration” to login “Save current running-configuration” Page. 2. Press the “Apply” button to save current running-configuration to start up configuration.
  • 16. 16 14. Customer Support Thank you for purchasing PLANET products. You can browse our online FAQ resource at the PLANET Web site first to check if it could solve your issue. If you need more support information, please contact PLANET switch support team. PLANET online FAQ : http://www.planet.com.tw/en/support/faq.php?type=1 Switch support team mail address : support_switch@planet.com.tw SGS-6340 Series User’s Manual http://www.planet.com.tw/en/support/download.php?type1=1&model=&type=3#list (Please select your switch model name from the drop-down menu of Product Models.) Copyright © PLANET Technology Corp. 2016. Contents are subject to revision without prior notice. PLANET is a registered trademark of PLANET Technology Corp. All other trademarks belong to their respective owners.