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@Stephanie_4Ps & @Lauren_4Ps
#FashionDinner
Hello
Stephanie Villegas-Ross
Digital Strategist
@Stephanie_4Ps
Lauren Luxenberg
Digital Communications Manager
@Lauren_4Ps
Our Clients / Experience
Agenda
OBJECTIVE: Why it’s important to invest in digital
What’s happening in the market?
Is your brand ZMOT friendly?
What can you do in 2013?
Technology
Universal Analytics
Universal Analytics
• New Tracking code
• New Measurement protocol
• User behaviour not visits
• Cross platforms & devices
• Track online & offline customers
• Email list
Are Fashion Brands ZMOT Friendly?
Do they need to be?
Mobile
Why Mobile?
• 79% of smart phone and tablet owners use devices for shopping
• 73% use smart phones users, use their device for store location
• Mobile shopping queries are 2x more likely to be in store
• 79% of mobile users, use their phone for product reviews
• Fashion accounts for around 83% of 18-35yr men’s online spend.
• One in two men aged 18-35 have a shopping app installed on their
phone .
• PC sales declined 14% in Q1 of 2013
Everywhere Commerce
Everywhere-Commerce
M
eet
Engage
Interact
M. vs RWD
 Better SEO
 Easier SEO
 Seamless UX
 Link Sharing
“Google recommends webmasters follow
the industry best practice of using
responsive web design”
Social
Social – Why Important?
• Google content
• Direct engagement
• Control brand messaging
• Creating efficient buzz
• G+ helping SEO & advertising
• More SEO weighting – Page Rank
Social Winners
Social following over the past year
Where are customers talking?
March 2012 – March 2013 Online Mentions
Michael Kors Social Growth
Amanda Seyfreid in
Michael Kors
NYFW/Daily Mail
2x Facebook and Twitter fans:
From 3M to 6M
10x more monthly online mentions:
From 3K to 33K
Michael Kors - Why the growth?
4. Ahead of the curve for mobile
1. Facebook exclusives 2. Multi-faceted social campaigns:
#FallingInLoveWith – 3000
followers/day
3. They go where their fans are:
#MKTimeless – 50% Instagram growth
Mulberry - Why the growth?
1. What a difference a season makes. 2. Mulberry News, no @s not RTs
3. Product Exclusives & off runway looks
London Fashion Week Profit warning
4. Continual & accelerating growth
for 6 months across platforms.
+8% increase in the last year
Social – 3 social trends shaping Fashion
3. Social entertainment
1. Crowdsourcing and Curation
2. Fashion Week is accessible
and commercial
How does that affect other
channels?
17changes–search
quality‘Venice’update
50SearchQuality
Changes
KnowledgeGraph
39Changes(linkscheme,
GoogleNews)
86Changes
LinkWarnings
CopyrightViolations
7ResultSERPs
65Changes(image
quality,mobile&
internationalization)
ExactMatchDomain
Update
SERPLayoutChanges
KnowledgeGrap
Google Changes Timeline
Search+YourWorld
AdsAbovethefold
Google LOVES Brands
Filter Bubbles Social & Author Rank Classic Relevancy
Anchor Text
Domain names
Link Diversity
CTR from SERPs
Social Profiles
Local Results
Google Ads
Brand classifier
But not just your brand
What % of searches do they
get?
Search Terms driving traffic to Givenchy.com:
What about another brand?
Search Terms driving traffic to MichaelKors.com:
What % of searches do they
get?
Search Terms driving traffic to Mulberry.com:
What are they doing
differently?
A search for “[brand] bags”
Bags URL
Homepage
Homepage
From Basics to Backlinks
Why?
The Google Warning
De-Indexation
Summary of Google changes
So what now?
Content through Digital PR
Content is Two-Sided
Seasonal Trends
Commercial Priorities
Brand Positioning
Exposure
Industry Trends
Audience Interests
Journalist Interests
How does it work?
• Strong, bespoke relationships (think PR)
–Email is so 2012
• Co-creating content
• Creativity
• Quality > Quantity
• Focus
• PR with an ROI
Bring people together
Be Remarkable
In Summary
Fashion brands are incredibly innovative
but lose out when they forget the basics.
Any Questions?
@4PsMarketing #FashionDinner
@Stephanie_4Ps & @Lauren_4Ps

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4Ps Marketing Fashion Dinner 2013