6. Search Agency
Online / Email
Social Media
International teams
Relationship managers / Sales /
Support
Events team
Traditional
PR
Developers
“The customer doesn’t care about team structure. They want
a unified experience.”
Econsultancy’s Digital Cream
TEAMS
17. REVIEW SKILLS GAPS
Company Overview
Easily see a skills profile of your
organisation.
Specific “weaknesses” defined
Within a particular topic, identify
individuals performance and
capabilities aswell as area’s for
improvement.
18. REACH OUT TO ADVOCATES
“We are now 100% focused on
content and experience ideas that
blend paid, earned, and owned
channels. Our biggest challenge is
not in figuring out where to place
ads, it’s in how we stay relevant and
engaging in such a fragmented and
changing environment…”
22. 1. Define your audience segments
2. Discuss your objectives – What does success look like?
3. Identify key departments within the business
4. Understand skills gaps within the business
5. Communicate your vision
WHAT CAN YOU DO NOW?