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Lessons Learned from the Toyota Way ,[object Object],[object Object],[object Object],[object Object]
Words of Wisdom ,[object Object],[object Object]
Philosophy (Long-term Thinking) People and Partners (Respect, Challenge and Grow Them) Process (Eliminate Waste) Problem Solving (Continuous  Improvement and Learning) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ 4 P” Model of the Toyota Way Adding Value to Customers & Society
Base management decisions on a long term  philosophy, even at the expense of short-term financial goals 1 ,[object Object],[object Object],[object Object],[object Object]
Principle One “ The most important factors for success are patience, a focus on long term rather than short-term results, reinvestment in people, product, and plant, and an unforgiving commitment to quality.” -Robert B. McCurry,   former Executive V.P., Toyota Motor Sales 1
Philosophy (Long-term Thinking) People and Partners (Respect, Challenge and Grow Them) Process (Eliminate Waste) Problem Solving (Continuous  Improvement and Learning) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ 4 P” Model of the Toyota Way Eliminate Waste through Flow & Standardization
Lean Manufacturing is a manufacturing philosophy which shortens the time between the customer order and the product build / shipment by eliminating  sources  of waste. Lean Manufacturing Business as Usual PRODUCT BUILT & SHIPPED CUSTOMER ORDER Time Waste PRODUCT BUILT & SHIPPED CUSTOMER ORDER Time (Shorter) Waste
Product Lead Time ,[object Object],[object Object],[object Object]
Before Lean:  Organization By Machine Type With Convoluted Flow No Organization and No Control
After Lean:  U-Shaped One-Piece Flow Cell Organization and Control Build to Takt Time!
Simplified Pull System PULL Supplier Plant Downstream processes withdraw what they need when they need it. Customer Plant A B C D E F G H Needed Components + kanban Empties + withdrawal kanban New   product Empties + production kanban Preceding processes replenish what is taken away.
Value Stream Perspective ,[object Object],Process 1 Kaizen Process 3 Kaizen Process 2 Kaizen
Why Focus on Flow? “ If some problem occurs in one-piece-flow manufacturing then the whole production line stops. In this sense it is a very bad system of manufacturing. But when production stops everyone is forced to solve the problem immediately. So team members have to think, and through thinking team members grow and become better team members and people.” -Teruyuki Minoura, former President,    Toyota Motor Manufacturing, North America
Lean Tools to Support Flow ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is a Visual Workplace? When  anyone  can walk into a workplace and  visually  understand the current situation. 4
Describe this area...
Describe this area...
What is TPM? ,[object Object],[object Object],[object Object],[object Object]
Why Quick Change Over?   Time  Inventory level Average inventory levels Difference in average inventory level with more changeovers The more quickly we changeover, the more our inventory levels decrease. This helps accomplish our goal of waste elimination. Change Over
Stack   Chart (Yamazumi) A Visual Tool for Balancing Processes Takt 90s 1 2 3 4 5 Assembly Process # Standard Work Tools Standardized Work Chart Detail of each  Process Step Detail of the Elements of each Process Step Work Element Sheet
6 Standardized tasks are the foundation for continuous improvement and employee empowerment “ Today’s standardization…is the necessary foundation on which tomorrow’s improvement will be based. If you think of “standardization” as the best you know today, but which is to be improved tomorrow-you get somewhere. But if you think of standards as confining, then progress stops.” Henry Ford,  Today and Tomorrow, 1926
Philosophy (Long-term Thinking) People and Partners (Respect, Challenge and Grow Them) Process (Eliminate Waste) Problem Solving (Continuous  Improvement and Learning) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ 4 P” Model of the Toyota Way The heart & soul of The Toyota Way
People and Partners 9. Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others  10. Develop exceptional people and teams who follow your company’s philosophy 11. Respect your extended network of partners and suppliers by challenging them and helping them improve Respect, Challenge, and Grow Them:
One-Piece   Flow Demands Team Work! Traditional Western Team Workcell Toyota Way Team Need  help? Need  help? X x x x x x x x x x x x x x x x x x
[object Object],[object Object],Principle Five: Stop & Fix Problems
1 2 3 8 4 9 5 1 0 1 1 6 7 1 2 1 3 1 4 S T O P B U T T O N ( S T O P T H E L I N E A U T H O R I T Y ) S T O P B U T T O N ( S T O P T H E L I N E A U T H O R I T Y ) Abnormality Station 5 Team Leader 4 5
Typical Toyota Organization to support Continuous Improvement Team Member Team Leader Group Leader Asst. Manager Manager { 5 - 8 } { 3 - 4 } { 5 - 8 } { 4 - 10 } Source: Bill Costantino, former group leader, Toyota, Georgetown. Team Size Kaizen
How Do we Develop People? Research in occupational training  shows that individuals retain about: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Bumper Trimming Job Breakdown Sheet
Auditing Standardized Work
Roles and Responsibilities
Toyota Way Principles in 4P Model The dynamic of The Toyota Way Philosophy (Long-term Thinking) People and Partners (Respect, Challenge and Grow Them) Process (Eliminate Waste) Problem Solving (Continuous  Improvement and Learning) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Typical  Improvement Opportunities Available
Improvement Approaches of  Typical Companies
Toyota Leverages Opportunities  at all Levels
Most common mistake ,[object Object],PROBLEM SOLUTION
Principle Twelve Genchi Genbutsu 12 “ Observe the production floor without preconceptions and with a blank mind. Repeat “why” five times to every matter.” -Taiichi Ohno
“ No Problem” is problem ,[object Object],[object Object]
Learning from the Toyota Way
Characteristics of Effective Lean Transformation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why is this hard to do? ,[object Object],[object Object],[object Object],[object Object],[object Object]
“ A long journey that needs commitment, patience, long-term thinking, positive mindset and attitude, and continuous improvement which are merged together as operational excellence and as a strategic weapon.” Let’s start the journey and Do our Best! Lean is…

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Toyota production way

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  • 5. Principle One “ The most important factors for success are patience, a focus on long term rather than short-term results, reinvestment in people, product, and plant, and an unforgiving commitment to quality.” -Robert B. McCurry, former Executive V.P., Toyota Motor Sales 1
  • 6.
  • 7. Lean Manufacturing is a manufacturing philosophy which shortens the time between the customer order and the product build / shipment by eliminating sources of waste. Lean Manufacturing Business as Usual PRODUCT BUILT & SHIPPED CUSTOMER ORDER Time Waste PRODUCT BUILT & SHIPPED CUSTOMER ORDER Time (Shorter) Waste
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  • 9. Before Lean: Organization By Machine Type With Convoluted Flow No Organization and No Control
  • 10. After Lean: U-Shaped One-Piece Flow Cell Organization and Control Build to Takt Time!
  • 11. Simplified Pull System PULL Supplier Plant Downstream processes withdraw what they need when they need it. Customer Plant A B C D E F G H Needed Components + kanban Empties + withdrawal kanban New product Empties + production kanban Preceding processes replenish what is taken away.
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  • 13. Why Focus on Flow? “ If some problem occurs in one-piece-flow manufacturing then the whole production line stops. In this sense it is a very bad system of manufacturing. But when production stops everyone is forced to solve the problem immediately. So team members have to think, and through thinking team members grow and become better team members and people.” -Teruyuki Minoura, former President, Toyota Motor Manufacturing, North America
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  • 15. What is a Visual Workplace? When anyone can walk into a workplace and visually understand the current situation. 4
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  • 19. Why Quick Change Over? Time Inventory level Average inventory levels Difference in average inventory level with more changeovers The more quickly we changeover, the more our inventory levels decrease. This helps accomplish our goal of waste elimination. Change Over
  • 20. Stack Chart (Yamazumi) A Visual Tool for Balancing Processes Takt 90s 1 2 3 4 5 Assembly Process # Standard Work Tools Standardized Work Chart Detail of each Process Step Detail of the Elements of each Process Step Work Element Sheet
  • 21. 6 Standardized tasks are the foundation for continuous improvement and employee empowerment “ Today’s standardization…is the necessary foundation on which tomorrow’s improvement will be based. If you think of “standardization” as the best you know today, but which is to be improved tomorrow-you get somewhere. But if you think of standards as confining, then progress stops.” Henry Ford, Today and Tomorrow, 1926
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  • 23. People and Partners 9. Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others 10. Develop exceptional people and teams who follow your company’s philosophy 11. Respect your extended network of partners and suppliers by challenging them and helping them improve Respect, Challenge, and Grow Them:
  • 24. One-Piece Flow Demands Team Work! Traditional Western Team Workcell Toyota Way Team Need help? Need help? X x x x x x x x x x x x x x x x x x
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  • 26. 1 2 3 8 4 9 5 1 0 1 1 6 7 1 2 1 3 1 4 S T O P B U T T O N ( S T O P T H E L I N E A U T H O R I T Y ) S T O P B U T T O N ( S T O P T H E L I N E A U T H O R I T Y ) Abnormality Station 5 Team Leader 4 5
  • 27. Typical Toyota Organization to support Continuous Improvement Team Member Team Leader Group Leader Asst. Manager Manager { 5 - 8 } { 3 - 4 } { 5 - 8 } { 4 - 10 } Source: Bill Costantino, former group leader, Toyota, Georgetown. Team Size Kaizen
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  • 31. Bumper Trimming Job Breakdown Sheet
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  • 35. Typical Improvement Opportunities Available
  • 36. Improvement Approaches of Typical Companies
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  • 39. Principle Twelve Genchi Genbutsu 12 “ Observe the production floor without preconceptions and with a blank mind. Repeat “why” five times to every matter.” -Taiichi Ohno
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  • 41. Learning from the Toyota Way
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  • 44. “ A long journey that needs commitment, patience, long-term thinking, positive mindset and attitude, and continuous improvement which are merged together as operational excellence and as a strategic weapon.” Let’s start the journey and Do our Best! Lean is…

Notes de l'éditeur

  1. 3 Purpose: Make sure people understand what is meant by a visual factory Main Points: Anyone can understand these things, not just someone who has worked in the area for twenty years. Imagine if you could bring someone in off the street and see if they could understand what is produced, where things belong, what the process is, etc, just by looking around It is valuable to have an outside person your team to be able to look at things with a critical eye
  2. standardized work chart ties together the Takt time,working sequence and standard in process stock Standardised work chart provides an”index” for the element sheets. Yamazumi board provides a visual representation of the way elements can be combined to make a process. Allows elements to be moved to rebalance to Takt time.
  3. 5/13/95 Conversation with Charles Luttrell, Assembly A/M Charles is A/M for Assembly Trim Area . He has 6 GLs reporting to him. His largest and smallest groups are shown above. He said Assembly is shooting for 1 TL for every 4.5 TMs. This goal is based on years of experience as to what is a manageable team size. Their target for TLs is that they should be on-line 50% of the time. Not up to 50%, but actually on-line 50% of their time. Chassis Area has 1 A/M with 5 groups. Final Area A/M has 6 groups. In addition, each A/M has a functional responsibility for the department; I.e. cost, productivity, quality, etc. They sit on ad hoc committees and perform other activities for the whole shop regarding their functional area.
  4. Adult students learn faster by seeing and hearing than by hearing alone. Adult students learn even faster when doing is added to seeing and hearing Adult students tend to remember more of the tasks they do than of the things they are told. An effective teaching technique for adult learners will: Stimulate thought Lead to discussion Show how to…. Arouse continuing interest in the learners
  5. Standardized Work Audit