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Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit

Little things make
the biggest difference
KEYNOTES &
WORKSHOPS
stan@purplegoldfish.com
+1.919.360.4702
CUSTOMER EXPERIENCE ...
stan@purplegoldfish.com +1.919.360.4702
He is a TEDx Speaker,
Forbes Contributor and
IBM Futurist focused on
the future of ...
Click to read Stan’s
latest Forbes post
Stan inspires brands to be remark-able,
showing them how to stand out in
ways that...

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Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit

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Stan Phelps is a keynote speaker and workshop facilitator focusing on loyalty. He is looking to shift a business paradigm: Focusing on the customer and their experience, instead of the chasing the prospect. He also believes you can’t have happy enthused customers with happy engaged employees. Culture is an ongoing commitment, not a campaign. His books about customer experience and employee engagement are called Purple Goldfish, Green Goldfish, Golden Goldfish, Blue Goldfish, Red Goldfish, and Pink Goldfish. They all focus on the little ways to drive differentiation, increase loyalty and promote positive word of mouth. Stan is based in Raleigh, North Carolina. You can connect with him at stan@purplegoldfish.com or call +1.919.360.4702.

Stan Phelps is a keynote speaker and workshop facilitator focusing on loyalty. He is looking to shift a business paradigm: Focusing on the customer and their experience, instead of the chasing the prospect. He also believes you can’t have happy enthused customers with happy engaged employees. Culture is an ongoing commitment, not a campaign. His books about customer experience and employee engagement are called Purple Goldfish, Green Goldfish, Golden Goldfish, Blue Goldfish, Red Goldfish, and Pink Goldfish. They all focus on the little ways to drive differentiation, increase loyalty and promote positive word of mouth. Stan is based in Raleigh, North Carolina. You can connect with him at stan@purplegoldfish.com or call +1.919.360.4702.

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Stan Phelps Customer Experience and Employee Engagement Keynote Speaker Kit

  1. 1. Little things make the biggest difference KEYNOTES & WORKSHOPS stan@purplegoldfish.com +1.919.360.4702 CUSTOMER EXPERIENCE | EMPLOYEE ENGAGEMENT | TECHNOLOGY | PURPOSE STAN PHELPS
  2. 2. stan@purplegoldfish.com +1.919.360.4702 He is a TEDx Speaker, Forbes Contributor and IBM Futurist focused on the future of customer experience, employee engagement, technology and purpose. MEET STAN
  3. 3. Click to read Stan’s latest Forbes post Stan inspires brands to be remark-able, showing them how to stand out in ways that customers and employees can’t help but talk about
  4. 4. BENEFITS Actionable solutions that: - drive loyalty - improve retention - promote word of mouth - increase engagement stan@purplegoldfish.com +1.919.360.4702
  5. 5. RECENT CLIENTS AND EVENTS stan@purplegoldfish.com +1.919.360.4702 OVER 250 EVENTS, STAN HAS SPOKEN ON EVERY INHABITED CONTINENT AUSTRALIA, BAHRAIN, CANADA, ECUADOR, ENGLAND, FRANCE, GERMANY, HOLLAND, ISRAEL, MALAYSIA, PERU, RUSSIA, SPAIN, SWEDEN
  6. 6. RECENT TOP 
 BRANDS stan@purplegoldfish.com +1.919.360.4702
  7. 7. KEYNOTES & WORKSHOPS stan@purplegoldfish.com +1.919.360.4702 PRAISE FOR THE GOLDFISH SERIES
  8. 8. WHAT HE BELIEVES 
 stan@purplegoldfish.com +1.919.360.4702 The audience needs to be engaged for learning to take place. I create my presentations with numerous activities to maximize interaction and enhance the audience experience.
  9. 9. CUSTOMER EXPERIENCE, EMPLOYEE ENGAGEMENT, TECHNOLOGY & PURPOSE SIX POPULAR 
 KEYNOTES/WORKSHOPS
  10. 10. stan@purplegoldfish.com +1.919.360.4702 LONGER KEYNOTE EXAMPLES 20 MINUTES 20 MINUTES
  11. 11. CUSTOMER EXPERIENCE LOYALTY WORD OF MOUTH Click to view Stan’s TED talk PURPLE GOLDFISH stan@purplegoldfish.com +1.919.360.4702 KEYNOTE OR WORKSHOP
  12. 12. WHAT EVENT PLANNERS ARE SAYING “Stan captivates audiences and delivers valuable insight in the form of engaging stories making people feel connected. The audience left inspired with new ideas for their businesses.“ - M.A. Event Director Montreal
  13. 13. EMPLOYEE ENGAGEMENT LOYALTY RETENTION CULTURE GREEN GOLDFISH Click to see Stan’s interview about 3D Development stan@purplegoldfish.com +1.919.360.4702 KEYNOTE OR WORKSHOP
  14. 14. GOLDEN GOLDFISH Click to view Stan’s keynote at the Global Service Design Conference in Stockholm stan@purplegoldfish.com +1.919.360.4702 KEYNOTE OR WORKSHOP STRATEGY LOYALTY RETENTION
  15. 15. WHAT ASSOCIATIONS ARE SAYING “Stan delivered an outstanding keynote at our 2016 DEC International Conference in Madrid. I would recommend him highly as a keynote speaker. Working with him is very easy and we would be delighted to have him again at future events.” - J.M.A. Association President
  16. 16. TECHNOLOGY DATA / ANALYTICS Click to view Stan’s IBM Blue Goldfish talk BLUE GOLDFISH stan@purplegoldfish.com +1.919.360.4702 KEYNOTE OR WORKSHOP LOYALTY
  17. 17. PURPOSE ENGAGEMENT DIFFERENTIATION Click to view Stan’s RTP180 Red Goldfish talk RED GOLDFISH stan@purplegoldfish.com +1.919.360.4702 KEYNOTE OR WORKSHOP
  18. 18. PURPOSE DIFFERENTIATION PINK GOLDFISH stan@purplegoldfish.com +1.919.360.4702 KEYNOTE OR WORKSHOP
  19. 19. stan@purplegoldfish.com +1.919.360.4702 Customer Experience and Marketing CX & Engagement for Top 20% CX & Engagement via Purpose Technology, Data & AnalyticsEmployee Engagement FIND OUT MORE
  20. 20. stan@purplegoldfish.com +1.919.360.4702
  21. 21. Click to book Stan for a keynote or a workshop stan@purplegoldfish.com +1.919.360.4702

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