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The Data Differential
                                         Sep 24 – 25 2011, Bangalore




                                                                       Sathya Karthik R
                                                                            CEO & MD
                                                                        ABIBA Systems


© Abiba Systems | www.abibasystems.com
Voice – A commodity




                                         Competition


                       Low ARPU                         Multi Sim



                                         Telecom


                        High MoU                       Low Loyalty




© Abiba Systems | www.abibasystems.com
Voice                        VAS/ Data

             ARR
                                               0.4                             3

       Gross margins
                                         90% (Net of IUC)                    70%
  Transactions (Volume/
           user)                              450                             30

       Differentiation
                                               Low                    Medium to High

    Customer Stickiness
                                               Low                           High


              Realize the potential from VAS to improve revenue, profitability and
              customer loyalty

© Abiba Systems | www.abibasystems.com
Matured     markets
     have adopted VAS
     as a revenue driver
           160                                                                                                 35
           140                               30                              30                                30
                        26
           120                                                                                  27
                                                                                                               25
           100                                                  21                                             20
             80
                                                            135                                                15
             60
                        106.5            97.88                                                           10
                                                                        96                                     10
             40                                                                                        71.5
                                                                                           67
             20                                                                                                5
               0                                                                                               0
                   South Korea           Japan         Germany          USA             China          India


                                         Penetration (%)                               VAS Share…

© Abiba Systems | www.abibasystems.com   *All figures are indicative.        Source: Deliotte report
35%
                                     31%
129%                                                    30%

               21%                                      25%                  Western Europe
124%                                                    20%
                                     130%               15%

119%                                                    10%
                                                                           When is inflexion
               120%                                     5%
                                                                           going to happen in
                                                                           India?
114%                                                    0%
               2008                  2010

                                                             60%                                 11%     12%
               Mobile Penetration                            50%                                         10%
                                                                        8.20%
               VAS Share to Revenue                          40%                                         8%
                                                             30%                                56.00%   6%
                                                             20%
                                                                          31.00%
                                                                                                         4%
                                                             10%                                         2%
                         India
                                                              0%                                         0%
                                                                          2008                  2010

© Abiba Systems | www.abibasystems.com   *All figures are indicative.              Source: ITU, Budde
VAS – The Future

                                                          Basic
                                                          VAS
                                          Social
                                         Empower                             P2A
                                          ment



                                                       Telecom
                                                      Tomorrow
                                   M-                                         Mobile
                                Commerce                                      Apps



                                                Mobile             Social
                                               Internet           Networks




© Abiba Systems | www.abibasystems.com
INR
                      Size of the Indian VAS market at present                       Present
        158 Bn



                                   INR       Size of the Indian VAS Market by 2015
                                  671 Bn



   Future                         48%      Increase in VAS ARPU in the next 5 years




                                   31%     VAS share to the wireless revenue by 2015




© Abiba Systems | www.abibasystems.com
Network Operator
       Handset Manufacturer




    Content Delivery Entities                        Technology Enablers

      Owner          Aggregator                Platform Providers   App Providers




                  Revenue Flow
                  Service/Data Flow

© Abiba Systems | www.abibasystems.com   Source: IMRB Report
Basic - Not leveraging
            the power of data               Ad - hoc
                                            Reports


                      Conventional
                                                          Basic Analysis
                      data sources




                               Untargeted              Elementary
                               campaigns                 Profiling


© Abiba Systems | www.abibasystems.com
Value       High Value               Low Value



            Volume


      “Value” based offerings are expected to rise in the future catering to niche
      segments.

      A balance between ‘Value’ and ‘Volume’ is the key.

© Abiba Systems | www.abibasystems.com
Micro                      Response
       Segmentation                  Modeling       Campaign Uplift   Forecasting




      Social Network                                  Mobile App       Category
         Analysis                  Text Analytics      Analytics      Management


© Abiba Systems | www.abibasystems.com
Profile



         P-P SMS                   Data   Entertainment   Information
                                                                        Response



        P-P SMS                    Data   Entertainment   Information
                                                                        High ARPU
                                                                        customers

        P-P SMS                    Data   Entertainment   Information

© Abiba Systems | www.abibasystems.com
Urban Shift
              High                                              High
 Perceived Value




              Low                         High                  Low                              High
                     Practical Value                                           Practical Value
                                                 Rural Shift
        High                                                    High
 Perceived Value




        Low                              High                   Low                              High
                     Practical Value                                           Practical Value

© Abiba Systems | www.abibasystems.com                         Source: IAMAI report on MVAS
Number of                                                 Number of
 Subscribers: 10k                                          Subscribers: 15k




                                         Sports
 Operator: Idea, Airtel                                    Operator:
 Region: Chennai                                           Airtel, Vodafone
                                                           Region: NCR




                          Business                Entertainment



                                         Social



 Number of
                                                            Number of
 Subscribers: 50k
                                                            Subscribers: 20k
 Operator:
                                                            Operator: Vodafone
 Tata, Vodafone
                                                            Region: Bangalore
 Region: Mumbai

© Abiba Systems | www.abibasystems.com
Conventional                                  Domain
                     Tools Driven                                  Business Driven
                     Technology Focused                            Technology as Enabler

                                                      Solution



   On premises
                                                      Analytics
  Higher Capex                                                                     In house
  Better control
                                                                                   Outsourced
    SaaS Model
                                         Deployment               Engagement       Embedded
   Low Capex
   Shared Model




© Abiba Systems | www.abibasystems.com
Increased VAS
                                            penetration




          Increased                           Increase             Revenue
                                                                   Uplift
           Stickiness                           ROI




                                         Increased Cross Sell /
                                         Up Sell of VAS Services

© Abiba Systems | www.abibasystems.com
Thank you
                                         Email : contact@abibasystems.com
                                         Visit us at www.abibasystems.com




© Abiba Systems | www.abibasystems.com

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Data Levarage for Revenue Enhancement in Telecom

  • 1. The Data Differential Sep 24 – 25 2011, Bangalore Sathya Karthik R CEO & MD ABIBA Systems © Abiba Systems | www.abibasystems.com
  • 2. Voice – A commodity Competition Low ARPU Multi Sim Telecom High MoU Low Loyalty © Abiba Systems | www.abibasystems.com
  • 3. Voice VAS/ Data ARR 0.4 3 Gross margins 90% (Net of IUC) 70% Transactions (Volume/ user) 450 30 Differentiation Low Medium to High Customer Stickiness Low High Realize the potential from VAS to improve revenue, profitability and customer loyalty © Abiba Systems | www.abibasystems.com
  • 4. Matured markets have adopted VAS as a revenue driver 160 35 140 30 30 30 26 120 27 25 100 21 20 80 135 15 60 106.5 97.88 10 96 10 40 71.5 67 20 5 0 0 South Korea Japan Germany USA China India Penetration (%) VAS Share… © Abiba Systems | www.abibasystems.com *All figures are indicative. Source: Deliotte report
  • 5. 35% 31% 129% 30% 21% 25% Western Europe 124% 20% 130% 15% 119% 10% When is inflexion 120% 5% going to happen in India? 114% 0% 2008 2010 60% 11% 12% Mobile Penetration 50% 10% 8.20% VAS Share to Revenue 40% 8% 30% 56.00% 6% 20% 31.00% 4% 10% 2% India 0% 0% 2008 2010 © Abiba Systems | www.abibasystems.com *All figures are indicative. Source: ITU, Budde
  • 6. VAS – The Future Basic VAS Social Empower P2A ment Telecom Tomorrow M- Mobile Commerce Apps Mobile Social Internet Networks © Abiba Systems | www.abibasystems.com
  • 7. INR Size of the Indian VAS market at present Present 158 Bn INR Size of the Indian VAS Market by 2015 671 Bn Future 48% Increase in VAS ARPU in the next 5 years 31% VAS share to the wireless revenue by 2015 © Abiba Systems | www.abibasystems.com
  • 8. Network Operator Handset Manufacturer Content Delivery Entities Technology Enablers Owner Aggregator Platform Providers App Providers Revenue Flow Service/Data Flow © Abiba Systems | www.abibasystems.com Source: IMRB Report
  • 9. Basic - Not leveraging the power of data Ad - hoc Reports Conventional Basic Analysis data sources Untargeted Elementary campaigns Profiling © Abiba Systems | www.abibasystems.com
  • 10. Value High Value Low Value Volume “Value” based offerings are expected to rise in the future catering to niche segments. A balance between ‘Value’ and ‘Volume’ is the key. © Abiba Systems | www.abibasystems.com
  • 11. Micro Response Segmentation Modeling Campaign Uplift Forecasting Social Network Mobile App Category Analysis Text Analytics Analytics Management © Abiba Systems | www.abibasystems.com
  • 12. Profile P-P SMS Data Entertainment Information Response P-P SMS Data Entertainment Information High ARPU customers P-P SMS Data Entertainment Information © Abiba Systems | www.abibasystems.com
  • 13. Urban Shift High High Perceived Value Low High Low High Practical Value Practical Value Rural Shift High High Perceived Value Low High Low High Practical Value Practical Value © Abiba Systems | www.abibasystems.com Source: IAMAI report on MVAS
  • 14. Number of Number of Subscribers: 10k Subscribers: 15k Sports Operator: Idea, Airtel Operator: Region: Chennai Airtel, Vodafone Region: NCR Business Entertainment Social Number of Number of Subscribers: 50k Subscribers: 20k Operator: Operator: Vodafone Tata, Vodafone Region: Bangalore Region: Mumbai © Abiba Systems | www.abibasystems.com
  • 15. Conventional Domain Tools Driven Business Driven Technology Focused Technology as Enabler Solution On premises Analytics Higher Capex In house Better control Outsourced SaaS Model Deployment Engagement Embedded Low Capex Shared Model © Abiba Systems | www.abibasystems.com
  • 16. Increased VAS penetration Increased Increase Revenue Uplift Stickiness ROI Increased Cross Sell / Up Sell of VAS Services © Abiba Systems | www.abibasystems.com
  • 17. Thank you Email : contact@abibasystems.com Visit us at www.abibasystems.com © Abiba Systems | www.abibasystems.com