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Ace Insurance Contractors Powerpoint Copy Copy
- 1. Ace Insurance Contractors Ltd For the complete all trades service 6A Dalmeny Street Edinburgh EH6 8RA Telephone: 0131 554 1004 Freephone: 0800 999 4 999 Fax: 0131 476 2122 Email: info@acerepair.co.uk Website: www.acerepair.co.uk
- 2. Ace Insurance Contractors are solely committed to dealing with insurance related building reinstatement claims and has done so over the past 24 years. We as a company believe we provide a superior service than most and pride ourselves after celebrating 24 years servicing the insurance industry and obtaining thousands of satisfaction notes. We carry out full repair / re-instatement of all water, fire, storm and subsidence damaged properties, complemented by professional tradesmen who are uncompromising in their craftsmanship and attention to detail. Ace Insurance Contractors Ltd understands the importance of adopting a high standard when it comes to health and safety. The business has undergone an extensive vetting process from Safe Contractor and CHAS who are established as the market leaders for health and safety compliance in the UK. Ace Insurance Contractors Ltd has gained full accreditation in both these schemes.
- 3. Our fully qualified tradesmen take pride in their work and are 100% committed to ensuring customer satisfaction. Our work in the main comes from being an approved contractor for several of the major insurance companies, loss adjusters, referrals by past clients, recommendations from Architects, Solicitors, Management Companies, Surveyors and other professionals. Our comprehensive and accurate estimates / reports are based on a schedule of rates and backed up by digital photographs of the property and damaged areas all in keeping with today’s insurance industry. Existing/ recent claims range from a few hundred pounds to claims up to £100,000.00 pounds.
- 4. The company has all its own in-house employees including a fully qualified quantity Building Surveyor with over 25 years experience, seven years of which were as staff surveyor with one of the leading loss adjusting companies. Other in house dedicated employees comprise a contracts manager with over 30 years experience, General Builders, Joiners, Painters, Plasterers, Plumbers, Roofers, Electricians and Tilers. The company operates from office premises in the centre of Edinburgh and its fleet of livered vehicles responds to calls within the EH postcodes. We work to ensure all customers are fully satisfied, dealing with them both professionally and sympathetically and on completion of all works request they fill out a company satisfaction note. We are also used to working to fixed service level agreements (SLA’s) for a number of clients.
- 10. Customer Care Building Division
- 11. Joinery Division Plumbing Division
- 15. Mrs Arthur, Broxburn Thank you again for the excellent level of work carried out to our home after the devastating fire. I’m so glad after the trauma with the fire I didn’t have a trauma with the builder. You came highly recommended and exceeded my expectations with your Quality of work; you were reliable and trust worthy and nothing was too much of an effort for all the staff. Thanks once again for a fantastic job. -------------------------------------------------------------------------------- Ms Ness, North Berwick I would like to thank you for the efficient and speedy work of all your men involved in the leak in my shop. It was a huge job and I am very pleased with the result, it’s better than before! I would not hesitate to recommend your company to anyone in the unfortunate position I found myself in. -------------------------------------------------------------------------------- Mr Murray, Edinburgh re Kitchen Refurbishment This is to say that work has been carried out to our satisfaction. My wife and I would like to commend your staff, who have been consistently helpful and obliging at all times.
- 16. Ms Robertson, Edinburgh I would like to take this opportunity to say how pleased I was with the standard of work from all trades involved. Mr Borwick responded promptly and efficiently to any problems which arose and dealt effectively with each issue. Everyone involved was most helpful, which was much appreciated at a stressful time. ---------------------------------------------------------------------------- Ms Douglas, Edinburgh Just a note to say how much I appreciated all the help your various tradesmen gave me of the aftermath of the flooding from the flat above washing machine. I particularly appreciated Charlie’s help in getting the wallpaper for me as I do not get out much. Thanks again to you all. --------------------------------------------------------------------------- Ms Moore, Edinburgh Now that the work on my residence has been completed and everything back to normal, I would like you to know how helpful all your staff were and how inconvenienced I was. I am pleased with the standard of work carried out and just wish to show my appreciation.
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