Knab 2015 year summary infographic
•
2 j'aime•1,122 vues
Find out how Aegon's online bank, Knab performed in 2015 in this handy infographic. There's more information on: http://www.aegon.com/en/Home/Investors/News-releases/2016/Money-transfers-using-a-phone-number-/
Recommandé
Recommandé
Contenu connexe
Plus de Aegon
Plus de Aegon (20)
Dernier
Dernier (20)
Knab 2015 year summary infographic
- 1. KNAB @ 2015 WHY CUSTOMERS ARE CUSTOMERS Private customers Business customers 46% 57% 12% 16% 22% 16% 10% 8% CUSTOMERS! Figures that make us proud A milestone! We made 81.394 customers happy. That’s something to celebrate! 81.394 AWARDS FINANCIAL MARKETING AWARD 2015 CELENT DIGITAL BANK AWARD 2015 MONEYVIEW ‘Kwartaal Sparen’ en ‘’Knab Zakelijk’ 5 stars Product rating ‘price’ GOUDEN SPAARVARKEN 2015 for best/stable inte- rest policy DUTCHFINTECH list of 50 innovators OUR COLLEGUES DEPARTMENT AVERAGE AGE: 32 66% 34% HR & Staff Marketing Service Operations IT Change Test General Total PERSONS 4 14 57 5 18 9 10 2 119 IMPORTANT EVENTS FEB APR SEP NOV DEC 50.000 customers Organized FOTY Awards Transaction frequence from 2 x p/d to 1 x p/h Launched mortage for freelancers Launched movie about change bank CLIENT ACCOUNTS 2015 SAVINGS PER YEAR DEC‘14 JAN FEB MAR APR MAY JUN JUL AUG SEP OKT NOV DEC 0 2 2,5 1 NET EFFICIENCY ASSET MANAGEMENT 2015 HIGH INTEREST LOW COSTS INNOVATIVE HIGH INTEREST LOW COSTS INNOVATIVE SERVICE EASE & SIMPLICITY w very defensive defensive neutral offensive very offensive 3,3% 3,4% 4,31% 4,74% 5,38% 0,62% 2,18% 9,49% 6,61% 9,85% 2,52% 4,31% 5,87% 7,03% 7,17% Martine Royce Sven 1,05biliion 1,47biliion 1,6biliion 1,78biliion 1,9biliion 1,97biliion 2,01biliion 2,03biliion 2,07biliion 2,13biliion 2,18biliion 2,28biliion 2,48biliion FT 50 business €841 private €135 CUSTOMERS WISH FOR 2016 CUSTOMER SATISFACTION WHAT IS EASY WITH KNAB? (CES, customer effort score) private business 87% 89% a new app book business credit card replace the Cardreader Transfer money See account statement Use the Knab App Become a customer 81% 80% 79% 77% Source: Memo2 ‘customer satisfaction survey’ This saving is based on the Calculator on our website. Check for more information; www.knab.nl ONLINE SEMINAR KNAB OPEN JAN FEB JUN OCT FEB MAR SEP DEC PLANS FOR 2015 FREELANCERS IN 2017 THE IDEAL FREELANCERS MORTGAGE ALTERNATIVE INVESTING AND FINANCING INNOVATION IN THE FINANCIAL WORLD TO INVEST OR TO SAVE? MAKE A FINANCIAL PLANNING JAN APR JUL OCT MAR JUN JUL NOV MEETING WITH INVESTMENT EXPERTS MEETING WITH INVESTMENT EXPERTS HOW TO DO HOUSE HUNTING? MEETING WITH INVESTMENT EXPERTS SMART WITH TAXES TO INVEST OR TO SAVE? MEETING WITH INVESTMENT EXPERTS THE BENEFIT OF KNAB PREMIUM HOW TO FIX YOUR PENSION