Jamie Notter, Partner, Culture That Works LLC The Millennials seem to get more attention these days for annoying their older compatriots in the workplace with their flip-flops and a perceived sense of entitlement, In this session, Jamie explores research from his latest book, When Millennials Take Over illustrating the more important role Millennials play as decoders of the key changes that are coming to the business world.

1. 7/16/2015
1
Changing the Conversation Around Millennials
who’s in the room?
@jamienotter @maddiegrant

2. 7/16/2015
2
silent generation
baby boomers

3. 7/16/2015
3
generation x
millennials

4. 7/16/2015
4
@jamienotter
millennials
@jamienotter @maddiegrant
@jamienotter
millennials:
lets change the conversation
@jamienotter @maddiegrant

5. 7/16/2015
5
millennials
social internet
(we can do this
ourselves)
abundance
(raise the bar)
diversity
(expect mash-ups)
Elevated status of
children
(blurred lines)
@jamienotter @maddiegrant
@jamienotter
research
strong
culture
millennial
approach
@jamienotter @maddiegrant

6. 7/16/2015
6
@jamienotter
research
strong
culture
millennial
approach4
@jamienotter @maddiegrant
@jamienotter
digital clear
fluid fast
the future of business
@jamienotter @maddiegrant

7. 7/16/2015
7
@jamienotter
digital
@jamienotter @maddiegrant
@jamienotter
digital
We’re working towards a culture
of continual process
improvement, which gives us
ample opportunity to work on
customer feedback and
communication technology
advances.- Millennial, b. 1983
@jamienotter @maddiegrant

8. 7/16/2015
8
digital
This place cares more about us,
so we should care more about
this place.
- employee, American Society for
Surgery of the Hand
@jamienotter @maddiegrant
@jamienotter
clear
@jamienotter @maddiegrant

9. 7/16/2015
9
@jamienotter
clear
The workers are kept in the dark
about what is said about the
company externally and how
they get clients in. We don’t
know if they are over-promising
our capabilities and capacity for
work.- Millennial, b. 1990
@jamienotter @maddiegrant
@jamienotter
clear
This system requires no
managers and no boring project
status meetings. It doesn’t even
require email.
- project management system at
Menlo Innovations
@jamienotter @maddiegrant

10. 7/16/2015
10
@jamienotter
fluid
@jamienotter @maddiegrant
@jamienotter
fluid
I do not feel like the top-down
approach will be an effective
strategy moving forward… Our
organization is different and we
want to feel like we have a voice
at the organization we work for.
- Millennial, b. 1989
@jamienotter @maddiegrant

11. 7/16/2015
11
@jamienotter
fluid
There are no lines we can’t cross
in terms of creativity and what we
can do for our residents.
- employee, Quality Living, Inc.
@jamienotter @maddiegrant
@jamienotter
fast
@jamienotter @maddiegrant

12. 7/16/2015
12
@jamienotter
fast
They are very stuck in their ways
and promote individuals who
want to keep it slow. New, young
workers come in with fresh ideas
and perspectives, but the older
folks just keep it the “way that it
is” and resist trying new things.
- Millennial, b. 1983
@jamienotter @maddiegrant
@jamienotter
fast
Every contact is an opportunity to
establish or to strengthen a
relationship.
- employee, Happy State Bank
@jamienotter @maddiegrant

13. 7/16/2015
13
@jamienotter
culture is everyone’s job
@jamienotter @maddiegrant
#15NTCmillennial

14. 7/16/2015
14
@jamienotter
questions?
maddie@culturethatworks.net
@jamienotter @maddiegrant
jamie@culturethatworks.net
@jamienotter
photo credits
zappos wall: https://www.flickr.com/photos/criminalintent/4015371390
distributed network: https://www.flickr.com/photos/davegray/5429335705
clear hand: https://www.flickr.com/photos/lungcookie/7491673
computer: https://www.flickr.com/photos/lunarlogicpolska/6498449465
startup: https://www.flickr.com/photos/intelfreepress/10089197636
Storm Radar via NASA https://www.flickr.com/photos/gsfc/12504812183
@jamienotter @maddiegrant