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What we’re going to cover …. Intros  and IcebreakerPeggy Padden’s story The Networked Nonprofit Defined 3 ways of being…   ,[object Object]
  Transparency
  SimplicityA way of doing ,[object Object],Reflection
Beth Kanter
Let’s Get Social!  Quick Poll: Who is here, One thing hope to learn Hashtag: networkednp Wiki: http://networkednonprofit.wikispaces.com Book on Amazon:  http://bit.ly/networkednp
Which Social Media Channels Are You On?
Peggy Padden’s Story
What is The  Networked Nonprofit?
The Networked Nonprofit
Share Pairs What resonated? What is something new? Photo by Franie
Three Themes from the Networked Nonprofit ,[object Object]
  Transparency
  Simplicity,[object Object]
Listening Drove Adoption
More Evidence of a Social Culture
Defining  A Social Culture Uses social media to engage people inside/outside to improve programs, services, or reach communications goals
Loss of control over their branding and marketing messages Dealing with negative comments Addressing personality versus organizational voice  (trusting employees) Make mistakes Make senior staff too accessible Perception of wasted of time and resources  Suffering from information overload already, this will cause more
And more like this …. Thanks to David Armano for permission to hack his visual! Source:  The Micro-Sociology of Networks
Reflection
Codifying A Social Culture: Policy ,[object Object]
 Why policy is needed
 Cases when it will be used, distributed
 Oversight, notifications, and legal implications
 Guidelines
 Identity and transparency
 Responsibility
 Confidentiality
 Judgment and common sense
 Best practices
 Tone
 Expertise
 Respect
 Quality
 Additional resources
 Training
 Press referrals
 Escalation
 Policy examples available at wiki.altimetergroup.comSource:  Charlene Li, Altimeter Group
Reflection: How social is your organization’s culture? VERY NOT AT ALL Somewhere in between?
Transparency
Three Types of Organizations Fortress Courtesy of About.com Transactional
Three Types of Organizations Transparent

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Networkednonprofitslides af041310 hartford

Notes de l'éditeur

  1. This is what we’re going to cover ….
  2. I wear many hats. I’m th
  3. WhoHow many organizations are not yet using social media, just getting started, have a strategy in place – using effectively or not?
  4. 2,730 friends and $65,538, plus the $50,000 challenge grant for a grand total of $115,538. AGC report
  5. 2,730 friends and $65,538, plus the $50,000 challenge grant for a grand total of $115,538. AGC report
  6. BK start: Genesis Issue of social lchangeWhere we’ve been’Opportunity
  7. http://www.flickr.com/photos/franie/471300085/Beth:Share Pairs Stand Up – Every other row to stand out and face the back of the roomSpace in room – then find someone in the room you haven’t talked toIntroduce yourselves, an idea that excited you that you heard at the conference?(each pair, find another pair)What do you think are some adjectives that describe a the Networked Nonprofit?   Make wordle -- Pop Corn Report: Ring bells
  8. In the book, we tell the story about the American Red Cross and how beginning with listening had an unanticipated outcome – it helped demonstrate the value of social media and lead to a shift to a social culture.I have been honored to have the opportunity to present with and learn from Wendy Harman who works at the Red Cross. As an early adopter of social media shortly, we can take a look back and see the arc of this transition to a more social culture. Let’s take a quick look at that ….
  9. In early 2010, I started to notice social media as part of program delivery – continuing evidence of a social culture.
  10. Organizational culture is the psychology, attitudes, and experiences and beliefs of the people who lead organizations. Culture impactsUse social media to engage people inside and outside the organization to improve programs, services, or reach communications goals. Embrace mistakes and take calculated risksReward learning and reflectionUse a “try it and fix it as we go” approach that emphasizes failing fastOvercomes organizational innertia Understand and appreciate informality and individuality do not necessarily indicate a lack of professionalism and caring.Trust staff to make decisions and respond rapidly rather than craw through endless check-ins and approval processes
  11. http://www.flickr.com/photos/24443965@N08/3639694353/
  12. Decentralized, loosely controlled, emergent, public, two-way conversation
  13. Rewards learning and reflectionTry it and fix it approach – fail fastAppreciates individuality and that does not indicate a lack of professionalism or caringTrusts staff to make decisions and respond rapidly
  14. http://www.flickr.com/photos/hermida/490868828/Share pair, where are you and what does it look like?Ask Very social, Ask Not all, Ask MiddleWhat does your organization need to do to be more social?
  15. http://www.flickr.com/photos/franie/471300085/Actually a sponge - Porifera- http://www.cartage.org.lb/en/themes/sciences/zoology/biologicaldiverstity/AnimalsI/sponge_1.gif]
  16. Organizations and people do too much because they work within systems that took complicated.Complexity slows us down and keeps good ideas and energy behind the firewallMaking something complex is easy, simplicity is harder.It was hard for me to put one word on the slideThe networked nonprofit has clarified what it does and focuses their energy on what they do best and networks the rest. Simplicity powers more informal connections between people and organizations and blurs boundaries – enables insiders to get out and outsiders to get in.It helps organizations scale.
  17. Focus on what you do best, network the rest
  18. Doing more by Theme: Explain - Feel like you have too much to do, because you do too much - do what you do best and network the rest Exercise: Surfrider - Reflection question doing less
  19. Doing more by Theme: Explain - Feel like you have too much to do, because you do too much - do what you do best and network the rest Exercise: Surfrider - Reflection question doing less
  20. What's one small step that your organization can take towards being a networked nonprofit? on the back of business card - and draw a winner free copy.