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The AIESECer Survey
People Analy+cs
SURVEY OVERVIEW
• Overall: 7214 responses
• Complete: 6218 responses
• Incomplete: 996 responses (including not completing...
Who are our
members?
WHO ARE OUR MEMBERS?
Gender
1%
1%
40%
58%
Female
Male
Transgender Male
Transgender Female
Gender Variant/Non Conforming
Pr...
WHO ARE OUR MEMBERS?
PorTolio
Incoming Global Volunteer
Outgoing Global Volunteer
Incoming Global Talent
Outgoing Global T...
do our members
believe in our
product?
47%
37%
16%
I AM AN IXP
I HAVE A PLAN TO GO ON IXP IN 17/18
I DO NOTWANTTO TAKE AN ...
Have you been on an Exchange?
0%
25%
50%
75%
100%
Yes No I will Yes No I will Yes No I will Yes No I will
40.2%
33.2%32.4%...
IXP per funcFon
0%
25%
50%
75%
100%
iGV oGV iGT oGT F TM
37.1%37.7%40.2%35.4%38.2%32.9%
47.7%46.1%
48%
56.2%
40%
55.1%
15....
0%
25%
50%
75%
100%
MKT/Brand/CX Partnership/BD President OD/Exp Other Overall
36.9%39.4%31.3%39.5%32.3%41%
47.4%
47.7%
42...
HOW DO OUR
MEMBERS
feelaboutaiesec?
We asked our members if they were saBsfied
with AIESEC and if they understand their rol...
I feel saFsfied working in AIESEC
38%
50%
10%1%
1 2 3 4 5
Overall
4.18/5
I feel saFsfied working in AIESEC
Average Score
iG
V
oG
V
iG
T
oG
T
M
KT/Brand/CX
Partnership/BusinessD
ev
Finance
TalentM
...
I feel saFsfied working in AIESEC
AmericaMEAEurope
Asia
Pacific
Average Score
4.3 4.2 4.34.1
I know what is expected of me in my role in AIESEC
35%
55%
8%1%
1 2 3 4 5
4.17/5
Overall
Average Score
I know what is expected of me in my role in AIESEC
iG
V
oG
V
iG
T
oG
T
M
KT/Brand/C
X
Partnership/Business
D...
AmericaMEAEurope
Asia
Pacific
Average Score
4.3 4.2 4.34.1
I know what is expected of me in my role in AIESEC
My team leader in AIESEC encourages my development
34%
46%
16%
3%
1%
1 2 3 4 5
My team leader in AIESEC encourages my development
AmericaMEAEurope
Asia
Pacific
4.3 4.2 4.34.1
My team leader in AIESEC encourages my development
Average score - 0 Being Strongly Disagree to 5 being Strongly Agree
iGV...
How is our
leadership?
We asked our members a few quesBons
about their Leadership development
and how they are building th...
What is the one thing you want the Team Leader to Improve?
Responses
Team
M
eeting
O
ne
to
O
ne
C
onversations
Tracking
Pe...
What is the one thing you want the Team Leader to Improve?
Improvements iGV oGV iGT oGT MKT BD TM Finance OD/EXP Others
Te...
INTRODUCTION
(Get to know, Team Bonding
Induction to the function/area)
PLAN
(Co-creation of Team Purpose,
Expectations, G...
0%
25%
50%
75%
100%
INTRO PLAN PGS INTRO PLAN PGS
32.5%
36.1%
93.6%92.8%
58.6%58.7%
Q1 2017 Q3 2016
BUILDING
Team Standards
INTRODUCTION
I received transition/induction for my role
- 2584 Members do not receive a
transiBon/InducBon...
Team Standards
INTRODUCTION
I received transition/induction for my role
0%
25%
50%
75%
100%
oGV iGV oGT iGT OD/Expansions
...
Team Standards
INTRODUCTION
I received transition/induction for my role
0%
25%
50%
75%
100%
MKT/Brand/CX Finance President...
Team Standards
PLAN
Not
29%
My team has a clear purpose, values and rules
71%
Not
43%
My team has a clear plan with indivi...
Team Standards
PLAN
Not
38%
I have a clear job descripRon with the the key tasks I need to deliver
62%
Not
29%
I have a cl...
Team Standards
PLAN
My team has a clear purpose, values and rules
0%
25%
50%
75%
100%
Europe AP MEA America Europe AP MEA ...
Team Standards
PLAN
My team has a clear purpose, values and rules
0%
25%
50%
75%
100%
oGV iGV oGT iGT OD/Expansions
80%
83...
Team Standards
PLAN
My team has a clear purpose, values and rules
0%
25%
50%
75%
100%
MKT/Brand/CX Finance President TM Ot...
Team Standards
PLAN
My team has a clear plan with individual goals and responsibilities
0%
25%
50%
75%
100%
Europe AP MEA ...
Team Standards
PLAN
My team has a clear plan with individual goals and responsibilities
0%
25%
50%
75%
100%
oGV iGV oGT iG...
Team Standards
PLAN
My team has a clear plan with individual goals and responsibilities
0%
25%
50%
75%
100%
MKT/Brand/CX F...
Team Standards
PLAN
I have a clear job description with the key tasks I need to deliver
0%
25%
50%
75%
100%
Europe AP MEA ...
Team Standards
PLAN
I have a clear job description with the key tasks I need to deliver
0%
25%
50%
75%
100%
oGV iGV oGT iG...
Team Standards
PLAN
I have a clear job description with the key tasks I need to deliver
0%
25%
50%
75%
100%
MKT/Brand/CX F...
Team Standards
PERSONAL GOAL SETTING
Not
68%
In the past month, I received a personal goal seUng review from my Team Leade...
Team Standards
In the past month, I received a personal goal setting review from
my Team Leader
PERSONAL GOAL SETTING
Lowe...
Team Standards
In the past month, I received a personal goal setting review from
my Team Leader
PERSONAL GOAL SETTING
0%
2...
Team Standards
In the past month, I received a personal goal setting review from
my Team Leader
PERSONAL GOAL SETTING
0%
2...
0%
25%
50%
75%
100%
Team Mee+ng O2O Team Day Team Mee+ng O2O Team Day
55.6%
63.6% 61.4%59.5%
81.3%82.5%
Q1 2017 Q3 2016
PE...
Team Standards
REGULAR TEAM MEETING
Not
35%
My team has regular team meeRngs that track performance
65%
Not
58%
I have rec...
Team Standards
My team has regular team mee.ngs that track performance
REGULAR TEAM MEETING
0%
25%
50%
75%
100%
Europe AP ...
Team Standards
My team has regular team mee.ngs that track performance
REGULAR TEAM MEETING
0%
25%
50%
75%
100%
oGV iGV oG...
Team Standards
My team has regular team mee.ngs that track performance
REGULAR TEAM MEETING
0%
25%
50%
75%
100%
MKT/Brand/...
Team Standards
I have received feedback from my team
REGULAR TEAM MEETING
0%
25%
50%
75%
100%
Europe AP MEA America Europe...
Team Standards
I have received feedback from my team
REGULAR TEAM MEETING
0%
25%
50%
75%
100%
oGV iGV oGT iGT OD/Expansion...
Team Standards
I have received feedback from my team
REGULAR TEAM MEETING
0%
25%
50%
75%
100%
MKT/Brand/CX Finance Preside...
Team Standards
REGULAR ONE TO ONES
Not
60%
I have a clear Measure of Success
40%
Not
69%
In the past month, I received a p...
Team Standards
I have a clear Measure of Success
REGULAR ONE TO ONES
0%
25%
50%
75%
100%
Europe AP MEA America Europe AP M...
Team Standards
I have a clear Measure of Success
REGULAR ONE TO ONES
0%
25%
50%
75%
100%
oGV iGV oGT iGT OD/Expansions
54%...
Team Standards
I have a clear Measure of Success
REGULAR ONE TO ONES
0%
25%
50%
75%
100%
MKT/Brand/CX Finance President TM...
Team Standards
In the past month, I received a performance review from my Team Leader
REGULAR ONE TO ONES
0%
25%
50%
75%
1...
Team Standards
In the past month, I received a performance review from my Team Leader
REGULAR ONE TO ONES
0%
25%
50%
75%
1...
Team Standards
In the past month, I received a performance review from my Team Leader
REGULAR ONE TO ONES
0%
25%
50%
75%
1...
Team Standards
TEAM DAY
Not
45%
In the past 2 months, I aYended a team bonding
55%
Not
44%
In the past 2 months, I aYended...
Team Standards
In the past 2 months, I a@ended a team bonding
TEAM DAY
0%
25%
50%
75%
100%
Europe AP MEA America Europe AP...
Team Standards
In the past 2 months, I a@ended a team bonding
TEAM DAY
0%
25%
50%
75%
100%
oGV iGV oGT iGT OD/Expansions
8...
Team Standards
In the past 2 months, I a@ended a team bonding
TEAM DAY
0%
25%
50%
75%
100%
MKT/Brand/CX Finance President ...
0%
25%
50%
75%
100%
Report Transi+on Debrief
39.6%
58.6%
44.6%
CLOSING
Team Standards
REPORT
DEBRIEF
Not
65%
I have had a Debrief
35%
Not
61%
Reported Key results achieved and not achieved
39%
Team Standards
TRANSITION
Not
48%
Received a transiRon on the role
52%
Not
41%
Received a transiRon on the role
59%
March ...
REPORT
Team Standards
0%
25%
50%
75%
100%
EUROPE AP MEA AMERICAS
54%
26%
38%
42%
Reported key results achieved and not ach...
REPORT
Team Standards
Reported key results achieved and not achieved
0%
25%
50%
75%
100%
oGV iGV oGT iGT OD/Expansions
55%...
REPORT
Team Standards
Reported key results achieved and not achieved
0%
25%
50%
75%
100%
MKT/Brand/CX Finance President TM...
TRANSITION
Team Standards
Received a transi.on on the role
0%
25%
50%
75%
100%
Europe AP MEA America Europe AP MEA America...
TRANSITION
Team Standards
Received a transi.on on the role
0%
25%
50%
75%
100%
oGV iGV oGT iGT OD/Expansions
54%
60%
56%57...
TRANSITION
Team Standards
Received a transi.on on the role
0%
25%
50%
75%
100%
MKT/Brand/CX Finance President TM Other Par...
DEBRIEF
Team Standards
0%
25%
50%
75%
100%
EUROPE AP MEA AMERICAS
45%
30%
36%
31%
I have had a debrief of my key learnings...
DEBRIEF
Team Standards
I have had a debrief of my key learnings in my AIESEC experience
0%
25%
50%
75%
100%
oGV iGV oGT iG...
DEBRIEF
Team Standards
I have had a debrief of my key learnings in my AIESEC experience
0%
25%
50%
75%
100%
MKT/Brand/CX F...
So how is AIESEC’s
leadership
overall?
Team Standards
Received
a
transiBon
on
the
role
Team
hasa
clearpurpose
ClearPlan
ClearJD
PG
S
RegularTeam
m
eeBng
Feedback...
Summary
DEBRIEF
TRANSITION
REPORT
TEAM DAY
REGULAR ONE TO ONES
REGULAR TEAM MEETING
PERSONAL GOAL SETTING
Very low impleme...
satisfaction of
the experience
We asked our members how saBsfied they
were with their AIESEC Experience and
assessed the Gl...
HypotheFcally, if you were to quit tomorrow, what
would your reason be?
Lack of time, Difficult work, Parents, Money, Stres...
HypotheFcally, if you were to quit tomorrow, what
would your reason be?
Count of Hypothetically, if you
were to quit tomor...
0
25
50
75
100
EUROPE AP MEA AMERICAS
63
5249
54
NET PROMOTER SCORE
NPS
% Promoters - % of Detractors
47
% Promoters - % of Detractors
49 Q3 2016
Q1 2017
NPS
AIESEC in Brazil
AIESEC in Korea
AIESEC in Estonia
AIESEC in Azerbaijan
AIESEC in Mexico
Highest NPS
Lowest NPS
90.29
...
EXPA
iG
V
oG
V
iG
T
oG
T
M
KT/Brand/CX
Partnership/BusinessD
ev
Finance
TalentM
anagem
ent
O
D
/Exp
President
0% 25% 50% 7...
I received an inducFon to the organisaFon
iGV
oGV
iGT
oGT
MKT/Brand/CX
OD/Expansion
TM
Finance
Partnership/BD
Others
0% 20...
I received an inducFon to the organisaFon
0%
25%
50%
75%
100%
EUROPE AP MEA AMERICAS
66%
70%
74%
79%
Not
68%
I completed the LDA assessment on EXPA
32%
LDA
LDA
America
MEA
Asia Pacific
Europe
0% 25% 50% 75% 100%
34%
27%
28%
46%
LDA
Other
Information
We asked our members a few other quesFons
that gave us insight on the skills that they have
learnt rangi...
Top 3 Skills you have learnt in AIESEC
0%
2.5%
5%
7.5%
10%
0.2%0.3%0.4%0.5%0.6%
0.9%
1.3%1.4%1.5%1.6%1.7%1.7%
1.9%1.9%
2.1...
Top 3 Skills you have learnt in AIESEC
0%
2.5%
5%
7.5%
10%
0.4%
0.6%0.7%
1%1.1%
1.3%1.3%1.4%
1.6%1.7%1.8%1.9%
2.1%2.1%
2.4...
Top 3 Skills you have learnt in AIESEC
0%
2.5%
5%
7.5%
10%
0.4%0.5%
0.7%
0.9%0.9%1%1%
1.2%
1.4%
1.7%1.8%1.9%2%2%2%2.1%2.2%...
performance
team standards
• One to Ones are performed to help the members understand
their Measure of access and to provi...
lack of
contribution and
the debrief
• 20% of responses would want to quit the organisaFon
due to Lack of contribuFon and ...
least satisfied
lack of clear jd
The responses that have the least responses
for “I have a clear job descripBon” feel the
l...
Compiled by
Tushar Khatod
Talent Management CEED
Prochain SlideShare
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The AIESECer Survey March 2017

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The AIESECer Survey March 2017

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The AIESECer Survey March 2017

  1. 1. The AIESECer Survey People Analy+cs
  2. 2. SURVEY OVERVIEW • Overall: 7214 responses • Complete: 6218 responses • Incomplete: 996 responses (including not completing entity questions) • Valid for Analytics: 7062 responses Who filled it per region • Americas - 1029 responses • Asia Pacific - 2804 responses • Europe - 1508 responses • Middle East & Africa - 639 responses
  3. 3. Who are our members?
  4. 4. WHO ARE OUR MEMBERS? Gender 1% 1% 40% 58% Female Male Transgender Male Transgender Female Gender Variant/Non Conforming Prefer Not to Answer Main Areas of Study Business AdministraBon Engineering HumaniBes/Social Sciences Economics Computer Science Law Medicine & Health LinguisBcs Arts & Design EducaBon Environmental Studies MathemaBcs & StaBsBcs Natural Health 0% 100% 0.4% 1.4% 1.9% 2.6% 2.9% 4% 4% 4.8% 6.1% 15.2% 15.3% 18.5% 22.1%
  5. 5. WHO ARE OUR MEMBERS? PorTolio Incoming Global Volunteer Outgoing Global Volunteer Incoming Global Talent Outgoing Global Talent MarkeBng/Brand/CX Finance Talent Management Partnerships/BD President OD/Expansions Other 0% 50% 100% 7.4% 1.2% 4.5% 5.4% 10.2% 5.5% 10.9% 5.9% 7.2% 20.1% 21.1% Roles 6% 4% 0% 3% 4% 16% 17% 49% Local Commi[ee Member Local Commi[ee Team Leader Local Commi[ee Vice President Local Commi[ee President Member Commi[ee Vice President Member Commi[ee President EnBty Support Team Other
  6. 6. do our members believe in our product? 47% 37% 16% I AM AN IXP I HAVE A PLAN TO GO ON IXP IN 17/18 I DO NOTWANTTO TAKE AN IXP
  7. 7. Have you been on an Exchange? 0% 25% 50% 75% 100% Yes No I will Yes No I will Yes No I will Yes No I will 40.2% 33.2%32.4% 41.1% 34.9% 38.6% 54.5% 47.3% 25.17% 18.2% 13.1%11.6% Europe Asia Pacific MEA Americas
  8. 8. IXP per funcFon 0% 25% 50% 75% 100% iGV oGV iGT oGT F TM 37.1%37.7%40.2%35.4%38.2%32.9% 47.7%46.1% 48% 56.2% 40% 55.1% 15.2%16.3% 11.8% 8.4% 21.8% 11.9% iXP Not Planning to go
  9. 9. 0% 25% 50% 75% 100% MKT/Brand/CX Partnership/BD President OD/Exp Other Overall 36.9%39.4%31.3%39.5%32.3%41% 47.4% 47.7% 42.5% 28.5% 53.5% 45% 15.6% 12.8% 26.3% 32.1% 14.1%13.9% iXP Not Planning to go IXP per funcFon
  10. 10. HOW DO OUR MEMBERS feelaboutaiesec? We asked our members if they were saBsfied with AIESEC and if they understand their role in AIESEC so that we can understand how our members feel about AIESEC
  11. 11. I feel saFsfied working in AIESEC 38% 50% 10%1% 1 2 3 4 5 Overall 4.18/5
  12. 12. I feel saFsfied working in AIESEC Average Score iG V oG V iG T oG T M KT/Brand/CX Partnership/BusinessD ev Finance TalentM anagem ent 0 1.25 2.5 3.75 5 4.2 4.2 4.1 4.1 4.3 4.2 4.2 4.1
  13. 13. I feel saFsfied working in AIESEC AmericaMEAEurope Asia Pacific Average Score 4.3 4.2 4.34.1
  14. 14. I know what is expected of me in my role in AIESEC 35% 55% 8%1% 1 2 3 4 5 4.17/5 Overall
  15. 15. Average Score I know what is expected of me in my role in AIESEC iG V oG V iG T oG T M KT/Brand/C X Partnership/Business D ev Finance TalentM anagem ent 0 2.5 5 4.2 4.2 4.2 4.1 4.2 4.1 4.2 4.2
  16. 16. AmericaMEAEurope Asia Pacific Average Score 4.3 4.2 4.34.1 I know what is expected of me in my role in AIESEC
  17. 17. My team leader in AIESEC encourages my development 34% 46% 16% 3% 1% 1 2 3 4 5
  18. 18. My team leader in AIESEC encourages my development AmericaMEAEurope Asia Pacific 4.3 4.2 4.34.1
  19. 19. My team leader in AIESEC encourages my development Average score - 0 Being Strongly Disagree to 5 being Strongly Agree iGV oGV iGT oGT MKT/Brand/CX OD/Expansion TM Finance Partnership/BD 0 2 3 5 4 4 4.12 3.9 4 4.2 4.1 4.2 4.13
  20. 20. How is our leadership? We asked our members a few quesBons about their Leadership development and how they are building the qualiBes of a leader within themselves
  21. 21. What is the one thing you want the Team Leader to Improve? Responses Team M eeting O ne to O ne C onversations Tracking Perform ance Planning PersonalG oalSetting C oaching m e to achieve m y goals Team D ays Reporting Education/Transition Role M odelling O thers 0% 12.5% 25% 4.7% 7.1% 6% 3.2% 9.7% 17.6% 9.2% 10.3% 10.3% 13% 8.3%
  22. 22. What is the one thing you want the Team Leader to Improve? Improvements iGV oGV iGT oGT MKT BD TM Finance OD/EXP Others Team Meeting 24.1% 21.2% 8.7% 7% 10.5% 6.6% 11%% 4% 0.3% 4.7% One to One Conversations 22.6% 22.1% 6.6% 5.8% 8.3% 4.2% 10% 5.2% 2% 6.7% Tracking Performance 19.3% 18.2% 6% 6% 12.3% 5.5% 10.8% 7.1% 1.6% 7.2% Planning 20.1% 17.9% 8% 6.8% 14.6% 5.3% 9.3% 6.3% 1.3% 8% Personal Goal Setting 22.9% 19.9% 7.2% 5.6% 11.1% 6.2% 9.9% 4.6% 1.8% 7.4% Coaching me to achieve my goals 20.5% 22.6% 7.5% 6.0% 10.2% 6.0% 7.9% 4.3%% 1.4% 7.7% Team Days 22.6% 21.3% 8% 6.3% 10.1% 5.5% 8.6% 6% 1.3% 8.3% Reporting 23.3% 16.2% 4.6% 6.1% 9.1% 6.6% 15.2% 8.1% 1% 6.6% Education/Transition 21.2% 17.2% 6.5% 4.3% 11.8% 4.3% 14.5% 7.8% - 7.8% Role Modelling the right behaviours 16.6% 20.5% 6.8% 5.9% 11.6% 6.2% 12.5% 5% 1.4% 8.2% Others 20.4% 17.7% 7.8% 4.4% 11.6% 3.4% 8.5% 5.8% 0.7% 11.2%
  23. 23. INTRODUCTION (Get to know, Team Bonding Induction to the function/area) PLAN (Co-creation of Team Purpose, Expectations, Goals, Strategies, Budget, JD, Deadlines) PERSONAL GOAL SETTING (Set the Individual Goals and Action Plan, Make Personal Goals for Development) REGULAR TEAM MEETING (Regular Tracking of the Plan and Team Performance, Team Review) REGULAR ONE TO ONES (Tracking and Coaching of Individual Performance and Personal Goals, Feedback) TEAM DAY (Team bonding, Team a c t i v i t i e s , Appreciations) REPORT (Key Results Achieved/ Not Achieved) TRANSITION (Knowledge, Skill, Attitude and Document Transfer) DEBRIEF (Team Experience Debrief, Key Learnings, Next Steps)
  24. 24. 0% 25% 50% 75% 100% INTRO PLAN PGS INTRO PLAN PGS 32.5% 36.1% 93.6%92.8% 58.6%58.7% Q1 2017 Q3 2016 BUILDING
  25. 25. Team Standards INTRODUCTION I received transition/induction for my role - 2584 Members do not receive a transiBon/InducBon to the role 0% 25% 50% 75% 100% Europe AP MEA America Europe AP MEA America 60.5%60.7% 48.6%49.6% 51.4% 58.9% 65.8% 60.4% Q1 2017 Q3 2016
  26. 26. Team Standards INTRODUCTION I received transition/induction for my role 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 54% 60% 56%57%55% - 1459 Exchangers do not receive a transiBon/InducBon to the role
  27. 27. Team Standards INTRODUCTION I received transition/induction for my role 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 55% 58% 61% 69% 62% 57% - Only 69% of LCPs receive transiBon/inducBon to the role
  28. 28. Team Standards PLAN Not 29% My team has a clear purpose, values and rules 71% Not 43% My team has a clear plan with individual goals and responsibiliRes 57% Not 20% My team has a clear purpose, values and rules 80% Not 31% My team has a clear plan with individual goals and responsibiliRes 69% March 2017 October 2016
  29. 29. Team Standards PLAN Not 38% I have a clear job descripRon with the the key tasks I need to deliver 62% Not 29% I have a clear job descripRon with the the key tasks I need to deliver 71% March 2017 October 2016
  30. 30. Team Standards PLAN My team has a clear purpose, values and rules 0% 25% 50% 75% 100% Europe AP MEA America Europe AP MEA America 80.2%79.7% 73.4% 82% 79.8%82.2% 80.8%80.1% Q1 2017 Q3 2016
  31. 31. Team Standards PLAN My team has a clear purpose, values and rules 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 80% 83% 78% 82%83%
  32. 32. Team Standards PLAN My team has a clear purpose, values and rules 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 78%79%78% 96% 76% 79% 24% of Finance members do not have a clear purpose, values and rules
  33. 33. Team Standards PLAN My team has a clear plan with individual goals and responsibilities 0% 25% 50% 75% 100% Europe AP MEA America Europe AP MEA America 68.1%68.5% 60%60% 67.5%66.5% 72% 63% Q1 2017 Q3 2016
  34. 34. Team Standards PLAN My team has a clear plan with individual goals and responsibilities 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 69% 66% 60% 64%65% 40% of oGT responses do not have a clear plan
  35. 35. Team Standards PLAN My team has a clear plan with individual goals and responsibilities 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 63%64%65% 84% 60% 63% 40% of Finance responses do not have a clear plan
  36. 36. Team Standards PLAN I have a clear job description with the key tasks I need to deliver 0% 25% 50% 75% 100% Europe AP MEA America Europe AP MEA America 75.4% 66.8% 60% 67.2% 67.8% 73.2% 72.5% 67.7% Q1 2017 Q3 2016
  37. 37. Team Standards PLAN I have a clear job description with the key tasks I need to deliver 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 64% 71%69%70%68% 36% of OrganisaBonal Development/Expansions responses do not have a clear Job DescripBon
  38. 38. Team Standards PLAN I have a clear job description with the key tasks I need to deliver 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 69%68% 71% 76% 73% 66%
  39. 39. Team Standards PERSONAL GOAL SETTING Not 68% In the past month, I received a personal goal seUng review from my Team Leader 32% March 2017 October 2016 Not 68% In the past month, I received a personal goal seUng review from my Team Leader 33%
  40. 40. Team Standards In the past month, I received a personal goal setting review from my Team Leader PERSONAL GOAL SETTING Lowest Team Standard task implementaBon by the network 0% 25% 50% 75% 100% Europe AP MEA America Europe AP MEA America 35.9% 44.5% 19.8% 23.2% 33.5% 38.5% 32.5%31.8% Q1 2017 Q3 2016
  41. 41. Team Standards In the past month, I received a personal goal setting review from my Team Leader PERSONAL GOAL SETTING 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 37% 40% 36%37%35% Responses show that there is no priority given to personal goal sedng
  42. 42. Team Standards In the past month, I received a personal goal setting review from my Team Leader PERSONAL GOAL SETTING 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 34%33%35% 31% 34%35% Responses show that there is no priority given to personal goal sedng
  43. 43. 0% 25% 50% 75% 100% Team Mee+ng O2O Team Day Team Mee+ng O2O Team Day 55.6% 63.6% 61.4%59.5% 81.3%82.5% Q1 2017 Q3 2016 PERFORMING
  44. 44. Team Standards REGULAR TEAM MEETING Not 35% My team has regular team meeRngs that track performance 65% Not 58% I have received feedback from my team 42% March 2017 October 2016 Not 22% My team has regular team meeRngs that track performance 78% Not 76% I have received feedback from my team 24%
  45. 45. Team Standards My team has regular team mee.ngs that track performance REGULAR TEAM MEETING 0% 25% 50% 75% 100% Europe AP MEA America Europe AP MEA America 79.4%76.1% 65.2%67.2% 71.5%70.9% 84.3%81.1% Q1 2017 Q3 2016
  46. 46. Team Standards My team has regular team mee.ngs that track performance REGULAR TEAM MEETING 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 74%73% 69% 74%74%
  47. 47. Team Standards My team has regular team mee.ngs that track performance REGULAR TEAM MEETING 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 66% 72% 78% 99% 63% 75%
  48. 48. Team Standards I have received feedback from my team REGULAR TEAM MEETING 0% 25% 50% 75% 100% Europe AP MEA America Europe AP MEA America 27.5% 50.1% 27.1% 39.3% 19.3% 46.9% 25.4% 50.9% Q1 2017 Q3 2016
  49. 49. Team Standards I have received feedback from my team REGULAR TEAM MEETING 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 48%50%49%48% 45%
  50. 50. Team Standards I have received feedback from my team REGULAR TEAM MEETING 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 48%46% 50% 40% 46%47% 60% of Presidents do not receive feedback from the teams
  51. 51. Team Standards REGULAR ONE TO ONES Not 60% I have a clear Measure of Success 40% Not 69% In the past month, I received a performance review from my Team Leader 31% March 2017 October 2016 Not 51% I have a clear Measure of Success 49% Not 65% In the past month, I received a performance review from my Team Leader 35%
  52. 52. Team Standards I have a clear Measure of Success REGULAR ONE TO ONES 0% 25% 50% 75% 100% Europe AP MEA America Europe AP MEA America 52.4%49.9% 51.9%50.1% 40.9% 44.2% 52.6% 41.5% Q1 2017 Q3 2016
  53. 53. Team Standards I have a clear Measure of Success REGULAR ONE TO ONES 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 54% 46%44%42%42%
  54. 54. Team Standards I have a clear Measure of Success REGULAR ONE TO ONES 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 44% 47%47% 64% 51% 45% Majority of MarkeBng/Brand/CX/ Business Development and Partnerships Development do not have a clear MoS
  55. 55. Team Standards In the past month, I received a performance review from my Team Leader REGULAR ONE TO ONES 0% 25% 50% 75% 100% Europe AP MEA America Europe AP MEA America 40.1%42% 27.1%25% 34.7%37.5% 33.6%32.6% Q1 2017 Q3 2016
  56. 56. Team Standards In the past month, I received a performance review from my Team Leader REGULAR ONE TO ONES 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 41% 37%36%37% 34%
  57. 57. Team Standards In the past month, I received a performance review from my Team Leader REGULAR ONE TO ONES 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 36%35% 38% 30% 36%35%
  58. 58. Team Standards TEAM DAY Not 45% In the past 2 months, I aYended a team bonding 55% Not 44% In the past 2 months, I aYended a team bonding 56% March 2017 October 2016
  59. 59. Team Standards In the past 2 months, I a@ended a team bonding TEAM DAY 0% 25% 50% 75% 100% Europe AP MEA America Europe AP MEA America 59%60.4% 38.7% 53.5% 60.1% 67.2% 52.8% 62.7% Q1 2017 Q3 2016
  60. 60. Team Standards In the past 2 months, I a@ended a team bonding TEAM DAY 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 83% 64% 61%60%59%
  61. 61. Team Standards In the past 2 months, I a@ended a team bonding TEAM DAY 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 64%65% 69% 89% 66% 60%
  62. 62. 0% 25% 50% 75% 100% Report Transi+on Debrief 39.6% 58.6% 44.6% CLOSING
  63. 63. Team Standards REPORT DEBRIEF Not 65% I have had a Debrief 35% Not 61% Reported Key results achieved and not achieved 39%
  64. 64. Team Standards TRANSITION Not 48% Received a transiRon on the role 52% Not 41% Received a transiRon on the role 59% March 2017 October 2016
  65. 65. REPORT Team Standards 0% 25% 50% 75% 100% EUROPE AP MEA AMERICAS 54% 26% 38% 42% Reported key results achieved and not achieved
  66. 66. REPORT Team Standards Reported key results achieved and not achieved 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 55% 47% 43%42%44% 58% of Incoming Global Volunteer do not report their achievements and non achievements
  67. 67. REPORT Team Standards Reported key results achieved and not achieved 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 39%40% 46% 64% 48% 43%
  68. 68. TRANSITION Team Standards Received a transi.on on the role 0% 25% 50% 75% 100% Europe AP MEA America Europe AP MEA America 60.5%60.7% 48.6%49.6% 51.4% 58.9% 65.8% 60.4% Q1 2017 Q3 2016
  69. 69. TRANSITION Team Standards Received a transi.on on the role 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 54% 60% 56%57%55%
  70. 70. TRANSITION Team Standards Received a transi.on on the role 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 55% 58% 61% 69% 62% 57%
  71. 71. DEBRIEF Team Standards 0% 25% 50% 75% 100% EUROPE AP MEA AMERICAS 45% 30% 36% 31% I have had a debrief of my key learnings in my AIESEC experience
  72. 72. DEBRIEF Team Standards I have had a debrief of my key learnings in my AIESEC experience 0% 25% 50% 75% 100% oGV iGV oGT iGT OD/Expansions 41%42% 37% 41% 37%
  73. 73. DEBRIEF Team Standards I have had a debrief of my key learnings in my AIESEC experience 0% 25% 50% 75% 100% MKT/Brand/CX Finance President TM Other Partnerships/BD 35% 38% 43% 55% 40% 37%
  74. 74. So how is AIESEC’s leadership overall?
  75. 75. Team Standards Received a transiBon on the role Team hasa clearpurpose ClearPlan ClearJD PG S RegularTeam m eeBng Feedback ClearM oS Perform ance review Team Bonding D ebrief ReporBng TransiBon 0% 25% 50% 75% 100% 58.6% 44.6% 39.6% 63.4% 35.6% 45.1% 47.7% 74.2% 36.1% 69.9% 65.1% 81.2% 58.6% 58.7% 0% 0% 55.7% 34.6% 48.8% 24.3% 77.8% 32.5% 71.3% 68.7% 79.8% 58.7% Q3 2016 Q1 2017
  76. 76. Summary DEBRIEF TRANSITION REPORT TEAM DAY REGULAR ONE TO ONES REGULAR TEAM MEETING PERSONAL GOAL SETTING Very low implementaFon in the team standards menFoned. Less than 60% in all regions
  77. 77. satisfaction of the experience We asked our members how saBsfied they were with their AIESEC Experience and assessed the Global and NaBonal Net Promoters Score
  78. 78. HypotheFcally, if you were to quit tomorrow, what would your reason be? Lack of time, Difficult work, Parents, Money, Stress, Focus 28% It's not fun 4% Not enough support from my team leader 6% Bad communication 13% No connection to the big picture 13% Lack of contribution 20% I can't see my future here 16%
  79. 79. HypotheFcally, if you were to quit tomorrow, what would your reason be? Count of Hypothetically, if you were to quit tomorrow, what would your reason be? Finance Incoming Global Talent Incoming Global Volunteer Marketing / Brand/ Customer Experience Organisati onal Developm ent/ Expansion s Other, please specify... Outgoing Global Talent Outgoing Global Volunteer Partnershi p Developm ent/ Business Developm ent President Talent Manage ment Overall Bad Communication 6.7% 5.1%% 21.1% 11.6% 0.5% 8.7%% 5.1% 22% 5.1% 3.3% 10.8% 12.2% I can't see my future here 5.5% 8% 23% 11.4% 1.3% 7.1% 8%% 17.6% 6.7% 3.4% 9.1% 15.9% It's not fun 5.7% 5.7% 17.9% 13% 2.4% 6.5% 8.9% 21.5% 4.9% 5.7% 7.7% 3.9% Lack of Contribution 5.5% 8.5% 21.3% 8.9% 1.1% 6.9% 5.7% 23% 5.5% 4.5% 8.9% 20.1% No Connection to the Big Picture 5.8% 7.3% 20.3% 11.8% 1.8% 5.7% 7.2% 19.7% 6.5% 3.3% 10.5% 13% Not enough support from my Team Leader 6.4% 6.4% 16.7% 12.5% 2.2% 7.8% 5.6% 16.4% 4.7% 5.6% 15.6% 5.8% Other, please specify... 4.8% 7.1% 22% 10.9% 1.1% 8.4% 5% 19.5% 4.6% 5.9% 10.6% 29% Overall 5.5% 7.2% 21.2% 11% 1.3% 7.5% 5/9% 20.1% 5.5% 4.6% 10.2% 6942
  80. 80. 0 25 50 75 100 EUROPE AP MEA AMERICAS 63 5249 54 NET PROMOTER SCORE
  81. 81. NPS % Promoters - % of Detractors 47 % Promoters - % of Detractors 49 Q3 2016 Q1 2017
  82. 82. NPS AIESEC in Brazil AIESEC in Korea AIESEC in Estonia AIESEC in Azerbaijan AIESEC in Mexico Highest NPS Lowest NPS 90.29 78.7 9.4 20 20 link to all entity data
  83. 83. EXPA iG V oG V iG T oG T M KT/Brand/CX Partnership/BusinessD ev Finance TalentM anagem ent O D /Exp President 0% 25% 50% 75% 100% 63% 70% 71.8% 68.4% 57.9% 58.9% 67.6% 57.3% 66.2% 60.5% 65.2% Overall
  84. 84. I received an inducFon to the organisaFon iGV oGV iGT oGT MKT/Brand/CX OD/Expansion TM Finance Partnership/BD Others 0% 20% 40% 60% 80% 100% 65% 60% 67% 71% 65% 63% 60% 69% 62% 65%
  85. 85. I received an inducFon to the organisaFon 0% 25% 50% 75% 100% EUROPE AP MEA AMERICAS 66% 70% 74% 79%
  86. 86. Not 68% I completed the LDA assessment on EXPA 32% LDA
  87. 87. LDA America MEA Asia Pacific Europe 0% 25% 50% 75% 100% 34% 27% 28% 46% LDA
  88. 88. Other Information We asked our members a few other quesFons that gave us insight on the skills that they have learnt ranging from working with others to Social media management
  89. 89. Top 3 Skills you have learnt in AIESEC 0% 2.5% 5% 7.5% 10% 0.2%0.3%0.4%0.5%0.6% 0.9% 1.3%1.4%1.5%1.6%1.7%1.7% 1.9%1.9% 2.1%2.2%2.2%2.2% 2.5% 2.7% 2.9%3% 3.3% 3.8%3.9%4% 4.4%4.4% 4.7%4.7%4.8%4.9% 6.5%6.5% 8.5% Active Listening Working with others Critical Thinking Crisis Management Cold Calling Coaching Cross Cultural Communication Time Management Public Speaking Multitasking Interviewing Emotional Intelligence Work under pressure Data analysis Graphic design & Writing Delegation Accounting Budgeting Networking Patience Complaint/Conflict Management Giving Feedback Project/Event Management Persuation/Pitching Account Management Goal Setting Thinking outside the box Expectation Setting Market Research Meeting Management Tracking Performance Virtual communication Word/Excel/Powerpoint Management Synergy Soical Media Management Reporting 1st Preference
  90. 90. Top 3 Skills you have learnt in AIESEC 0% 2.5% 5% 7.5% 10% 0.4% 0.6%0.7% 1%1.1% 1.3%1.3%1.4% 1.6%1.7%1.8%1.9% 2.1%2.1% 2.4%2.4% 2.6%2.6%2.6%2.6%2.7% 2.9% 3.2% 3.5%3.5% 4.1%4.2% 4.4%4.4% 4.6% 5% 5.2% 5.5% 5.9% 6.9% Working with others Critical Thinking Public Speaking Time Management Multitasking Cross Cultural Communication Emotional Intelligence Work under pressure Interviewing Active Listening Patience Crisis Management Networking Giving Feedback Delegation Persuation/Pitching Cold Calling Coaching Thinking outside the box Market Research Goal Setting Project/Event Management Expectation Setting Graphic design & Writing Meeting Management Data analysis Complaint/Conflict Management Virtual communication Synergy Tracking Performance Accounting Budgeting Soical Media Management Account Management Word/Excel/Powerpoint Management Reporting 2nd Preference
  91. 91. Top 3 Skills you have learnt in AIESEC 0% 2.5% 5% 7.5% 10% 0.4%0.5% 0.7% 0.9%0.9%1%1% 1.2% 1.4% 1.7%1.8%1.9%2%2%2%2.1%2.2% 2.4%2.5% 2.9%2.9%2.9%3% 3.2%3.2% 3.4%3.4% 3.6% 4.1% 4.3% 5.2% 6.3%6.4%6.5% 10.1% Working with others Work under pressure Time Management Public Speaking Multitasking Patience Thinking outside the box Networking Critical Thinking Project/Event Management Goal Setting Interviewing Emotional Intelligence Giving Feedback Persuation/Pitching Cross Cultural Communication Active Listening Expectation Setting Crisis Management Market Research Meeting Management Delegation Tracking Performance Synergy Virtual communication Coaching Graphic design & Writing Complaint/Conflict Management Data analysis Cold Calling Word/Excel/Powerpoint Management Soical Media Management Reporting Accounting Budgeting Account Management 3rd Preference
  92. 92. performance team standards • One to Ones are performed to help the members understand their Measure of access and to provide a review on their performance. This is the lowest implemented Team Standard. • At the same Bme the most wanted thing by the members from their Team Leaders is “Coaching me to achieve my goals” • Finance responses show that finance teams don’t have a clear plan with individual goals and responsibili.es • About 70% of the members have a clear Job Descrip.on but less than 50% have a clear Measure of Success
  93. 93. lack of contribution and the debrief • 20% of responses would want to quit the organisaFon due to Lack of contribuFon and 65% of the overall responses do not go through Debrief • Less than 40% of the overall responses have gone through a debrief
  94. 94. least satisfied lack of clear jd The responses that have the least responses for “I have a clear job descripBon” feel the least saBsfied working in AIESEC
  95. 95. Compiled by Tushar Khatod Talent Management CEED

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