The European Court of Human Rights was set up in Strasbourg by the Council of Europe Member States in 1959 to deal with alleged violations of the 1950 European Convention on Human Rights. Hear how John Hunter went about creating visibility and value for the public through innovative technology.

1. #AIIM14
#AIIM14
#AIIM14
How
to
Drive
and
Win
with
innova0ve
ini0a0ves
in
Government
Ins0tu0ons
John
Hunter
Head
of
IT
ECHR

2. #AIIM14
Project
Objec0ves
Develop
and
deploy
a
document
sharing
and
search
pla?orm
that:
1) Allows
more
than
5
million
site
visitors
each
year
to
easily
search
for
and
retrieve
documents
from
an
ever-­‐expanding
library
of
over
90,000
ECHR
judgment-­‐related
documents.
2) Has
an
intui0ve
and
simple
to
use
user
interface
that
could
be
used
by
professionals
and
the
public
alike.
3) Leverages
ECHR’s
legacy
investments
in
SharePoint
and
OpenText
DMS
and
drives
internal
efficiencies
4) Mobile
ready
–
responsive
design

3. #AIIM14
Connected
and
GeZng
Faster
§ More
than
2
billion
people
use
the
Internet
worldwide
§ Europe
leads
the
world
in
fixed
broadband
adop0on
with
54%
more
penetra0on
than
the
Americas

4. #AIIM14
I.T.
consumeriza0on
has
arrived
§ Consumer web apps proliferate

5. www.aiim.org/infochaos
Do
YOU
understand
the
business
challenge
of
the
next
10
years?
This
ebook
from
AIIM
President
John
Mancini
explains.

6. #AIIM14
IP Traffic (PB) (1)
5
§ Voice
-­‐
Brown
§ Online
gaming
§ Web
and
other
data
§ Data
§ File
sharing
§ Video
IP Traffic (PB) (1)
Sources:
(1)
Cisco
Visual
Networking
Index,
2011
(2)
Forrester,
Credit
Suisse
2012
(3)
IDC
2012
Mobile
device
and
tablet
penetra0on
(1)
Enterprise
Storage
Growth
(2)
Data
Traffic
Growth
(1)
Business
File
Sharing
Data
Growth
(
1)

7. #AIIM14
However,
people
are
was0ng
0me
ReformaZng
from
mul0ple
applica0ons
and
documents
Publishing
docs
with
mul0ple
applica0ons
Moving
docs
from
one
format
to
another
Acquiring
archive
docs
manually
Version
control
Search
but
not
finding
Recrea0ng
content
Source Information worker survey Forrester Inc.all rights reserved 2009 Q3
$5,710
$5,251
$4,501
$4,201
$3,600
$3,450
$3,300
ROI
figures
range
from
38%
to
over
600%,
depending
on
whether
the
new
informa0on
or
ECM
system
and
or
collabora0on
is
an
incremental
improvement
over
an
exis0ng
one
or
is
an
en0rely
new
system
replacing
previously
manual
processes.

8. #AIIM14
What’s
the
catch?
§ The
volume
and
velocity
of
data
is
increasing
§ Organiza0ons
want
to
leverage
legacy
investments
§ There
are
a
prolifera0on
devices
used
§ Users
demand
simplicity
§ Everyone’s
interested
in
improving
produc0vity!

9. #AIIM14
ECHR’s
Challenge
§ Jurisprudence
§ Visitors
§ Performance
load
and
metrics
So
how
to
manage
such
a
large
amount
of
informa0on
and
allow
for
the
smooth
retrieval
of
documents?

10. #AIIM14
www.echr.coe
.int
Challenge
con0nued…
§ Impact
of
the
Court’s
case-­‐law
§ ECHR
is
required
to
make
judgements
public
and
accessible
to
interested
par0es
§ Public
obliga0on

11. #AIIM14
Ref: 3847098
The
3
Pillars
of
the
ECHR
IT
System

12. #AIIM14
Ini0al
list
of
candidates
Autonomy
Exalead
Google
Lucene Solr
Microsoft
PolySpot
Recommind
Sinequa
Thunderstone
Vivisimo

13. #AIIM14
Ini0al
list
of
candidates
Autonomy
Exalead
Google
Lucene Solr
Microsoft
PolySpot
Recommind
Sinequa
Thunderstone
Vivisimo

14. #AIIM14
Proof
Of
Concept
Study
Autonomy
Exalead
Microsoft FAST
PolySpot
Sinequa
Recommind
Vivisimo
Copy of HUDOC
Database
Copy of 70 000
HUDOC Documents
Exalead
Vivisimo
MS FAST
PolySpot
Recommind
Sinequa

15. #AIIM14
Candidate
Evalua0on
§ Proof of Concept Systems Tested
§ Each Company Sent 106 Questions

16. #AIIM14
Company Info
Estimated Number Customers 20,000+ 250+ Several Thousand 75+ 100+
Number of Developers 1000+ (R&D) 52 Several Hundred 15-20 42
Example Internet Sites
recherche2.assemblee-
nationale.fr,
bbc.co.uk
skyrock.com,
rightmove.co.uk
factiva.com,
Scirus.com
frost.com,
localtis.info
stapleslink.com,
handlesblatt.com
General Features
100% Unicode Compliant Yes Yes Yes Yes Yes
All European Languages Supported Yes Yes Yes Yes Yes
Cross-Browser Compatability Yes
Opera & Chrome not
Officially Supported Yes Yes
IE6, FireFox, Safari,
Opera & Chrome not
Officially Supported
APIs Supported REST, Java, .NET & PHP .NET, Java, PHP & Python .NET & FOM
Java, XML-Over-HTTP
& REST - no .NET
Java & .NET
(.NET may not support all
SDKs)
All APIs Included by Default Yes Yes Yes Yes No: .NET = 1950 €
Sort by Arbitrary Metadata Yes Yes Yes Yes Yes
Print Result List & All Metadata Yes
Only Through API -
1 Day Dev for GUI Yes 1-2 Days Customization Required Yes
OWL & OWL 2 Ontologies Import
Yes - via Autonomy
Collaborative Classifier Yes - via Script No - Requires Development Yes Yes - Via GUI & Script
OWL Format Changed During Import Yes Yes NA Yes Yes - To OWL-Lite
OWL Export Option
Possible via XSLT Scripting but
not Included OOTB No - Export to XML Only NA Yes Yes
Result List Export Yes - in XML, Excel & PDF No - Only through API No Yes - XML, CSV, PDF & ZIP
No - Only via Reports (i.e.
Admin only)
Exact Document Count Yes Yes Yes Yes Yes
Architectural Features
Failover Support for Search,
Index & Display Roles Yes
3rd Party Software or
Hardware Solution Required Yes Yes Yes
Failover Transparent for User Yes Yes Yes Yes No
Load Balancing Support for Search,
Index & Display Roles Yes
3rd Party Software or
Hardware Solution Required
3rd Party Software or
Hardware Solution Required
3rd Party Software or
Hardware Solution Required
3rd Party Software or
Hardware Solution
Required
FOLB Handled Entirely by Application Yes
No - 3rd Party Software or
Hardware Solution Required
No - FO integrated but LB
requires HW or SW solution
No - FO integrated but LB
requires HW or SW solution
No - FO integrated but LB
requires HW or SW
solution
Hardware Load Balanced
Recommended Yes - for Best Performance Yes - for Best Performance Yes - for Best Performance
Only if very heavy load (over
100 000 requests per hour)
Yes - for Best
Performance

17. #AIIM14
Project
Milestone
§ 7th July – Tenders Board Approval
§ Approval to develop with SkyDox for 5 years
§ Framework agreement
§ 25th-29th July – SkyDox Onsite
§ Specification Review, Planning, WireFrames
§ Architectural platform agreed
§ Development architecture agreed – August
2011
§ Solution went live 25 June (9 months total)
§ Cost – 350,000

18. #AIIM14

19. #AIIM14
Gone
from
this:

20. #AIIM14
Gone
from
this:

21. #AIIM14
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