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TABLE OF CONTENTS
1.     Medical Tourism in India – An Overview
2.     Medical Tourism Value Chain in India
3.     Total Foreign Patients Treated and Foreign Patients Revenue in India, 2005-2010
4.     Number of Medical Tourists Arrivals and Medical Tourist Receipts in India, 2005-2010
5.     Medical Tourism Treatment Cost Comparison, 2010
6.     Medical Tourists Arrivals by Nationality, 2009
7.     Market Share of Major Indian Hospitals by Number of Foreign Patients Treated, 2010
8.     Company Profiles
     8.1.     Apollo Hospitals Enterprise Limited (AHEL)
              Company Overview
              Corporate Timeline
              Business Strategies
              Financial and Operational Performance
     8.2.     Fortis Healthcare
              Company Overview
              Corporate Timeline
              Business Strategies
              Financial and Operational Performance
     8.3.     Max Healthcare (MHC)
              Company Overview
              Business Strategies
              Financial and Operational Performance
9.     Major Drivers and Growth Barriers
              Major Drivers
              Growth Barriers
10.         India Medical Tourism Future Outlook and Projections
     10.1.      Expected Foreign Patients and Foreign Patients Revenue, 2011-2015
     10.2.      Expected Medical Tourist Arrivals and Medical Tourist Receipts, 2011-2015

                                                                                                                 2

                                    © This is a licensed product of AM Mindpower Solutions and should not be copied
11.   Medical Tourism Industry Factors: Historical and Projections
  11.1.     Total Foreign Tourist Arrivals and Tourism Receipts in India, 2005-2015
  11.2.     Healthcare Expenditure in India, 2005-2015
12.   Appendix
  12.1.     Market Definition
  12.2.     Abbreviations
  12.3.     Research Methodology
          Data Collection Methods
          Approach
  Disclaimer




                                                                                                             3

                                © This is a licensed product of AM Mindpower Solutions and should not be copied
LIST OF FIGURES
Figure 1: Number of Total Foreign Patients in Thousands and Foreign Patients Revenue in
India in USD Million, 2005-2010
Figure 2: Number of Total Medical Tourists in Thousands and Medical Tourists Receipts in
USD Million, 2005-2010
Figure 3: Medical Tourists by Nationality in Percentage, 2009
Figure 4: Market Share of Major Hospitals on the Basis of Number of Medical Tourists
Treated, in Percentage, 2010
Figure 5: Apollo Hospitals Corporate Timeline, 1983 -2014
Figure 6: Fortis Healthcare Corporate Timeline, 2001-2010
Figure 7: Fortis Healthcare Location Wise Hospital Performance, in INR Million, FY’2010-
FY’2011
Figure 8: Fortis Healthcare Revenue Mix by Specialty in Percentage, FY’2011
Figure 9: Number of Procedure Performed by Specialty in Fortis Healthcare, FY’2010 -
FY’2011
Figure 10: Max Healthcare Average Operational Beds and Average Revenue per Bed Day in
INR, FY’2009 – FY’2011
Figure 11: Expected Foreign Patients in Thousands and Foreign Patients Revenue in India in
USD Million, 2011-2015
Figure 12: Expected Medical Tourists in Thousands and Medical Tourists Receipts in India in
USD Million, 2011-2015
Figure 13: Total Foreign Tourist Arrivals in Million and Tourism Receipts in India in USD
Billion, 2005-2015
Figure 14: Healthcare Expenditure in India, in USD Billion, 2005-2015




                                                                                                            4

                               © This is a licensed product of AM Mindpower Solutions and should not be copied
LIST OF TABLES
Table 1: Medical Treatment Cost Comparison among the US, India, Thailand, Singapore,
Malaysia, Mexico and the UK, in USD, 2010
Table 2: Medical Tourists by Nationality, 2009
Table 3: Key Performance Indicators of Major Indian Hospitals in Terms of Medical Tourists
Treated, No. of Hospitals and Beds, 2010
Table 4: Hospital Expansion Plan of Apollo Hospitals Enterprise Limited (AHEL), 2011
Table 5: Apollo Hospitals Financial Performance, in INR Million, FY’2009 – FY’2011
Table 6: Apollo Hospitals Revenue Mix by Business Segment, in INR Million, FY’2011
Table 7: Apollo Hospitals Operational Performance, FY’2011
Table 8: Apollo Hospitals Geographic Presence, FY’2011
Table 9: Hospital Expansion Plan of Fortis Healthcare, FY’2011
Table 10: Fortis Healthcare Financial Performance, in INR Million, FY’2009 – FY’2011
Table 11: Fortis Healthcare Operational Performance, FY’2009 – FY’2011
Table 12: Max Healthcare Services in Various Specialties, 2011
Table 13: Max Healthcare Financial Performance, in INR Million, FY’2009 – FY’2011
Table 14: Max Healthcare Inpatient and Outpatient Transactions and Average Revenue per
Inpatient and Outpatient in INR, FY’2009 – FY’2011
Table 15: Total Foreign Tourist Arrivals in Million and Tourism Receipts in India in USD
Billion, 2005-2015




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                               © This is a licensed product of AM Mindpower Solutions and should not be copied
MEDICAL TOURISM IN INDIA


TOTAL FOREIGN PATIENTS TREATED AND FOREIGN
PATIENTS REVENUE IN INDIA, 2005-2010


In 2010, ~ thousand foreign patients visited India. The country faces stiff competition from
Singapore and Malaysia. There are increasing number of inflow of patients from the US and
many European countries. India is also receiving reasonable amount of patients from
countries in Western Asia…

Figure: Number of Total Foreign Patients in Thousands and Foreign Patients Revenue
in India in USD Million, 2005-2010

    800.0                                                                                                    1,800.0

    700.0                                                                                                    1,600.0

    600.0                                                                                                    1,400.0
                                                                                                             1,200.0




                                                                                                                     (USD Million)
    500.0
(Thousands)




                                                                                                             1,000.0
    400.0
                                                                                                             800.0
    300.0
                                                                                                             600.0
    200.0                                                                                                    400.0
    100.0                                                                                                    200.0
              0.0                                                                                            0.0
                    2005         2006          2007            2008            2009             2010

                      Foreign Patients (Thousand)         Foreign Patients Receipts (USD Million)




NUMBER OF MEDICAL TOURISTS ARRIVALS AND MEDICAL
TOURIST RECEIPTS IN INDIA, 2005-2010


The medical tourists’ arrivals are increasing in the country at a CAGR of ~% from 2005 to
2010. The country has recorded an influx of ~ thousand medical tourists in 2005 which
inclined to ~ thousand in 2007. The country has various medical centers in different locations
such as Delhi, Mumbai, Chennai, Bangalore and others which offer high class medical
services. The country is famous for low cost medical treatment for heart, dental and cosmetic
surgery. Total medical tourist arrivals were registered at ~ thousand in 2010…


                                                                                                                           6

                                        © This is a licensed product of AM Mindpower Solutions and should not be copied
Figure: Number of Total Medical Tourists in Thousands and Medical Tourists Receipts
in USD Million, 2005-2010

              140.0                                                                                                  400.0

              120.0                                                                                                  350.0

                                                                                                                     300.0
              100.0




                                                                                                                             (USD Million)
                                                                                                                     250.0
(Thousands)




               80.0
                                                                                                                     200.0
               60.0
                                                                                                                     150.0
               40.0
                                                                                                                     100.0
               20.0                                                                                                  50.0

                0.0                                                                                                  0.0
                            2005         2006            2007            2008           2009            2010

                            Medical Tourists (Thousands)          Medical Tourists Receipts (USD Million)




MEDICAL TOURISM TREATMENT COST COMPARISON, 2010


There is huge difference in the cost of the treatment being offered in the US and in Asian
countries. For instance, Angioplasty treatment will cost USD ~ in the US while it will cost
USD ~ in India and Malaysia, USD ~ in Thailand and USD ~ in Singapore. This huge
difference in the cost is largely due to the lower labour cost in the countries in Asia region.
Even in case of medical diagnostic tests such as MRI scan, there exists a huge gap between
the cost charged in the US and in India.

Table: Medical Treatment Cost Comparison among the US, India, Thailand, Singapore,
Malaysia, Mexico and the UK, in USD, 2010

                                                                                                                       South
                      1,2
Procedure                          The US       India      Thailand       Singapore        Malaysia      Mexico        Korea

Heart bypass
(CABG)

Heart Valve
replacement

Angioplasty

Hip replacement



                                                                                                                                   7

                                                © This is a licensed product of AM Mindpower Solutions and should not be copied
Knee replacement

Gastric bypass

Hip resurfacing

Spinal fusion

Mastectomy

Rhinoplasty

Tummy Tuck

Breast reduction

Breast implants

Crown

Tooth whitening

Dental implants

Notes:

1. Costs of surgeries around the world. Costs given in USD

2. The price comparisons for surgery take into account hospital and doctor charges, but do not include the costs of flights
and hotel bills for the expected length of stay.




MARKET SHARE OF MAJOR INDIAN HOSPITALS BY NUMBER
OF FOREIGN PATIENTS TREATED, 2010
Indian medical tourism is a concentrated market with major ~ hospitals serving ~% of the
total medical tourist arrivals in India in 2010. Apollo Hospitals, the second largest hospital
network in India is the market leader in terms of serving medical tourists. The group served
about ~ medical tourists in 2010 contributing the share of ~% to the total medical tourists’
                                              arrivals in India. The company operates a
  Indian medical tourism is a concentrated    network of ~ hospitals and medical centres with
  market with major ~ hospitals serving       ~ inpatients complement beds. Max Healthcare
  ~% of the total medical tourist arrivals in
                                              is the second largest hospital group with ~%
  India in 2010
                                              market share serving around ~ medical tourists
in 2010 through ~ hospitals and medical centres and ~ complement beds.




                                                                                                                         8

                                         © This is a licensed product of AM Mindpower Solutions and should not be copied
Table: Key Performance Indicators of Major Indian Hospitals in Terms of Medical
Tourists Treated, No. of Hospitals and Beds, 2010

Hospital Chain/Group                  Medical Tourists7         Number of Hospitals                 Number of Beds

Apollo Hospitals1

Max Healthcare6

Fortis Healthcare2

Manipal Hospitals4

Care Hospitals3

Sterling Hospitals5

Others

Source: Company Reports, AM Mindpower Solutions

(1) Company MIS reports; Figures as of March 31, 2011.

(2) Fortis investor presentation as of September 2011

(3) Care Hospitals Management; Information retrieved on December 08, 2011.

(4) Manipal Hospitals website; Information retrieved on December 08, 2011.

(5) Sterling Hospitals website; Information retrieved on December 08, 2011.

(6) Max India investor presentation as of June, 2011

(7) Both Inpatients and Outpatients




INDIA MEDICAL TOURISM FUTURE OUTLOOK AND
PROJECTIONS


EXPECTED MEDICAL TOURIST ARRIVALS AND MEDICAL TOURIST
RECEIPTS, 2011-2015


India medical tourism has compelling potential with streamlined value chain and service
network of government, state tourism boards, travel agents, tour operators, hotel groups and
private sector hospitals. Indian medical tourism industry is estimated to reach to USD ~
million by 2014 and to USD ~ million by 2015 by growing at an expected CAGR of ~% from
2010 to 2015. This growth will largely be due to an increase in the inflow of medical tourists


                                                                                                                       9

                                          © This is a licensed product of AM Mindpower Solutions and should not be copied
in the country from the US, Middle East, South Asia, West Asia and Africa. It is estimated
that overall ~ thousand medical tourists will visit the country in 2011 and will grow to ~
thousand by 2013. By 2015, increased medical tourists will visit India for the complete
package of leisure, relaxation and inexpensive medical treatment…

Figure: Expected Medical Tourists in Thousands and Medical Tourists Receipts in
India in USD Million, 2011-2015

     200.0                                                                                                    700.0
     180.0
                                                                                                              600.0
     160.0
     140.0                                                                                                    500.0




                                                                                                                    (USD Million)
(Thousands)




     120.0                                                                                                    400.0
     100.0
              80.0                                                                                            300.0
              60.0                                                                                            200.0
              40.0
                                                                                                              100.0
              20.0
               0.0                                                                                            0.0
                     2011            2012               2013                2014                2015

                     Medical Tourists (Thousand)          Medical Tourists Receipts (USD Million)




DISCLAIMER


No part of this manual or any material appearing may be reproduced, stored in or
transmitted on any other Web site without written permission of AM Mindpower Solutions
and any payments of a specified fee. Requests to republish any material may be sent to us.




                                                                                                                    10

                                        © This is a licensed product of AM Mindpower Solutions and should not be copied

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India Medical Tourism Report 2005-2015

  • 1.
  • 2. TABLE OF CONTENTS 1. Medical Tourism in India – An Overview 2. Medical Tourism Value Chain in India 3. Total Foreign Patients Treated and Foreign Patients Revenue in India, 2005-2010 4. Number of Medical Tourists Arrivals and Medical Tourist Receipts in India, 2005-2010 5. Medical Tourism Treatment Cost Comparison, 2010 6. Medical Tourists Arrivals by Nationality, 2009 7. Market Share of Major Indian Hospitals by Number of Foreign Patients Treated, 2010 8. Company Profiles 8.1. Apollo Hospitals Enterprise Limited (AHEL) Company Overview Corporate Timeline Business Strategies Financial and Operational Performance 8.2. Fortis Healthcare Company Overview Corporate Timeline Business Strategies Financial and Operational Performance 8.3. Max Healthcare (MHC) Company Overview Business Strategies Financial and Operational Performance 9. Major Drivers and Growth Barriers Major Drivers Growth Barriers 10. India Medical Tourism Future Outlook and Projections 10.1. Expected Foreign Patients and Foreign Patients Revenue, 2011-2015 10.2. Expected Medical Tourist Arrivals and Medical Tourist Receipts, 2011-2015 2 © This is a licensed product of AM Mindpower Solutions and should not be copied
  • 3. 11. Medical Tourism Industry Factors: Historical and Projections 11.1. Total Foreign Tourist Arrivals and Tourism Receipts in India, 2005-2015 11.2. Healthcare Expenditure in India, 2005-2015 12. Appendix 12.1. Market Definition 12.2. Abbreviations 12.3. Research Methodology Data Collection Methods Approach Disclaimer 3 © This is a licensed product of AM Mindpower Solutions and should not be copied
  • 4. LIST OF FIGURES Figure 1: Number of Total Foreign Patients in Thousands and Foreign Patients Revenue in India in USD Million, 2005-2010 Figure 2: Number of Total Medical Tourists in Thousands and Medical Tourists Receipts in USD Million, 2005-2010 Figure 3: Medical Tourists by Nationality in Percentage, 2009 Figure 4: Market Share of Major Hospitals on the Basis of Number of Medical Tourists Treated, in Percentage, 2010 Figure 5: Apollo Hospitals Corporate Timeline, 1983 -2014 Figure 6: Fortis Healthcare Corporate Timeline, 2001-2010 Figure 7: Fortis Healthcare Location Wise Hospital Performance, in INR Million, FY’2010- FY’2011 Figure 8: Fortis Healthcare Revenue Mix by Specialty in Percentage, FY’2011 Figure 9: Number of Procedure Performed by Specialty in Fortis Healthcare, FY’2010 - FY’2011 Figure 10: Max Healthcare Average Operational Beds and Average Revenue per Bed Day in INR, FY’2009 – FY’2011 Figure 11: Expected Foreign Patients in Thousands and Foreign Patients Revenue in India in USD Million, 2011-2015 Figure 12: Expected Medical Tourists in Thousands and Medical Tourists Receipts in India in USD Million, 2011-2015 Figure 13: Total Foreign Tourist Arrivals in Million and Tourism Receipts in India in USD Billion, 2005-2015 Figure 14: Healthcare Expenditure in India, in USD Billion, 2005-2015 4 © This is a licensed product of AM Mindpower Solutions and should not be copied
  • 5. LIST OF TABLES Table 1: Medical Treatment Cost Comparison among the US, India, Thailand, Singapore, Malaysia, Mexico and the UK, in USD, 2010 Table 2: Medical Tourists by Nationality, 2009 Table 3: Key Performance Indicators of Major Indian Hospitals in Terms of Medical Tourists Treated, No. of Hospitals and Beds, 2010 Table 4: Hospital Expansion Plan of Apollo Hospitals Enterprise Limited (AHEL), 2011 Table 5: Apollo Hospitals Financial Performance, in INR Million, FY’2009 – FY’2011 Table 6: Apollo Hospitals Revenue Mix by Business Segment, in INR Million, FY’2011 Table 7: Apollo Hospitals Operational Performance, FY’2011 Table 8: Apollo Hospitals Geographic Presence, FY’2011 Table 9: Hospital Expansion Plan of Fortis Healthcare, FY’2011 Table 10: Fortis Healthcare Financial Performance, in INR Million, FY’2009 – FY’2011 Table 11: Fortis Healthcare Operational Performance, FY’2009 – FY’2011 Table 12: Max Healthcare Services in Various Specialties, 2011 Table 13: Max Healthcare Financial Performance, in INR Million, FY’2009 – FY’2011 Table 14: Max Healthcare Inpatient and Outpatient Transactions and Average Revenue per Inpatient and Outpatient in INR, FY’2009 – FY’2011 Table 15: Total Foreign Tourist Arrivals in Million and Tourism Receipts in India in USD Billion, 2005-2015 5 © This is a licensed product of AM Mindpower Solutions and should not be copied
  • 6. MEDICAL TOURISM IN INDIA TOTAL FOREIGN PATIENTS TREATED AND FOREIGN PATIENTS REVENUE IN INDIA, 2005-2010 In 2010, ~ thousand foreign patients visited India. The country faces stiff competition from Singapore and Malaysia. There are increasing number of inflow of patients from the US and many European countries. India is also receiving reasonable amount of patients from countries in Western Asia… Figure: Number of Total Foreign Patients in Thousands and Foreign Patients Revenue in India in USD Million, 2005-2010 800.0 1,800.0 700.0 1,600.0 600.0 1,400.0 1,200.0 (USD Million) 500.0 (Thousands) 1,000.0 400.0 800.0 300.0 600.0 200.0 400.0 100.0 200.0 0.0 0.0 2005 2006 2007 2008 2009 2010 Foreign Patients (Thousand) Foreign Patients Receipts (USD Million) NUMBER OF MEDICAL TOURISTS ARRIVALS AND MEDICAL TOURIST RECEIPTS IN INDIA, 2005-2010 The medical tourists’ arrivals are increasing in the country at a CAGR of ~% from 2005 to 2010. The country has recorded an influx of ~ thousand medical tourists in 2005 which inclined to ~ thousand in 2007. The country has various medical centers in different locations such as Delhi, Mumbai, Chennai, Bangalore and others which offer high class medical services. The country is famous for low cost medical treatment for heart, dental and cosmetic surgery. Total medical tourist arrivals were registered at ~ thousand in 2010… 6 © This is a licensed product of AM Mindpower Solutions and should not be copied
  • 7. Figure: Number of Total Medical Tourists in Thousands and Medical Tourists Receipts in USD Million, 2005-2010 140.0 400.0 120.0 350.0 300.0 100.0 (USD Million) 250.0 (Thousands) 80.0 200.0 60.0 150.0 40.0 100.0 20.0 50.0 0.0 0.0 2005 2006 2007 2008 2009 2010 Medical Tourists (Thousands) Medical Tourists Receipts (USD Million) MEDICAL TOURISM TREATMENT COST COMPARISON, 2010 There is huge difference in the cost of the treatment being offered in the US and in Asian countries. For instance, Angioplasty treatment will cost USD ~ in the US while it will cost USD ~ in India and Malaysia, USD ~ in Thailand and USD ~ in Singapore. This huge difference in the cost is largely due to the lower labour cost in the countries in Asia region. Even in case of medical diagnostic tests such as MRI scan, there exists a huge gap between the cost charged in the US and in India. Table: Medical Treatment Cost Comparison among the US, India, Thailand, Singapore, Malaysia, Mexico and the UK, in USD, 2010 South 1,2 Procedure The US India Thailand Singapore Malaysia Mexico Korea Heart bypass (CABG) Heart Valve replacement Angioplasty Hip replacement 7 © This is a licensed product of AM Mindpower Solutions and should not be copied
  • 8. Knee replacement Gastric bypass Hip resurfacing Spinal fusion Mastectomy Rhinoplasty Tummy Tuck Breast reduction Breast implants Crown Tooth whitening Dental implants Notes: 1. Costs of surgeries around the world. Costs given in USD 2. The price comparisons for surgery take into account hospital and doctor charges, but do not include the costs of flights and hotel bills for the expected length of stay. MARKET SHARE OF MAJOR INDIAN HOSPITALS BY NUMBER OF FOREIGN PATIENTS TREATED, 2010 Indian medical tourism is a concentrated market with major ~ hospitals serving ~% of the total medical tourist arrivals in India in 2010. Apollo Hospitals, the second largest hospital network in India is the market leader in terms of serving medical tourists. The group served about ~ medical tourists in 2010 contributing the share of ~% to the total medical tourists’ arrivals in India. The company operates a Indian medical tourism is a concentrated network of ~ hospitals and medical centres with market with major ~ hospitals serving ~ inpatients complement beds. Max Healthcare ~% of the total medical tourist arrivals in is the second largest hospital group with ~% India in 2010 market share serving around ~ medical tourists in 2010 through ~ hospitals and medical centres and ~ complement beds. 8 © This is a licensed product of AM Mindpower Solutions and should not be copied
  • 9. Table: Key Performance Indicators of Major Indian Hospitals in Terms of Medical Tourists Treated, No. of Hospitals and Beds, 2010 Hospital Chain/Group Medical Tourists7 Number of Hospitals Number of Beds Apollo Hospitals1 Max Healthcare6 Fortis Healthcare2 Manipal Hospitals4 Care Hospitals3 Sterling Hospitals5 Others Source: Company Reports, AM Mindpower Solutions (1) Company MIS reports; Figures as of March 31, 2011. (2) Fortis investor presentation as of September 2011 (3) Care Hospitals Management; Information retrieved on December 08, 2011. (4) Manipal Hospitals website; Information retrieved on December 08, 2011. (5) Sterling Hospitals website; Information retrieved on December 08, 2011. (6) Max India investor presentation as of June, 2011 (7) Both Inpatients and Outpatients INDIA MEDICAL TOURISM FUTURE OUTLOOK AND PROJECTIONS EXPECTED MEDICAL TOURIST ARRIVALS AND MEDICAL TOURIST RECEIPTS, 2011-2015 India medical tourism has compelling potential with streamlined value chain and service network of government, state tourism boards, travel agents, tour operators, hotel groups and private sector hospitals. Indian medical tourism industry is estimated to reach to USD ~ million by 2014 and to USD ~ million by 2015 by growing at an expected CAGR of ~% from 2010 to 2015. This growth will largely be due to an increase in the inflow of medical tourists 9 © This is a licensed product of AM Mindpower Solutions and should not be copied
  • 10. in the country from the US, Middle East, South Asia, West Asia and Africa. It is estimated that overall ~ thousand medical tourists will visit the country in 2011 and will grow to ~ thousand by 2013. By 2015, increased medical tourists will visit India for the complete package of leisure, relaxation and inexpensive medical treatment… Figure: Expected Medical Tourists in Thousands and Medical Tourists Receipts in India in USD Million, 2011-2015 200.0 700.0 180.0 600.0 160.0 140.0 500.0 (USD Million) (Thousands) 120.0 400.0 100.0 80.0 300.0 60.0 200.0 40.0 100.0 20.0 0.0 0.0 2011 2012 2013 2014 2015 Medical Tourists (Thousand) Medical Tourists Receipts (USD Million) DISCLAIMER No part of this manual or any material appearing may be reproduced, stored in or transmitted on any other Web site without written permission of AM Mindpower Solutions and any payments of a specified fee. Requests to republish any material may be sent to us. 10 © This is a licensed product of AM Mindpower Solutions and should not be copied