1. Anita Tersigni
1-20 Taylor Ave, St. Catharines, Ontario L2R 6H2 | C: 289-213-7281 | an.tersigni@hotmail.com
Summary
Dynamic and highly qualified Senior Collections Officer with extensive knowledge of account resolution and proper
collections practises. Experienced, with over 20 years in the industry working everything from banks to retail to
commercial paper.
Accomplishments
PromotedtoSeniorCollectionsOfficerafterfirstyearof employment in the industry. Received awards and recognition
with each previous employer for maintaining and exceeding both company, and personal goals.
Experience
Senior Collections Officer Apr 2010 to Feb 2015
Credit Bureau of Canada Collections – St. Catharines, Ontario
One of the top collectorsinthe companyforentire tenure. Continually surpassed all company and client expectations.
Senior Collections Officer Mar 2009 to Apr 2010
Canadian Tire Financial Services – St. Catharines, Ontario
Kept portfolio in first place, achieving both monthly and yearly goals.
Senior Collections Officer Jan 2005 to Feb 2008
Nor Don Collection Network Inc. – Scarborough, Ontario
Continually met and excelled past goals allowing the portfolio to succeed and grow.
Manager/Senior Collections Officer Oct 1997 to Jan 2005
Collect Com Credit Inc. – Scarborough, Ontario
Directed strategic initiatives to achieve company and client targets. Served as a mentor to junior team members.
Tracer/Collections Officer Jan 1995 to Oct 1997
Allied International Credit – Markham, Ontario
Gained vast knowledge of the collections industry and learned best practises.
Education
Collector Licensing
Completed all testing and training to become a licensed collector in all Canadian provinces. Updated and maintained
yearly.
High school Diploma Graduated 1986
Sacred Heart Public School - Newmarket, Ontario Canada
Professional References
Available upon request.