apidays LIVE Helsinki & North 2022_APIs - Transforming & Advancing Material Flow business

| © 2022 Konecranes. All rights reserved.
PUBLIC
APIs- Transforming &
Advancing Material
Flow business
Raheel Farhat
Digital Experience Platform , Lead
Konecranes

PUBLIC
Konecranes in numbers in 2020
2
ACTIVE IN
50
COUNTRIES
MORE THAN
15,000
REMOTE CONNECTIONS
16,900
EMPLOYEES
EQUIPMENT IS
65%
OF TOTAL SALES
€3.2
BILLION IN SALES
600,000
ASSETS UNDER SERVICE
AGREEMENT
SERVICE IS
35%
OF TOTAL SALES
GROUP OPERATING MARGIN
8.2%
OF NET SALES
17/03/2022 © 2022 Konecranes. All rights reserved.

PUBLIC 17/03/2022 © 2022 Konecranes. All rights reserved.
We serve Customers in various industries
3
SHIPYARDS
POWER
CONTAINER
HANDLING
PETROLEUM
AND GAS
MINING
GENERAL
MANUFACTURING
AUTOMOTIVE
PAPER
AND FOREST
WASTE TO ENERGY
AND BIOMASS
METALS
PRODUCTION

PUBLIC
Industrial Offering
4
WORKSTATION
LIFTING SYSTEMS
INDUSTRIAL CRANES –
CONFIGURED-TO-
ORDER CRANES (CTO)
NUCLEAR
CRANES
PROCESS
CRANES
MODULAR
CRANES
UNIVERSAL
CRANES
ENGINEERED-TO-
ORDER CRANES
(ETO)
PARTS DIGITAL SERVICE
PORTFOLIO
MODERNIZATIONS
COMPONENTS AGILON
WAREHOUSE
AUTOMATION

PUBLIC
Port Solutions
5
FORKLIFT
TRUCKS
REACH
STACKERS
STRADDLE
CARRIERS
BOXPORTER
RMG
SHIPYARD
CRANES
MOBILE
HARBOR
CRANES
SHIP-TO-SHORE
(STS) CRANES
AUTOMATED
STACKING CRANE
(ASC) SYSTEMS
AUTOMATED
HORIZONTAL
TRANSPORT
YARD
CRANES

PUBLIC
What Happens Around Us?
17/03/2022
6
© 2022 Konecranes. All rights reserved.

PUBLIC © 2022 Konecranes. All rights reserved.
Today’s technological breakthroughs are done in applying
advanced digital technology in advanced industrial context
17/03/2022
7

…and emerging technologies will accelerate the change
even more
Already widely utilized
Over the horizon (3+ years)
Next frontier
(within three years)
Big data and analytics
IoT/Edge devices
Cloud
computing
Autonomous transportation
Nanotechnology
True artificial Intelligence
Augmented & Virtual reality
Blockchain
Advanced robotics
3D Printing
Machine learning
API
(Application
Programming
Interface)
5G and advanced
mobile networks
17/03/2022
8

PUBLIC
Konecranes been leveraging Digitalization & the
Industrial Internet of Things Technology for more
than a decade
10

Incorporating changing and ever emerging
technologies to our offering, both in equipment…
12
• Controlled by electronic drives and
hardwired limit switches adding safety
and usability
• Electronics assisting user
EQUIPMENT IS SMOOTH
• Device is controlled by PLCs with
multiple sensors adding automated
features and machine to machine
connections
• Smart cranes assisting user
• Automated lifting solutions
EQUIPMENT IS SMART
• Mechanical construction
• Strong enough to lift and hold heavy
loads
• Independent crane and its user
EQUIPMENT IS ROBUST
• Device is part of a network of
machines that are working as one
smart system
• Capable of processing data from
different parts of the material flow
(and equipment in it)
• Material flow solutions
EQUIPMENT IS PART OF A
MATERIAL FLOW
17/03/2022
12

…and in the way we provide service to our
customers.
13
17/03/2022
13
Paper reports
in days
Prescribed actions
before you know that
you need them
REACTIVE
On-call service
and repairs
Compliance inspections
Spare parts
PRESCRIPTIVE
People expertise enhanced
by artificial intelligence
and machine learning.
YESTERDAY
PREVENTIVE
Preventive maintenance
inspections
Routine maintenance
Consultation services
Planned repairs
Oil analysis
PREDICTIVE
Condition monitoring
Condition-based recommendations
Historical and
operational analytics
Wearing parts replacement
TODAY
TOMORROW
Online reports and data in minutes

Lifecycle Care is our comprehensive and systematic
approach to managing customer assets; connecting
data, machines and people to deliver a digitally-
enabled customer experience in real time.
Konecranes Service 14
Lifecycle Care
Improving safety and
productivity in Real Time
CONNECT
Inspectors and technicians input
inspection and maintenance findings
when on site. TRUCONNECT remote
monitoring continuously gathers
condition, usage and operating data
and issues safety alerts.
GET INSIGHTS
Comprehensive usage data,
maintenance information, asset details
and service history are available in
near real time on our customer portal,
yourKONECRANES.com. Actionable
insights can be drawn by observing
anomalies, patterns and trends for a
single asset or entire fleet
OPTIMIZE
Sharing our broad knowledge and
experience, we provide
recommendations, and discuss how
each action can optimize operations
and maintenance.

Digital Solutions & Services 15
Our customers expect transparency and speed. We do
this through our digital ecosystem including
yourKONECRANES.com customer portal, ecommerce
site Konecranes STORE, global enterprise platforms
and a growing number of productivity-enhancing apps.
Weighting solution

PUBLIC
Ambitious growth appetite of Business and Rapidly
changing environment and customer needs urge for
further transformation in two main areas …
16

PUBLIC
Machine Data
Platform
Digital Experience Platform
Experience Layer
Process Layer
Core Systems
Layer
Crane Data
Lake
Edge Solutions
Digital
Content
Delivery
IT
Systems
Image source: freepik
We created a Digital experience platform that
integrated set of core technologies that support
the composition, management, delivery and
optimization of contextualized digital experiences
The Way we serve our Business
through technology and enable them
to timely respond to the customer
needs
17

18
Transforming the
way, we serve our
customers by
understanding and
integrating around
their “Jobs-To-Be-
Done”

Software-enabled
features to cranes to
increase efficiency and
safety
Digital tools for
crane operators to
increase usability
and safety
Extended and improved
eCommerce
APIs to provide access
to asset data and other
relevant information
Digital technician tools
to be used on-site
powered by AI based
troubleshooting, photo
id. and AR/VR
Material flow
simulation and
optimization
17/03/2022
19

20
March 17, 2022
20
Predictive maintenance and
advanced KC technician
tools to improve efficiency
Real-time collaboration
on ship arrival and
stowage plan
Autonomous &
remotely operated
vessels
Optimized operations
Information exchange to
optimize flows
Digital documentation &
payments
Digital tools to support crane
operator and in-house
maintenance crew
Intelligent human-machine
interaction improves
collaboration and safety
Ground traffic
turnaround times
minimized
Automated
container
handling
Automated
inspections
Low emission port

TOP INSIGHTS 21
INSIGHT 3
Portal should provide insights that are
actionable
INSIGHT 4
Customers don’t have time, resources or
expertise to interpret the data
INSIGHT 5
Raw Data cannot be kept locked behind
portal
INSIGHT 2
Portals are still relevant but can no longer
be the only solution
INSIGHT 1
Bigger more mature customers have taken
upon themselves to integrate forward and
are now demanding APIs to fulfill their
needs

22
Open interfaces to
external third-party
information and
operational ecosystem
Customer’s
systems (ERP
etc.)
Device operations
integrating to
different operation
execution systems
Customer Portal complemented by data solutions that are easily
integrated to the customers business environment
• Device is part of a network of
machines that are working as one
smart system
• Capable of processing data from
different parts of the material flow
(and equipment in it)
• Material flow solutions
EQUIPMENT IS PART OF A
MATERIAL FLOW

PUBLIC
• Technical challenges:
• APIs have been built for internal purposes how to securely
expose them to outside world
• How should APIs be designed, serving customers today and
changing them tomorrow – how will that work
• How can we ensure a smooth developer experience when
serving APIs externally
• More and more Edge APIs are needed but how to carryout
monetization and secure the data exchanges
• Business challenges:
• How do we monetize these APIs
• Serving customer with Data through APIs means we lose control
of data and hence the competitive edge that we have from
data driven services we provide
• What will be the role of Customer Portals if data will be
available for customers to potentially create their own portals
• We know how to sell machines but how we sell APIs- Selling
digital solutions was already a challenge
A Great deal of challenges lie ahead of the journey
but will surely advance the material flow business
23

PUBLIC
THANK YOU FOR LISTENING
QUESTIONS ?
Raheel Farhat
Raheel.farhat@konecranes.com
https://www.linkedin.com/in/raheelfarhat/
24

apidays LIVE Helsinki & North 2022_APIs - Transforming & Advancing Material Flow business

Recommandé

Recommandé

Contenu connexe

Tendances

Tendances (20)

Similaire à apidays LIVE Helsinki & North 2022_APIs - Transforming & Advancing Material Flow business

Similaire à apidays LIVE Helsinki & North 2022_APIs - Transforming & Advancing Material Flow business (20)

Plus de apidays

Plus de apidays (20)

Dernier

Dernier (20)

apidays LIVE Helsinki & North 2022_APIs - Transforming & Advancing Material Flow business