apidays LIVE Paris - Responding to the New Normal with APIs for Business, People and Society December 8, 9 & 10, 2020 The Innovation Delusion Andrew Russell, Co-Director of TheMaintainers.org

2. Andrew L. Russell
Dean,CollegeofArts& Sciences
SUNY Polytechnic Institute
andy@themaintainers.org
@RussellProf
https://themaintainers.org/book
Thankyou Mehdi
Thankyou APIDays
ThankyouMaintainers

6. Outline
1. The Puzzle of Innovation-Speak
2. The InnovationDelusionSuffocatesMaintenanceand Maintainers
3. Adopting a MaintenanceMindset

7. Innovation vs.
Innovation-Speak

8. Actual Innovation
Innovationcantakemanyforms:
+newproduct/service
+newmethodofproduction
+newsourceofsupply
+newmarket or application
+newmethodoforganization
Innovation>Invention
Adriverofchange;oftenforthebetter
JosephA.Schumpeter

9. Innovation-Speak
+ A sales pitch of buzzwords and gibberish
+ Oftencast in thelanguageof fear

11. The Innovation Delusion:
the mistaken notion that innovation cures all
problems

12. The Innovation Delusion
Suffocates Maintenance and
Maintainers

13. Maintenance

14. Short-term thinking
+ Evolutionaryroots
+ Contemporary incentives
+ Three scales:
Societies;Organizations;Individuals

15. We’re in a bind
+ Business & Culture:
incentives toinnovate & disrupt
+ Experience& Aspiration:
incentivesto maintain& care

16. A Recipe for Disaster:
Lack of Recognition of Maintenance &
Maintainers

19. 2016
2018

20. “Innovation Campuses”

21. Nathan Ensmenger, “When Good Software Goes Bad,” Maintainers Conference, April
2016

22. Short-Termism and Individuals

23. Morehouse= more to maintain

25. A Recipe for Disaster:
Lack of Recognition of Maintenance &
Maintainers

27. Adopting a Maintenance
Mindset

28. The Maintenance Mindset
1. MaintenanceSustainsSuccess
2. Maintenance Depends on Culture & Management
3. MaintenanceRequires ConstantCare

29. 1. Maintenance Sustains Success
+ An ounce of prevention…
+ Return oninvestment:$5,000 maintenance contractvs. $350,000
replacement cost
+ HighReliabilityOrganizations

30. 2. Maintenance Depends on Culture and
Management
+ “The softstuff is the hard stuff”
+ ”Sustainabilityandmaintenance:in our minds, they’re the same
word"

31. 3. Maintenance Requires Constant Care

32. Fix it First

34. Hail—and Compensate —the Maintainers

36. Repair & Sustain

37. APIs
Maintenance & Care

38. Building the Movement
for Maintenance Thinking
& Action
www.themaintainers.org
andy@themaintainers.org

39. Thank you Mehdi
Thank you APIDays
Thank you Maintainers