1. MECHATRONICS ENGINEERING INNOVATION INFORMATION TECHNOLOGY
INTELLIGENCE SYSTEMS CONTROLS MECHATRONICS ENGINEERING
INNOVATION INFORMATION TECHNOLOGY INTELLIGENCE SYSTEMS
CONTROLS MECHATRONICS ENGINEERING INNOVATION INFORMATION
TECHNOLOGY INTELLIGENCE SYSTEMS CONTROLS MECHATRONICS
ENGINEERING INNOVATION INFORMATION TECHNOLOGY INTELLIGENCE
SYSTEMS CONTROLS MECHATRONICS ENGINEERING INNOVATION
INFORMATION TECHNOLOGY INTELLIGENCE SYSTEMS CONTROLS
MECHATRONICS ENGINEERING INNOVATION INFORMATION TECHNOLOGY
INTELLIGENCE SYSTEMS CONTROLS MECHATRONICS ENGINEERING
INNOVATION INFORMATION TECHNOLOGY INTELLIGENCE SYSTEMS
CONTROLS MECHATRONICS ENGINEERING INNOVATION INFORMATION
TECHNOLOGY INTELLIGENCE SYSTEMS CONTROLS MECHATRONICS
ENGINEERING INNOVATION INFORMATION TECHNOLOGY INTELLIGENCE
SYSTEMS CONTROLS MECHATRONICS ENGINEERING INNOVATION
INFORMATION TECHNOLOGY INTELLIGENCE SYSTEMS CONTROLS
MECHATRONICS ENGINEERING INNOVATION INFORMATION TECHNOLOGY
INTELLIGENCE SYSTEMS CONTROLS MECHATRONICS ENGINEERING
INNOVATION INFORMATION TECHNOLOGY INTELLIGENCE SYSTEMS
CONTROLS MECHATRONICS ENGINEERING INNOVATION INFORMATION
TECHNOLOGY INTELLIGENCE SYSTEMS CONTROLS MECHATRONICS
ENGINEERING INNOVATION INFORMATION TECHNOLOGY INTELLIGENCE
SYSTEMS CONTROLS MECHATRONICS ENGINEERING INNOVATION
INFORMATION TECHNOLOGY INTELLIGENCE SYSTEMS CONTROLS
MECHATRONICS ENGINEERING INNOVATION INFORMATION TECHNOLOGY
INTELLIGENCE SYSTEMS CONTROLS MECHATRONICS ENGINEERING
INNOVATION INFORMATION TECHNOLOGY INTELLIGENCE SYSTEMS
CONTROLS MECHATRONICS ENGINEERING INNOVATION INFORMATION
TECHNOLOGY INTELLIGENCE SYSTEMS CONTROLS MECHATRONICS
ENGINEERING INNOVATION INFORMATION TECHNOLOGY INTELLIGENCE
SYSTEMS CONTROLS MECHATRONICS ENGINEERING INNOVATION
INFORMATION TECHNOLOGY INTELLIGENCE SYSTEMS CONTROLS
MECHATRONICS ENGINEERING INNOVATION INFORMATION TECHNOLOGY
INTELLIGENCE SYSTEMS CONTROLS MECHATRONICS ENGINEERING

2. THE HI-TECH GROUP
PRODUCT DESIGN &
ENGINEERING SERVICES
• 2 Wheeler Transmission
• Car Transmission
• Commercial Vehicle Transmission
• Engine Timing Gears
• Power Take Off Components
• Precision Forging & Precision
Machining Components
• Automated Guided Vehicle
• Lean Manufacturing Solutions |
Lean Warehousing Solutions |
Mobile Assenbly Stations
• Mobile Case Flow System
• Defence Robotics | Surveillance
Robots | Unmanned Vehicles
• Novus Aware | Novus Drive |
Novus
INDUSTRIAL DESIGN
• Concept Design and Development
• Ergonomic Design
• Styling
• Digital Mockup
ENGINEERING ANALYSIS &
SIMULATION
• Design Optimization: Structural / Non Linear /Linear
/ Flow / Fatigue / Kinematics and Thermal / CFD /
Dynamics Simulation.
PRODUCT DESIGN
& ENGINEERING
• Design Data Migration
• Design Validation/Support Tolerance Analysis
• Value Engineering
• Reverse Engineering
• FMEA/DFMEA/DFX
REVERSE
ENGINEERING
• Tear-down Analysis
• Physical & Material Characterization
• CAD modeling of the parts and assemblies
• Creation of preliminary drawings and assembly
layout drawings
• Tolerance allocation & tolerance analysis
• Baseline costing of the product and identifying
key cost contributors
• Product Design & Engineering Services
• Industrial Design
• Product Design & Engineering
• Engineering Analysis & Simulation
• Reverse Engineering
• Manufacturing Services
• Product Design & Development
• Concept Design to Prototyping
• Tooling & Equipment Design
• Jigs & Fictures
• Software Services
• Dealer information System
• e-Catalog®
• Aftermarket Information Management Solution
• SPAS
The Hi-Tech Gears The Hi-Tech Robotics The Hi-Tech eSoft
Successfully designed & developed
Ergonomic Rig for major Tractor
manufacturers
Interior Aesthetics Improvement
and Prototyping of 3T-AC Rail
Coach.
$100 Million Group | 1800+ Employees | 3 Decades of experience

3. PRODUCT DESIGN &
DEVELOPMENT
• Concept Design and Feasibility
• Detailing and GD&T
• Tolerance Optimization
TECHNICAL
PUBLICATIONS
MANUFACTURING
SERVICES
OPERATOR’S MANUAL &
SERVICE MANUAL CREATION
• Technical content, Service Procedures, Installation Guides
& Troubleshooting charts
• Line art creation from 3D Cad files / HD photographs
• Multi lingual Content
Translation
• Online / Web based
Technical Publication
Services
• Output Delivery by HD
pdfs, DVD, Pen drives etc.
PARTS CATALOG CREATION
• Service Bill of Material Creation
• Assembly Exploded View Creation as per Artwork
standards from CAD files or photographs
• Aftermarket Kit Parts list creation
• FRT manual creation
TOOLING &
EQUIPMENT DESIGN
• Custom machine design services/mechanical design
• Mechanism design / Tool Design
• Assembly tool design including automated assembly tools
• Inspection Tool Design
• Assembly and Testing
INTERACTIVE ELECTRONIC
TECHNICAL MANUAL (IETM) /
EMANUAL
• Create Topic wise Service Animations from CAD Neutral files
• Layout design for Online Service & Repair Manual
• Multi lingual voice over linking with Animations
• Admin module
development to upload
/ modify existing
content easily
CRITICAL
SERVICE
PROCESS
ANIMATIONS
FOR AFTER MARKET
• Critical Service processes can be converted into 3D
Animations
• Disassembly / Inspection / Assembly / Use of Special tools
/ Safety Instructions / Technical specifications / Tightening
torque values all can be covered in 3D Animations.
CONCEPT DESIGN TO
PROTOTYPING
• Technical Innovation
• Detail Design
• Analysis
• Prototype Fabrication
• Assembly and Testing
Jigs & Fixtures
• Location Jigs
• Assembly Jigs
• Weld Fixtures
• Inspection Tool Design
• Automated Weld Fixtures
USER
CENTERED
DSESIGN
OUR PROCESS
Research
Ideation
Technical
Development
Prototyping & Validation
Implementation
USER
CENTERED
DSESIGN
OUR PROCESS
Research
Ideation
Technical
Development
Prototyping & Validation
Implementation
Prototyping of Orthopedic
Equipment's
Hitech’s low cost 150+ contractual
manufacturing facilities providing
unparalleled manufacturing capabilities.
 SHOULD COST
ESTIMATION
SERVICES

4. DEALER
INFORMATION
SYSTEM
AFTER SALES SERVICE
CONTRIBUTION TO PROFITS
HIGHER THAN TO REVENUE
HELPING ORGANISATION MOVE
FROM REACTIVE TO PRODICTIVE
SYSTEMS
DIS: OUR UNIQUE APPROACH TO
DEALER ENABLEMENT SYSTEMS
BEYOND DEALER MANAGEMENT
After Sales and Service plays the most vital role in a Product’s entire
Lifecycle. After Sales business processes Create USP’s Ensuring Product
Sale, Ensures Customer Delight leading to repeat Customers and Feeds New
Product Development with Field Feedback Data. All this while Maintaining
a Sustained multiyear Revenue Stream with Higher Margins and Enhanced
Bottom-line. Our Integrated “Dealer Information System” ensures that
the After Sales and Service Processes, Product Information and Technical
Information are managed with Maximum Efficiency. A truly Optimized
Customer Service Business System to assist Spares & Service Professionals,
Product Managers, Research and Development Professionals, & Technical
Documentation Professionals.
• Improved Customer Responsiveness and Customer Satisfaction
• Proactive Dealership engagements
• Enhanced Dealer Technical Knowhow
Information infused: Wherever it is felt that information is required by
any user of the DIS to make a decision, it is made available
Integrated: Integration not only within the DIS but beyond it, with the
ERP, CRM, PLM or Legacy systems
Modular: The Hi-Tech’s DIS is broken into smaller modules, such that the
functionalities can be implemented in a phase-wise manner as per the
organisation needs
Accommodative: The robust modularity in its design, makes it
accommodative to existing systems, such that if the client organisation has
a system they prefer to keep, it will be integrated rather than being
replaced
Predictive: Most of the repeated decisions taken on fixed inputs are
taught to the system
SHAREOFREVENUE
Business Unit
74%
Service
26%
SHAREOFPROFIT
Business Unit
54%
Service
46%
FIELD SERVICE
MANAGEME NT
DEALER INFORMATION SYSTEM
PRODICTIVE &
INTEGRATED
AFTER SALES
SYSTEM
SPARE PARTS
MANAGEME NT
TECHNI CAL
INFORMATION
MANAGEME NT
SOME KEY
BENEFITS
REALIZED BY
OUR CUSTOMER
HAVE BEEN
• Increased SME productivity
• Overall Customer Engagement
• Field Data capture and accelerated Product Improvement processes
• Advance Inventory Management
• Improved Sales Forecasting
• Effective Supply Chain Management
• Enhance dealer satisfaction levels by providing them a convenient
self service portal
• Enhancing dealer operational efficiency by providing them systems
to streamline and automate their
• business processes.

5. eCATALOG©
:
AN INTEGRATED
SPARE PARTS
SYSTEM
AFTERMARKET INFORMATION
MANAGEMENT SOLUTION
The Spare Part Industry is as old as the Vehicle industry itself. The Spare
Parts or Replacement Part business is the major revenue generator in the
A er-Sales Industry. In Spare Part Business the bo om line is to make the
required Spare Part available in the most efficient manner. All process and
systems should work toward this one goal.
What started as a support for the Maintenance and Repair of the ‘Products
in field’ has now become a welcome business proposi on. This business
proposi on can be easily felt by the fact that most of the organisa ons
have separate Spare Parts revenue target.
An aftermarket service support system for to manage
pre-delivery inspection processes & reports, to product
commissioning, handover, warranty (standard and extended),
issue & complaint management solution.
Service
26%
Some of the major challenges faced by the Spare Parts business are
» Revenues lost due to Sales Return
» Delay in order Processing
» Sale s Forecasting
» Change management
Suppor ng this business is the eco-system of various func ons within the
organisa on and a supply-chain outside it. The Processes and Systems
between the Suppliers who manufacture the spare parts to the Dealer who
sells it are crucial to make sure the Right Part gets to the Right Place at the
Right Time.
Like New Holland many of our customers are reaping the benefits of Hi-Tech’s
eCatalog©
and innova ve modules and services.
“Our associa on with eCatalog©
has added immense value in developing an effec ve
system for managing parts distribu on and service to our customers”
– Mr. Avinash Arora, CIO -N ew Holland.
HI-TECH'S eCATALOG©
provides solutions to these and
several other operational and strategist challenges of Spare Parts business.
Created with a vision to enable Enterprise wide utilisation of engineering
data for instant and effective interaction between the organisation’s entire
value chain., it amalgamates engineering CAD data with Internet Technologies
and databases. The entire eCatalog knowledge matrix is dynamically linked
to the corresponding BOM information, which in turn leads to a integrated
environment which updates engineering changes as soon as they are
applicable. Beyond the basic Catalog Hi-Tech also offers optional integrated
modules for ordering dealer inventory management.
REVENUE SHARE OF PROFIT
GETTING THE RIGHT SPARE PART
AT THE RIGHT TIME.
SPAS
CUSTOMER SUCCESS STORIES:
“We were losing more than 30 lakhs
annually due to Sales Returns due to Part
Iden fica on error” –
A leading Tractor OEM in India
Source: Deloitte research,based on the global service and parts
management benchmark survey
Business
Unit
74%
Business
Unit
54%
Service
46%
AFTER SALE SERVICE CONTRIBUTION
TO PROFITHIGHER THAN TO REVENUE

6. Corporate Office: A-18, Infocity I, Sector-34, Near Hero Honda Chowk, Gurgaon-122002 (Haryana), Tel : +91(124) 4715300 Fax : +91 (0124)4715390
Chennai Office: New No.12, Jambulingam Street, Opp. Canara Bank, Off Valluvar Kottam High Rd, Nungambakkam, Chennai-600 034, Tel: +91 (044) 43213344
Pune Office: 3rd Floor, Nyati Millennium, Near Dutt a Mandir Chowk, Viman Nagar, Pune - 411014, Tel: +91 (020) 66478173, Fax: +91 (020) 66478174
For more information, please feel free to contact us at marketing@hitechroboticsystemz.com