Highlights the most common Library practices for eReader lending. Also includes an overview and additional resources document; the eBook Reader Policies Spreadsheet, which contains links to policies, FAQs, user agreements, request forms, and other supporting materials; and the PLDS FY2011 eReaders and Tablets Spreadsheet, which lists the libraries that circulate this equipment in order of population (most to least).
3. eBook Reader Policies Spreadsheet
PLDSFY2011 eReaders and Tablets
Spreadsheet
Overview and Additional Resources
Document
Research Process – Click to View
4. Library websites
eReader lending policy pages
FAQ pages
Designated website pages devoted to
eReader/eBooks programs
User Agreements
Request Forms
Library Catalogs
Flyers
Webinars
Case studies
Where Did I Get My Information?
6. Most Common
Kindles
Nooks
Sony Readers
To a Lesser Extent
3M
Kobo
iPads
Recommendations – Kindle (if we could only
choose 1 right now), mix would be better, keep
an eye on 3M, and look at iPads down the road
Types of Readers
7. Most Common
18 and older (some policies allow teens to
checkout if legal guardian accepts liability)
Library card in good standing
Need photo ID and library card at checkout
Only 1 per household
Stipulation to refuse services to anyone who
abuses equipment or doesn’t follow policies
(consistently late, uses bookdrop, etc.)
Who Can Checkout
8. Many libraries have user agreements that
patrons have to sign. Not only do they
have to agree to the policies, but it also
allows staff to go over replacement costs
and other significant repercussions of
losing, damaging, not returning
equipment. (Benefits patron as well as
library).
User Agreements
9. While a few libraries have request forms, or
patrons have to request in person, most
common to put holds on device records in
Catalog.
Equipment most often available for pickup at
Front Desk/Welcome Desk/Service Desk,
sometimes Circulation Desk, or Computer
Help Desk
Pilot projects sometimes start with select
rather than all branches.
Where To Request Equipment
10. Most Common
Pre-loaded with popular or classic titles, or
themes
Most often in Catalog Bib record under Added
Author and/or Added Title, although lists
sometimes on website.
To a Lesser Extent
Blank. The libraries that offered this tended to
have the Overdrive service, and returned devices
to default settings upon check-in.
Some libraries offered a combination of pre-
loaded and patron-added content, which offers
the most flexibility to patrons.
Pre-Loaded or Patron-Added
Content
11. Checkout typically 14 or 21 days
Most don’t allow renewals.
Late fees $1-2 per day, sometimes $5
Most libraries do not allow return to
bookdrop.
Most libraries charge full replacement cost
for lost/damaged items, sometimes
including a processing fee.
Circulation Policies
12. Most Common
Device itself
Carrying case
Cover
USB Adapter
Power Cord
Instructional Guide
If pilot, sometimes a survey that has to be
filled out and returned as part of user
agreement
Accessories
13. Library Foundation
Friends Groups
Institute of Museum and Library
Services/Federal Library Services and
Technology Act (LSTA) funds
Private Donations
Partnerships with eReader vendors
Government Grants
Funding
14. iPad program (L.E. Phillips Memorial Library)
Must be willing to spend time learning to use
the device with a staff member prior to
check-out (15 minutes). (Broward County)
Nook Book Club Kids (Durham County)
Accessibility issues. Nook Simple Touch
lawsuit (Free Library of Philadelphia)
Best documentation for other libraries
(Sacramento)
Unique Cases
Notes de l'éditeur
Wanted to choose a topic I was passionate about and that had a practical application for BECPL.
Saw this article and thought I could work on some of the logistics, so that when the Library’s ready to lend out eReaders, we’ll have a starting point.
The majority of the work I did went into the policies spreadsheet. I looked at 22 libraries, and I compiled the various components of what goes into their eReader lending policies, with the goal of determining common practices. Started broadly with case studies and Internet Research, and then I thought, where is there a list of libraries by population, so I could research those libraries comparable in size and scope to BECPL – PLDS (Talk about what PLDS is, and show briefly.)
I started off doing traditional research, and ended up going right to the source.Last 3 to a lesser extent.
Kindles most popular eReaders by far in general, followed by Nooks and Sony Readers, and these are the 3 most popular offered by libraries (Nook is most often offered.)3M new, and different because content online (doesn’t require downloads). NYPL made a deal with them and Penguin for 3M Cloud Library in August. Not sure if this will include eReader lending. Kobos lesser known device.iPads – Ideal lending situation, but this is a different category because they’re not just read e-content, but also to create it. And they are more expensive ($700 versus Kindle $79), so good to start small and expand.
Although I think the best models are those that allow you to pickup and return at any Library rather than picking up at a specific location and having to return to that specific location.
A few libraries also have penalties for returning to locations other than the owning library.
Didn’t dig too deeply into financials, but if I saw who funded the programs, I took note.