SEMANCO Workshop: Analysing and Visualising energy related data in our buildings, towns, and cities. http://semanco-visualization-workshop.blogspot.com.es/ La Salle Campus Barcelona, Spain, 11-12 April 2013.

1. Mike Barker
(mbarker@cimne.upc.edu)
SEMANCO Workshop, Thematic session 3: Developing business models based on new energy services
, 12th April 2013, Barcelona
Empowering customers to save energy
by informative billing

2. Empowering
• Objective:
• “to empower consumers by involving and informing them,
helping them take measures to save energy on the basis of the
information they read on their meters or on their bills.”
• Budget:
• Coste total: ~2M€
• Suporte UE: ~1,5M€ (75%)
• Consortium:
• 12 participants from 5 EU members states (Be, Dk, Es, Fr, It).
– four utility companies (Dk, Es, Fr, It)
– in a well balanced team with R&D specialists and social
agents representing the target group.
• Time frame:
• 30 months (4/2013 – 10/2015)

3. • to implement more informative billing
services as the basis for energy
performance improvement programmes
and the development of energy services.

4. Example of comparative information
Source: OPower

5. Example of energy alarm service, available for
Internet and smart phones
Source: Energimidt

6. The EU Smart meter landscape
(Source: IEE project Smart Regions D2.1 L, 2/2011)

7. Spain Denmark Italy France
9 000 customers 170 000 customers 3 100 customers 90 000 customers
• over 270 000 consumers will be involved.
• to save up to 25% of the approximately 20% baseload
household electricity consumption not addressed by
other energy efficiency measures.

8. Experimental
group, 244890
Control Group,
27.210
153.000 Denmark
81.000 France
2.790 Italy
8.100 Spain
17.000 Denmark
9.000 France
310 Italy
900 Spain
Test
group
800
200 Denmark
200 France
200 Italy
200 Spain

9. EMPOWERING Consortium
HESPUL (FR)
Technical support
CIMNE (ES)
Analysis engine
Polito (IT)
Evaluation and
analysis
ALEC (FR)
Social support
GISCE (ES)
Metering and
billing
Sinergie (IT)
Socio-economic
study
Reggio Emilia
(IT) End user
perspective
Power-link (BE)
Communication
EnergiMidit
Denmark
EL-GAS
Spain
GEG
France
IREN
Italy

10. Project structure
WP8 IEE common dissemination
WP7 Communication
WP1 Project Management
WP6 Evaluation of results
F3.1, (M16)
F3.2, (M24)
Indicators of performance and
business models
Project advisory
board and supporters
(actors & target
groups)
Dissemination to
increase impact
Key
Work packages
Outputs
Flow of information
(Deliverables)
Non-
participant
structure
F2, (M15)
WP5 Widespread application
User response and effects on
consumption
Communication tools to
increase user response
Feedback 1,
(Month 9)
WP2 Requirements and use
case definition
WP3 Service definition
WP4 Service implementation
and test
Models and examples

11. Utilities
Want to improve
customer relations and
improve customer
energy performance.
Lack social skills and
client loyalty
Social agents / energy agencies
Want to improve social conditions
and energy efficiency and lack
direct access to the customer
Developers /analyists
Want real data in order
to test and validate their
models. They offer to
integrate utility data and
social information and
develop tools for
empowerment.
Synergies and needs of
ParticipantsConsumption data
Personalised information

12. Mike Barker
International project development
CIMNE BEEGROUP
mbarker@cimne.upc.edu