The document discusses an organizational structure called XSCALE that is designed to improve quality, efficiency, and efficacy for large organizations and projects. XSCALE uses self-organizing teams, streams of teams, chapters of specific roles, and circles of representatives to distribute leadership and decision making across all levels. It aims to shift from command and control to authority and alignment through principles like self-direction, self-management, and self-organization applied at the team, stream, chapter and circle levels. The goal is for continuous learning, improvement, and simplification through structures like regular retrospectives and rotations between streams.

1. Improving Quality Efficiency and Efficacy
with XSCALE
Masa K. Maeda, PhD
CEO & Founder, Valueinnova LLC USA

2. Improving Quality Efficiency and Efficacy with XSCALE Masa K. Maeda, PhD

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--Google Trends
https://trends.google.com/trends/explore?date=all&q=scaled%20agile
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We all know the huge
advantage of a Shift Left
approach to Quality

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How is Quality at large organizations
or for large projects going for you?

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Agile Organization

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👉

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2007

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2004 Nokia N-Gage QD. Design Thinking by IDEO.
2004 Nokia N-Gage QD. Design Thinking by IDEO.
2008 Nokia N-Gage Next Gen. Design Thinking by IDEO.

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iPhone 2007 threw Design Thinking out the window.
“People don't know what they want till you show them.”.

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Set-Based Design
“Design means the elegance of minimum. It isn’t look and feel. It’s how it works.”
–Steve Jobs

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Agile Organization

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The first value of the Agile Manifesto is
Individuals & Interactions over Processes and Tools
On Descaling we also value:
Authority & Alignment over Command & Control

24. Improving Quality Efficiency and Efficacy with XSCALE Masa K. Maeda, PhD
• Self-directing portfolios of
• Self-managing streams of
• Self-organizing teams
© Peter Merel, 2019
• Team: small, cross-functional, outcome-driven, co-sited
• Stream: small group of teams sharing business drivers and constraints
• Chapter: small group of same-function representatives of teams
• Circle: small group of representatives of chapters
Zero Command & Control

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Product Owner
Analyst
Tester
Designer
Developers ...
Coach
Architect
A "Steel Thread" Stream
© Peter Merel, 2019
“YAGNI” principle and Leadership as a Service (LAAS) apply
Team

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Product Owner or Manager
Analyst
Tester
Designer
Developers ...
Coach
Architect
Leadership as a Service
© Peter Merel, 2019
👉
DRI: direct responsible individual

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Product Owner
Analyst
Tester
Designer
Developers ...
Coach
Architect
A "Steel Thread" Stream
© Peter Merel, 2019
Team

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Analysts
Testers
Designers
Developers
Coach
Chapters
Architect
Product Owner
Feature
Teams
© Peter Merel, 2019
• Teams of six self-organize most effectively and it’s worth adding chapter meetings before team retros
• YAGNI when applicable
• Some roles may dance between the teams

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Analysts
Stream
Integration
Testers
Designers
Developers
Product Owner
Architect
Feature Chapter Reps.
Coach
A Value Stream
Stream
Circle
Feature
Teams
Feature Chapter Reps
© Peter Merel, 2019
DevOps
Circle

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Production Support
Quality Automation
Process Automation
Architects
Analysts
Testers
Designers
Developers
Streams
Chapters
Stream
Circles
Feature Chapter Reps
DevOps
Circle
Product Owners
Feature Chapter Reps.
Coaches
Feature
Teams
Stream
Integration
© Peter Merel, 2019

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Architects
Analysts
Production Support
Quality Automation
Process Automation
Testers
Designers
Developers
Streams
PortfolioCircle
Chapters
Stream
Circles
Feature Chapter Reps
Product Owners
Feature Chapter Reps.
Coaches
DevOps
Circles
Feature
Teams
Stream
Integration
© Peter Merel, 2019

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Team
Delivery
Team
Delivery
Team
Delivery
© Peter Merel, 2019
Learn
Build
Measure
Simplify

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© Peter Merel, 2019
Stream Chapters

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© Peter Merel, 2019
Stream
Circle

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Team
Retro
Team
Retro
Team
Retro
© Peter Merel, 2019

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Team
Retro
Team
Retro
Team
Retro
© Peter Merel, 2019

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How does stream rotation work?

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© Peter Merel, 2019

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Stream
Circle

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Teams

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Agile Organization
Thank you!
Masa K. Maeda