Leaner and remixed from the previous talk. What lessons from working with Complex Computer Systems can we apply to our Complex Human Relationships? How can optimizing for relationship or repair make us better? What tools can we use to do this?
17. NVC FRAMEWORK
1. Observation: !== evaluation || judgement
2. Feelings: !== thinking, [SASHET]
3. Needs: connection, well-being, honesty, play, peace,
autonomy, meaning
4. Requests: what we DO want, != demand
17 — Aaron Aldrich - @crayzeigh
18. NVC FRAMEWORK
1. Observation: !== evaluation || judgement
2. Feelings: !== thinking, [SASHET]
3. Needs: connection, well-being, honesty, play, peace,
autonomy, meaning
4. Requests: what we DO want, != demand
18 — Aaron Aldrich - @crayzeigh
19. NVC FRAMEWORK
1. Observation: !== evaluation || judgement
2. Feelings: !== thinking, [SASHET]
3. Needs: connection, well-being, honesty, play, peace,
autonomy, meaning
4. Requests: what we DO want, != demand
19 — Aaron Aldrich - @crayzeigh
20. > Richard Cook - "How Complex Systems Fail"
(http://bit.ly/2mKO8UL)(pdf)
> Velocity 2012: Richard Cook - "How Complex Systems Fail"
(https://youtu.be/2S0k12uZR14)
> Philip G Boysen, II, MD, MBA, FACP, FCCP, FCCM - "Just Culture: A Foundation for
Balanced Accountability and Patient Safety"
(http://bit.ly/2DgJM1Z)
> Certified Fresh Events: "Oh No You Didn't: Conflict Management in Today's Tech
Industry"
(https://certifiedfreshevents.com/events/conflict-management/)
> The Center for Non-Violent Communication
(https://www.cnvc.org/)
20 — Aaron Aldrich - @crayzeigh