1. Resume of Abdulnasser Saleh Thabit V ver 1.6-5-2015 Page 1 of 4
Abdulnasser Saleh Thabit
IT Systems Administration Specialist at Ajman Municipality
Mobile : +97150 7661627 E-mail : asthabit2012@gmail.com
Highly competent IT professional with 18 years of track record of achievements in delivering the
advanced support and improvement the technical support solutions, managing infrastructure.
Possess extensive and up-to-date knowledge of various technical applications and trends with
understanding of business communications. Seeks a challenging IT Infrastructure position to utilize
acquired knowledge, exposure and expertise developed in previous experience.
Experience in IT – Management skills and Technical skills.
Self-motivated, a quick study, detail-oriented and organized, working under pressure.
Able to work independently and efficiently to meet deadlines.
Compatible with different environments and different systems platforms.
Collaborator with everyone and working as team.
Sincerity, dedication and assume responsibility at work.
Skills of the training to provide the technical information for the customers & projects Mgmt. skill.
Strengths
13 years of progressive experience in UAE Excellent communications skills
Data Center Management Disaster Recovery System Administration & Networking
Software installation & troubleshooting High level of analytical & problem solving skills
Excellent knowledge of multiple technologies Quality management & strong leadership skills
E d u c a t i o n
Bachelor of Engineering, Computer & Control, 1991 – 1996 (Sana'a University)
ITIL Foundation Certificate
Citrix Certified Administrator CCA
Microsoft Certified Systems Engineer - MCSE
Microsoft Certified Systems Administrator- MCSA
Microsoft Certified Professional-MCP
Professional Training - 30 courses - ( Technical & IT Management courses )
Attend around 40 seminars and conferences in Dubai , Ajman and outside UAE
E x p e r i e n c e S n a p s h o t
December 2012 - Present
( 2 Years 6 months)
IT Systems Administration Specialist
Ajman Municipality , Ajman , UAE
March 2011 – Dec. 2012
( 1 Year 9 months )
Technical Support Specialist
Ajman Municipality , Ajman , UAE
May 2005 – March 2011 Senior Technical Officer
( 5 Years 9 months ) Dubai Municipality , Dubai, UAE
Sept 2002 – March 2005 Support Engineer
( 2 Years 6 months ) Grandsys Computer Sharjah and RAK , UAE
Jul 1996 – Sept 2002 Engineer and Teacher
( 6 Years ) College of Air &Air Defence ,Sanaa – Yemen
E x p e r i e n c e i n D e p t h
IT Systems Administration Specialist - at Ajman Municipality (12/2012- present)
IT Infrastructure Team Leader (April 2015).
Providing & installing All servers – Physical (HP, Dell, Huawei, NUTANIX) and virtual.
Data Center Mgmt : Data Center infrastructure, Backup clustering, DR ,UPS, DC Security ,CCU.
Uptime and stability of OS (2003, 2008 & 2012) based server systems for all applications - more
than 200 servers (Physical and virtual).
Configuring and managing Active Directory Domains, Forests, and Sites. ( 7 DCs – 1500 users )
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Configuring Servers High Availability: Clustering, NLB, DAG.
Administering and Configuring Exchange Server 2007, 2010, 2013 (More than 1000 mailboxes).
Creating and Applying Group Policies, Security Policies, Mail Archiving and Compliance
Configuring EMC Storage, Storage Pools, RAID, DAS, NAS, iSCSI, and MPIO.
Monitoring, and Analysing Security Logs and Alerts.
Managing and evaluation of all purchase orders (Hardware& Software Components +
Contracts) -on ERP system.
Managing and configuring Kaspersky Anti-Virus and antispam on all servers.
Assist with the planning and design of future server architecture.
Managing All Manage Engine IT360 Applications. (6-tools: Helpdesk-Network Monitoring
Desktop Central System- AD Manager Plus-Exchange Reporter-AD Audit).
Working with Excellence Team to improve & provide the information related IT infrastructure
services.
Provide ongoing server maintenance, including the security patches updating .
Acting head of IT infrastructure section and Coordinate with Project management office for all
infrastructure Projects & preparing IT infrastructure reports.
Configuring Virtualizations Solutions (Hyper-v, SCVMM, vShpere ESXi, vBox , Xenserver …etc.)
Closing daily service requests & Incident - assigned by IT Service Desk. (Related Accounts-
Email- Backup Shared Folder, Privileges etc.)
Backup/Restore/ Disaster Recovery (Symantec NetBackup).
Install and Configuring DNS, radius, DHCP, WSUS, Files & Print Servers
Windows Server/Desktops Deployment and Licensing.
Configuring Remote Desktop Services (Terminal Services).
HP Servers Troubleshooting, Maintenance, Monitoring and manage them by HP Systems Insight
Manager (HP SIM) & iLO.HP Smart Update Manager (HP SUM).
Training New Employees, Students.
Configuring Web Services (IIS 6.0 & 7.5, FTP, SMTP, SSL).
Basic Configurations and concepts the network devices (switches – firewall – routers –wireless
network - Protocols-RIP, OSPF, EIGRP, BGP etc.)
Installation and basic administration (Ms- SQL 2008, SharePoint 2010 & MS Forefront TMG 2010).
Installing and managing Microsoft Voice Communication (Lync 2010/2013 standard Edition).
Performing IT Checklist Tasks to ensure Minimum Interruptions and failures, and Maximum
business continuity, by Ensuring daily operations and monitoring Performance and Threats.
Technical Support Specialist - at Ajman Municipality (03/2011- 12/2012)
Working as Head of the support technical unit.
Managing daily support services at Ajman Municipality (1000 users).
Find and evaluate new technologies & new systems to improve the technical support services.
Create official images for all PCs and laptops.
Managing and supporting many systems such as – Enterprise Antivirus – Attendance system –Q
Management system –Remote assistance etc.).
Participate in training within the official program prepared by the Department of Information
Technology.
Preparation of plans & reports for all technical support process.
Assigns and coordinates work projects.
Supervise the process of preventive maintenance, as well as the workshop.
Preparation of policies, forms, and procedures for technical support services.
Providing advanced technical support.
Writing project reports and technical documentation.
Providing awareness training for End Users.
Managing and monitoring network devices by PRTG.
Senior Technical Officer – at Dubai Municipality (05/2005- 03/2011)
Supporting & installing PC’s and related peripherals at various sites.
Preparing & designing the standard images for DM PC’s as a member of team.
Providing computer assistance & support for Arabic coast Conference held in Dubai 27-
29/11/2005.
Providing computer assistance & support for Euro-Arab cites forum held in Dubai 11-
13/02/2008.and food Conference Dubai 24-27/02/2008.
Participated in Evaluation different new devices. Also in advanced supporting and
3. Resume of Abdulnasser Saleh Thabit V ver 1.6-5-2015 Page 3 of 4
maintenance HP, network Printers and SCSI Fujitsu scanners.
Professional visit to Dell factory in Ireland to explore the latest in PC field (2-6 April 2006).
Administering & supporting Citrix System-(3-2007 to 15-03-2011) as member of team and
Participated in Implementing Citrix infrastructure.
Supporting & installing HP Thin Client and configured Altiris management System.
Administering Printing Management System project (Pharos Blueprint Enterprise+HP Web Jet
Admin10.2) from 01-09-2008 until 15-03-2011.
Member of Anti-Virus Team-new project-2010.(Kaspersky Product)
Member of HP Service Manager as technical member-2010.
Member of System Center Configuration Manager 2007-SCCM 2007 team.
Member of Microsoft Security update & LDP-Data Loss Prevention Team.
Good experience in project management and using EPM.
Member of Desktops Enterprise Backup Team.
P r o f e s s i o n a l T r a i n i n g
Course Name Date Location Name
Applying Microsoft security guidance 2006 Compubase
Managing and maintaining a Microsoft windows server 2003 2006 Compubase
Implementing a Microsoft windows server 2003
network infrastructure network hosts
2006 Compubase
Implementing, managing and maintaining a Microsoft
windows server 2003 network infrastructure
2006 Compubase
Support Engineer – Grandsys Computer Sharjah and RAK , (09/2002 -03/2005)
Working as full time employee for GC in the field of IT providing different Services to the
customers in many Emirates: Installing, supporting & Maintaining, Networks, PC’s, Printers, etc.
Also helping in the marketing, contracting & technical consultancy field.
Engineer and Teacher– at College of Air &Air Defence ,Yemen (07/1996 -09/2002)
Computer Engineer and teacher (theory and practical) in college of Air &Air Defense. For the
following subjects: Computer & Computer Maintenance-Automatic Control-Digital Circuits-
Electrical and Electronic Circuits –Mathematics.
In addition, I worked in different companies and institutes in the evening during this period.
P r o j e c t s
Project Name Date Location Name
Government Mobile Services Project (infrastructure Side) 03/2015 Ajman Municipality
ISO 20000 Project (Change ,Capacity & Availability Manger ) 01/2015 Ajman Municipality
Smart Applications Project 01/2015 Ajman Municipality
Server Hardware Upgrade 01/20115 Ajman Municipality
ISO 27001 12/ 2014 Ajman Municipality
AM- Wireless Project 11/ 2014 Ajman Municipality
Desktop Application Virtualization –Citrix 10/ 2014 Ajman Municipality
CRM Project 09/ 2014 Ajman Municipality
Data Centre Migration Project 02/ 2014 Ajman Municipality
Exchange Server 2010 Migration Project 09/ 2013 Ajman Municipality
AM E-Service Project 03/ 2013 Ajman Municipality
Data Migration Project (to EMC storage) 02/ 2013 Ajman Municipality
IT360 -Integrated IT Management Solution Project 01/ 2013 Ajman Municipality
Kaspersky Security Center Project 09/ 2012 Ajman Municipality
Attendance Management system Project 01/ 2012 Ajman Municipality
AM- QMS Project 12/ 2011 Ajman Municipality
SCCM 2007 12/ 2010 Dubai Municipality
Kaspersky Security Center Project 03/ 2009 Ajman Municipality
Printing Service Management Project 11/ 2008 Dubai Municipality
DM anywhere (Citrix Project ) 02/ 2008 Dubai Municipality
4. Resume of Abdulnasser Saleh Thabit V ver 1.6-5-2015 Page 4 of 4
Fundamentals of network security 2006 Compubase
Planning & maintaining a Microsoft windows server
2003 active directory infrastructure
2006 Compubase
Installing configuring and administering Microsoft XP pro 2006 Compubase
Fundamentals of network security 2006 Compubase
Designing Security for Microsoft windows 2006 Compubase
Windows VB Script 2007 Dubai Municipality
Advance Supporting 2007 Dubai Municipality
Cisco Certified Network Associate CCNA 2008 Sites power Dubai
CITRIX training workshop 2008 New Horizons Dubai
CITRIX Presentation Server administrator 2008 New Horizons Dubai
Password Manger and Access Gateway 2008 New Horizons Dubai
ITIL Foundation training V2 2008 Dubai Municipality
Project Management Training 2008 Dubai Municipality
HP Thin client workshop –by HP Company 2009 Dubai Municipality
System Centre Configuration Manager 2007 2010 Dubai Municipality
Kaspersky Training 2011 2011 Dubai Municipality
ITIL Foundation training V3 2011 Etisalat Academy
A course in communication skills and report writing 2012 Ajman chamber
Kaspersky Training 2012 2012 ComGuard- Dubai
Microsoft Exchange Server 2010 2013 Ajman
EMC-VNX Block Storage Deployment and Management 2013 EMC – Dubai
Self-Study -SharePoint Server 2010 Administration 2013 Ajman Municipality
Self-Study -The Certified Data Centre Professional (CDCP) 2014 Ajman Municipality
Installation and Deployment in Microsoft Dynamics CRM 2013 2014 New Horizons Dubai
Customization &Configuration in Microsoft Dynamics CRM-2013 2014 New Horizons Dubai
Attended many seminars and conferences in Dubai , Ajman
and outside UAE (around 40 )
2006 to
2014
UAE & outside
Managing Citrix XenDesktop 7.6 Solutions 05/2015 New Horizons Dubai
H o n o r s a n d A w a r d s
Description Date Issued By
Awarded by Yemen Air Force College 09/ 1997 College of Air Force
Having awarded of best employee of the month 04/2006 Dubai Municipality
Awarded as best employee 2006 2006 Dubai Municipality
Letter of Appreciation from DM/IT Training unit 2007 Dubai Municipality
Appreciation from DM for supporting many conferences. 2007-2010 Dubai Municipality
Letters of Appreciation from different departments - DM 2007-2011
Letters of Appreciation from different departments - AM 2011-2014 Ajman Municipality
Letters of Appreciation from the performance department 2012 Ajman Municipality
Letters of Appreciation to the completion of various projects 2013 Ajman Municipality
A letter of appreciation for the E-service project 2013 Ajman Municipality
A letter of appreciation for IT360 project 2013 Ajman Municipality
A letter of appreciation for the completion of the parking
system integrated with Abu Dhabi policy
2013 Ajman Municipality
A certificate of appreciation from His Highness Sheikh Rashid
Humaid Al Nuaimi regarding participation in Ajman's Confere.
2013 Ajman Municipality
A certificate of appreciation from His Highness Sheikh Rashid
Humaid Al Nuaimi regarding participation in training
2014 Ajman Municipality
P e r s o n a l D e t a i l s
Age : 42 Years
Marital Status : Married
Driving License : UAE Light Vehicle
Languages
Visa Status
:
:
Arabic & English
Resident (Transferable)
R e f e r e n c e s
Available upon request