1. Business Community
Engagement (BCE)
A n I n i t i a t i v e b y t h e
D e p a r t m e n t o f E c o n o m i c
D e v e l o p m e n t
M o h a m m e d S h a e l
C E O , B u s i n e s s
D e v e l o p m e n t & S t r a t e g y
S e c t o r
2. What is the Business Community Engagement (BCE)?
The purpose of the DED Business Community Engagement
Initiative is to reach out to all business groupings and business
councils in a structured and systematic way for mutual
benefit. As the economy progresses and develops, we need a
coordinated and collaborative approach in our relationship.
Only then can the public and private sector benefit from new
ideas and develop them for the future economy.
3. Is embedded Govt. strategyDNA,additionally,
the open nature of the economy, makes it
critical for industries to collaborate and engage
actively with theGovernment.
Why BCE?
Open door policy and engagement plans provide
an inclusive and vibrantprivate-public
participation eco-system.
Asabest practice today, BCEis prioritized in the
institution's official mission & in other key strategies,
with successindicators clearlyidentified.
4. Representative
Entities (REs) based business councils 50
Trade Associations 37
Business Groups 27
Country
Professional
Industry
Business
clubs
government-private sector
councils
25
who was involved?
7. Enhance confidence and trust
between public and private
sectors
Create awareness of industry
challenges and obstacles to
growth and discuss solutions.
Capture private-sector Ideas and
critical feedback on policy and
initiative formulation
Tapvital Government – Private
Sector relationship
Leverage on the large diversified nationality pool
and rich talent which is a key strength of Dubai
Ensure inclusive, accessible and
transparent communications
IMPORTANCE OF BCE TODUBAI
8. First study of its kind to understand the BCE landscape
01
02
03
04
05
Analysis &
Recommendations
(Potential DED Community
Engagement initiatives)
Dubai Strategic Plan 2021
Key Aims and KPIs
DED Objectives
mandate, objectives of DEDAgencies and the
collaborative arrangements (MoU) analysis
Landscape Assessment
existing REecosystem, level of formalization,
activity and Govt. / DED interaction
Benchmarking
international engagement initiatives across many countries for
example: (Singapore, UK, US and New Zealand) and the GCC
Stakeholder Discussions
key concerns and suggestions from the REs (primary research with
~80 REs and telephonic survey among 500 businesses). Additionally,
discussions with key sectoral Govt. entities on their views on BCE.
9. Dubai Plan 2021: Collaborative & Inclusive participation
25 Total (Others)
27 Total Business Groups37Total Associations
50Total Country
Councils
Others by Type No.
Clubs 1
Commission 1
Council 6
Forum 2
Government 2
Unknown 3
Virtual Community 10
TOTAL 25
The Plan emphasizes the
need for a
‘collaborative’ and
‘inclusive participation’
approach to ensure all
the objectives are met
10. Market Survey Key Findings
A survey
of 500
business
Part of a group
6%
Not part of a group 88%
Unsure 6%
45% of respondents who
are ‘Not part of any Group’
have highlighted that their
industry NEEDS a formal
representation (Media, IT,
Restaurants, Healthcare
services)
03
Perceived of groups
monopolistic behavior
04
Unsure of participation by
Free Zone businesses
05
01
Unaware of such groups /
associations exists in the UAE
02Lack tangible benefits.
Associate membership with
Dubai Chamber as being part of
the industry groups / association
03Facilitate trade flow
04Networking opportunities
05
01Access to information
02Professional interest
Advocacy of issues
Reasons ‘Not Part of Group’ Reasons for being ‘Part of a Group’
11. Market study: more than 140 feedback points
Standardisation Issues
Market level challenges
(Structural issues)
Unavailabilityof
finance
Industry
related
challenges
Industry Engagement
(memberships)
REs related
challenges
Lack of information
(Regulations)
Legal/Regulatory issues
(Fed./Dubai Laws)
Gov.
related
challenges
Legal/Regulatory issues/ Visas
issues
Lackofinformation
(Industry)
Unavailabilityof
skills
promotionsofREs,
Training,etc,
Lackofindustry
incentives
12. Future Key Directions for DED
Department of Economic Development
Represent
Regulate
Promote
Develop
Hybrid Model of
Engagement which
leverages onexisting
REs as well as
developing specific
initiatives to address
marketrequirements
Increased
private sector
ownership of
outcomes
Build
Confidence
‘Whole of Govt.
approach’ whichis
industry / sector
agnostic and appliesto
the good of the entire
private sector
enterprises in the
Emirate
Ideation and
crowd-
sourcing of
Ideas
Develop robust
Industry knowledge:
Opportunity for DED to
leverage on its database
of over 130,000
businesses through a
continuous feedback
mechanism
Need based
intervention to
identifycore
development issues
while acknowledging
the transactional
issues
Involve private
sector in the
achievement of
the DP 2021
2021
BuildNew
communication
channels
between the
Governmentand
the private
sector
13. BCE strategy for DED
Vision: To engage with the business community in Dubai on a sustainable basis to help overall development and growth of the economy
Why is it required?
Community Engagement initiatives that can be
undertaken dependon the maturity of the
business and government ecosystem. These
ground setting initiatives will help establish
basic operating protocol.
PillarIII
Industry Support
Create an Industry wide
Federation, and aBusiness
Facilitation Center within
DED
Pillar I
Communication
Inform about govt.
regulations, seek feedback
and publish impactstudies
PillarII
RE Engagement
Formalize REs, and encourage
them to set-up and engage
better
32 key base-line / preparatory tasks
Key Pillars
1. DubaiPolicy
Action Panel
4. Incubator
Connect
2. SME Growth
Group
5. Strategic
Industry Majlis
3. MNC Connect
9. New Clubs: HR Club, Economists Club, Corporate
Governance Club
Business Community Engagement Initiatives (9 Initiatives)
New Industry-Govt. engagements to be formed based DSP 2021 agenda driven engagement/ aspirational
on Market need
6. Innovation
Agenda
7. Productivity
Agenda
8. Made in Dubai
Committee
4. Future industry
Taskforce
14. • Arrange meetings to explore ideas of engagement
• Discuss solutions to the challenges your industry faces
• Explore ideas on new initiatives to improve the business environment, industry and
economy
• Explore ideas to upgrade the capacity and capability of your groups
Thank you
Please contact the Business Development Team
