Communication Skills

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Communication Skills

Communication Skills Overview ,[object Object],[object Object]

Communication Goals To change behavior To get action To ensure understanding To persuade To get and give Information

Process of Communication Source Encoding Channel Decoding Receiver Feedback Context Msg Msg Msg Msg

Communication Languages Communication Languages Non verbal language Verbal language

Verbal Language ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Verbal Language ,[object Object],[object Object],[object Object],[object Object]

Non verbal Language ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Non verbal Language ,[object Object],[object Object]

Basic Interpersonal Communication Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Effective communication is all about conveying your messages to other people clearly and unambiguously. It's also about receiving information that others are sending to you, with as little distortion as possible. Doing this involves effort from both the sender of the message and the receiver. And it's a process that can be fraught with error, with messages muddled by the sender, or misinterpreted by the recipient. When this isn't detected, it can cause tremendous confusion, wasted effort and missed opportunity.

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Communication Skills

1.

2. Communication Skills

3.

4. Communication Goals To change behavior To get action To ensure understanding To persuade To get and give Information

5. Process of Communication Source Encoding Channel Decoding Receiver Feedback Context Msg Msg Msg Msg

6. Communication Languages Communication Languages Non verbal language Verbal language

7.

8.

9.

10.

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12. Thank You for Attending