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The impact of social networks on consumers’92
1. THE IMPACT OF USING SOCIAL MEDIA ON
CONSUMER BUYING BEHAVIOR
Abhinav
15TM01
2. CONTENT
What is social media?
Role of social media in consumer
behavior
Factors affect on purchasing decision
Products most suitable for Social
Media
Various offers given online for
consumers
3. What is social media?
Social networking is the practice of
expanding the number of one's
business and/or social contacts by
making connections through
individuals, often through social
media sites such as
Facebook,
Twitter,
LinkedIn and
Google+.
4. Role of Social Media
Understand which type of consumers are
influenced mostly by Social Media
Consumers who actually buy online
(Online Insiders)
Consumers who browse the internet
without buying online (Social Clickers)
Understand why consumers use Social
Media to purchase
5. Factors affect on purchasing decision
Design Factors,
Information Factors,
Product Factors,
Psychological Factors, and
Cultural Factors
6. Factors affect on purchasing decision
https://www.youtube.com/watch?v=
Q07xIowQzqQ
7. products are most suitable for Social
Media
1.Intangible Products (Information) Category:
products that provide information to consumers,
such as, online videos, music, computer software,
stock market, financial reports and weather
information.
2. Tangible Products (High Differentiation)
Category: products that have variety classes, such
as, automobiles, electronic devices, books, clothes,
accessories, flowers, and jewelries.