1.
Power BI Desktop
No. of Male vs Female Customers
(50.48%)
(49.52%)
3555
3488
Gender
Male
Female
Customer Retention
Internet Services used by Customers
3096 (43.96%)
2421 (34.37%)
1526 (21.67%)
ISP's
Fiber optic
DSL
No
Types of Contract
0K
1K
2K
3K
4K
Month-to-month Two year One year
3875
1695
1473
Types of Payment Method
0K
1K
2K
Electronic check Mailed check Bank transfer
(automatic)
Credit card
(automatic)
2365
1612 1544 1522
No. of Paperless Billings
(59.22%)
(40.78%)
4171
2872
Paperless Billing
Yes
No
Customers who left within the last month
5174 (73.46%)
1869 (26.54%)
Churn
No
Yes
No. of Admin Tickets
3632
No. of Tech Tickets
2955
Average Monthly Charge
64.76
Average Tenure
32.37
No. of Senior Citizens
1142