This document summarizes an inclusive employee experience webinar hosted by AbilityNet. The webinar discussed challenges to providing an inclusive employee experience in the finance and insurance sector, with a panel featuring representatives from Lloyds Banking Group and GAIN. Audience members asked the panelists questions about barriers to employment for disabled people, their organizations' approaches to inclusion and accessibility, changes since the pandemic, initiatives to facilitate inclusive working, ensuring accessibility of digital environments, and the benefits of neuroinclusion in the workplace. The document also promoted upcoming webinars and training from AbilityNet on digital accessibility and building disability-inclusive workplaces.

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Inclusive employee experience in the
finance and insurance sector
Ross Hovey, Accessibility Manager, Lloyds Banking Group
Vina Theodorakopoulou, Individual Members Lead, GAIN
Teresa Loftus, Senior Workplace and Education Inclusion Consultant at
AbilityNet (Host)

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Welcome
• Live captions from MyClearText – switch on via control panel CC
• Additional captions: www.streamtext.net/player?event=AbilityNet
• Slides are available: www.slideshare.net/abilitynet
• Notes, transcript and recording: www.abilitynet.org.uk/finance-
insurance-webinar
• Feedback form for post-webinar questions

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About AbilityNet
• AbilityNet are a charity that use technology to help transform the
lives of disabled people, at home, at work and in education.
• Accessibility testing and training
• Workplace Consultancy and Assessments
• Education Consultancy and DSA Assessments
• Free services – IT and accessibility help at home and online
resources, blogs, events and webinars

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Audience poll
What are the main challenges to providing
an inclusive employee experience?

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Survey results
When asked "What do you think are some key barriers that are
preventing progress in this area?"
• Lack of awareness of inclusive employee experience
• Lack of budget / no budget for external support
• No or low senior involvement in disability
awareness/inclusion
• Lack of understanding of business case / benefits

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Survey results
How disability inclusive is the finance and insurance sector for
employees?
• 22% said 'more inclusive' than other sectors
• 61% said 'the same' as other sectors
• 16% said 'less than' other sectors

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Survey results
How disability inclusive is the finance and insurance sector to its
customers?
• 33% said 'more inclusive' than other sectors
• 44% said 'the same' as other sectors
• 22% said 'less than' other sectors

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Today’s webinar

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Panellists
Vina Theodorakopoulou,
GAIN
Ross Hovey, Lloyds
Banking Group

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Any Questions? (before break)
Q&A with
Ross and Vina

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Question (1): Barriers
What are the barriers
to employment, for
disabled and
neurodiverse
people?

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Question (2): Inclusion and accessibility
How does your
organisation
approach
inclusion and
accessibility for
staff?

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Question (3): Covid-19
Have there been any
significant changes
since the pandemic?
How do employees
create a disability
inclusive working
environment?

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Question (4): Initiatives
What are some
employee
initiatives that
facilitate inclusive
and accessible
working?

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Question (5): Digital environment
What is done to
ensure accessibility
and inclusion of the
digital environment?
What is the value of
procuring accessible
internal systems?

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Question (6): Benefits of neuroinclusivisim
Why should
organisations help you
to create neuroinclusive
workplaces?

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Any Questions? (before break)
Audience Q&A

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• 6 April: Introduction to Digital Accessibility - Free
• 19 April: How to build a disability inclusive workplace – Free
• 20 April: Embedding accessibility at every stage of your project
Book now: www.abilitynet.org.uk/training
Save 10% on 2023 training courses: discount code AbilityNetWebinar10
Or get 10 training courses for the price of 8: www.abilitynet.org.uk/training-bundles
Training

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• AbilityNet newsletter: abilitynet.org.uk/newsletter
• Disability inclusion Gap Analysis service: abilitynet.org.uk/
workplace/gap-analysis
• Next webinars: abilitynet.org.uk/webinars
• Multiple Sclerosis: How technology can support you – 25th April
• Coming soon Don’t Disable Me, a Public Sector focus, in May
Thank you