This document discusses how new SAP solutions and technologies can help businesses become intelligent enterprises. It outlines 5 key technology trends - Citizen AI, Extended Reality, Data Veracity, Frictionless Business, and Internet of Thinking - and provides examples of how Accenture is developing applications using SAP technologies like SAP Leonardo, SAP Cloud Platform, and SAP HANA to help clients leverage these trends and transform their businesses. The goal is to infuse intelligence everywhere by applying new SAP solutions to power real-time systems, improve customer experiences, and unleash the potential of new technologies like AI, analytics, IoT, and more.
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The priority objective? Infuse the DNA of an Intelligent Enterprise
EVERY BUSINESS IN EVERY INDUSTRY
MUST CHANGE TO UNLEASH THE
POTENTIAL OF NEW TECHNOLOGIES.
• Innovation at speed
• Always-on intelligence for
better interactions
• Value release through data, analytics
and new business models
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WHY?
SAP systems run many businesses and hold the data and processes that
provide the foundation for the intelligent enterprise.
WHAT ARE THEY?
• Real-time systems of record eg SAP S/4HANA®
• SAP Customer Experience eg SAP C/4HANA®
• New technologies (AR/VR, AI, analytics, IoT)
powered by SAP Leonardo and SAP Cloud Platform
• Data-centric architectures powered by SAP HANA®
NEW SAP® SOLUTIONS AND
TECHNOLOGIES ARE PIVOTAL
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CITIZEN AI
AI is becoming pervasive.
It must also be responsible.
Put AI at the heart of business with SAP Leonardo.
Accenture is already putting this trend to work, developing new
applications based on SAP Leonardo and SAP Cloud Platform for
our clients. Examples include:
Herbot ― uses conversational AI and deep learning to revolutionize
employee experience
Mona Lisa ― an intelligent, self-learning assistant that makes
interactions with SAP systems easy
Field Force Drone ― uses computer vision, machine learning and
IoT for field inspections and issue detection
Trend 1
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Trend 2
EXTENDED
REALITY
Removing the distance between people,
information and experiences
Extended reality connected to SAP S/4HANA for better results.
Accenture uses extended reality technologies in new SAP
Leonardo-based applications. Examples include:
Virtual Bionics ― uses VR to help people with amputations
become accustomed to and use prosthetics quicker and with
more confidence
Augmented Warehouse ― enables mobile 3D navigation to
support more efficient and faster
stock picking
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Trend 3
DATA VERACITY
Maximizing trust in a data-driven world
Accenture’s data-driven applications using SAP Cloud Platform,
SAP Leonardo machine learning, SAP Leonardo IoT and SAP
Advanced and Predictive Analytics generate new value for our
clients. Examples include:
Shipping Rate Predictor ― uses machine learning, IoT and
predictive analytics to track shipping fleets, forecast supply and
demand and predict future shipping rates
Payables Optimizer ― uses advanced analytics to provide
actionable recommendations for working capital improvement,
cost/discount optimization and
process effectiveness
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Trend 4
Using blockchain and microservices on SAP Cloud Platform and SAP
Leonardo, we’re helping clients leverage the “new SAP” as an open
platform to expand and extend their business partner networks.
Examples include:
Pharmachain ― uses blockchain and IoT to manage pharmaceutical
product tracking in real time, preventing fraud across the supply chain
Customer Experience Cockpit ― provides customer-centric views
across SAP S/4HANA and SAP C/4HANA, enabling asset location,
status alerts, and service instructions for field forces through AR
FRICTIONLESS
BUSINESS
Rearchitecting the enterprise for
ecosystem growth
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Trend 5
Accenture’s SAP Leonardo-based applications power new
connectivity and intelligence for our clients. Examples include:
Well Performance Dashboard ― digitizes upstream processes
to deliver better, faster and more automated decisions and
forecasts
New Supply ― uses SAP Leonardo IoT, RFID, geo-fencing and
video analytics to track and optimize end-to-end inbound
logistics
INTERNET
OF THINKING
Supporting intelligent environments