Digital transformation is sweeping across every industry. Take the City of Los Angeles, for example. As the second largest city in the United States, the City provides almost 4 million citizens with access to important services and information. But a legacy web platform made for a clunky, disjointed, and ineffective user experience. The City of LA wanted to seize a golden opportunity to obtain a platform that was cost-effective, easy to use, feature-friendly, and supported a federated organization. This led the City of LA to Drupal and Acquia. In this webinar, the City of LA will discuss their decision to re-platform and join forces with Acquia. In addition to building and managing multiple customized, content-rich digital experiences, the City will: • Migrate more than 20 sites from their legacy CMS to Drupal • Increase citizen access to services and digital assets • Provide a consistent and multi-platform experience for its visitors • Utilize Acquia tools and hosting to manage platform security, reliability, and scalability • Adopt and implement a solution that supports a decentralized IT organization

1. The City of LA Drupal Migration:
A Story of Digital Transformation
March 11, 2015
CITY OF LOS ANGELES

2. 1
SPEAKER INTRODUCTIONS
Ted Ross (The IT Exec)
Assistant General Manager, Technology Solutions
City of Los Angeles - Information Technology Agency (ITA)
182 staff, $32 Million Annual Budget
Madeline Paguio (The Web Services Manager)
Senior Systems Analyst II
City of Los Angeles - Information Technology Agency (ITA)
8 Web Services staff, supports 40+ City sites

3. 2
THE CITY OF L.A. (A little background…)
• 469 square miles with almost 4 million residents
• 1,200 IT staff across 40+ departments
• 485 IT staff in the central IT Agency (ITA)
o Delivering 120+ IT services to over 40,000 City employees
o 40% staff reduction since 2008, no change in service levels

4. 3
DIGITAL FOCUS @ THE CITY OF LOS ANGELES
For
Visitors
For
Businesses
For
Residents
About City
Government

5. 4
THE NEED: REPLACING A LEGACY CMS
• Legacy Stellent CMS was end-of-life (10+ years old)
• Required users on IE 7 (Win XP computers)
• Runs on Microsoft Server 2003
• Unable to web functionality that customers wanted

6. 5
THE CRITERIA: WHAT MATTERED TO US
• Ease of use for our end users
• Need lots of features, minimal customization
• High availability
• Cost effective
• Role-based, supports decentralized users & admins
• Innovative platform that changes with the Web

7. 6
THE CHOICE: OPEN SOURCE AND DRUPAL
• Cost effective
• Highly functional
• Innovative
• Adopted by “digital leaders” (City of Austin, BART, etc)
• Enterprise-grade

8. 7
THE OPPORTUNITY: DIGITAL TRANSFORMATION
• Consolidate legacy CMS and non-CMS sites to platform
• Cloud hosting for high availability & disaster recovery
• Responsive for mobile devices
• Standardize brand for better citizen experience (UX)
• Templatized service offering to “compete” for business

9. 8
WHY ACQUIA CLOUD?
• Proven Drupal track record (BART, Dries Buytaert-CTO)
• Quality, agile implementation experience
• Site Factory platform and tools
• Innovation Technology & General Services Council
Committee Example (January 27, 2015)

10. 9
QUESTIONS?