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2. Why Business Communication system is
needed?
To Ease Accessibility on diverse interface
To Facilitate real time collaboration
To provide all communication feature for maximum benefits
3. • Conducts Staff Training
• Employee redressal
• Customer satisfaction
• Guest attending Training
Benefits of business communication system
in hospitality sector?
4. Tools used in Business communication
system
• IVR
• ACD
• Queue Management
• Call Reporting
5. Prominent takers of business communication
system
• Banking and Finance
• Telecom
• Hospitality
• Healthcare