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The 5-Minute
Retargeting Primer
How to Use Ad Retargeting Across
Your Marketing Mix
565 Commercial Street, San Francisco, CA 94111 | 866.497.5505 | www.bizo.com | Follow us on Twitter: @bizo
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The 5-Minute Retargeting Primer
How to Use Ad Retargeting across Your Marketing Mix
Why Use Retargeting?
Prospects aren’t always ready to convert the first time they view an offer online. But, rather
than letting them move on to a competitor, you can keep them inside your company’s sales
funnel by taking advantage of the sophisticated possibilities offered by ad retargeting.
Businesses can use
cookies to create specific
retargeting pools of
Web visitors who have
previously taken specific
actions, such as visiting a
website or searching for
a particular product, even
if they did not convert at
the time. You can then
repeatedly display your ads
to prequalified prospects
as they travel across the
Web, encouraging them
to return to your website
and eventually convert into
buyers.
How can I apply retargeting across my marketing mix?
*	Use business demographic data to customize your retargeting ad creative for greater
relevancy and conversions.
Your cookies can help you determine who your website visitors are, tracking metrics such
as industry, job function, and company size. In retargeting, you can craft custom creative
display ads designed specifically for each segment of your audience: For instance, a
CTO might see a display ad for a white paper about integrating your software into its
infrastructure; while a marketing executive could be shown an ad for a white paper about
generating sales leads. Also, be sure that your retargeting creative is different from your
broader display advertising creative to ensure the greatest number of conversions.
(continued)
A basic look at how retargeting works
How Basic Retargeting Works
Your Website
Sign Up Now!
Business News
Website
Your Display Ad:
“Limited Time Offer -
Sign Up Now!”
User visits your website &
receives a retargeting cookie
Visitor does not convert,
leaves & visits another site
Visitor receives a display ad with
a specific retargeting message &
returns to your website
*	Use retargeting to turn lost search conversions into new opportunities.
A retargeting display ad campaign can be effectively combined with a search campaign.
When a visitor clicks a PPC link to your website or product, you can place a retargeting
pixel on your search landing page. You’ll then be able to show customized ads to these
prospects—either for your company or even for the exact products they’ve searched for—
anywhere on the Web. Because these prospects have already expressed interest in your
products, they are far more likely to convert than non-targeted ad viewers. Additionally,
when you know the business demographics of visitors, you can offer different versions of
retargeting creative according to their specific profiles.
*	Maximize your email marketing spend through retargeting.
Email subscribers in your house database are highly engaged prospects (especially as
they continue to be nurtured) and can thus be more receptive to your offers. In order
to increase your recipients’ likelihood of making an eventual purchase, consider placing
retargeting pixels directly in your HTML email communications, including newsletters,
product updates, and more. Once subscribers open your emails, they’ll be placed into
a retargeting pool, and will be able to see your retargeting ads across the Web. With
retargeting in place, you’ll continue to make a lasting impression on your email prospects
even outside of their inboxes.
*	Create retargeting pools based on social link clickers.
Take advantage of the analytical possibilities of “smart” link-sharing tools, which allow
you to determine the business demographic information of individuals who click on your
shortened links through social media. After developing a specific retargeting audience
from social media, you can customize retargeting campaigns to them, so they are exposed
to your brand, products, and services outside of the social sphere.
In this example, retargeting ad creative is tailored to the specific company size of visitors
Landing PageLanding Page
“Get the Top-rated
Business Checking
Account”
Display Ad #1:
“Small Businesses: Fee-free
Checking Accounts for You!”
Display Ad #2:
“The Bank that Fortune 500
Companies Rely on”
(continued)
565 Commercial Street, San Francisco, CA 94111 | 866.497.5505 | www.bizo.com | Follow us on Twitter: @bizo
How do I measure the impact of my retargeting campaigns?
It’s recommended to launch your retargeting campaigns in parallel with your broader
“reach” campaigns. (“Reach” campaigns are designed to reach the largest possible audience
within your target demographics). In this sample table below, you’ll find metrics from a reach
campaign and its corresponding retargeting campaign. The goal of the retargeting campaign
is to cookie all those that responded to your reach campaign and retarget them with different
ad creative that is more relevant, given the previous interest they have shown, whether they’ve
visited a specific product page on your website, a search landing page, or any other type
of landing page. As you’ll notice, the number of impressions in the retargeting campaign
goes down because it’s only targeting a portion of your original audience, but the number of
conversions increases while the cost per lead decreases!
Interested in learning even more?
Visit online at www.bizo.com/resources or call 1.866.497.5505
Sample Worksheet – MEASURING REACH AND RETARGETING IMPACT
Impressions Clicks
Click-
through
Rate
Total
Conver-
sions
Post-
Impression
Conversions
Post-Click
Impression
Conversions
Media
Cost
CPM CPC
Cost per
Lead
Reach Campaign
Industry:
Finance/
Functional
Area:
Marketing/
Seniority -
Executives
2,000,000 1,500 .075% 12 4 8 $1000 $.50 $.67 $83
Retargeting Campaign
Industry:
Finance/
Functional
Area:
Marketing/
Seniority -
Executives
100,000 800 .8% 20 15 5 $500 $5.00 $.63 $25

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The 5-Minute Retargeting Primer: How to Use Ad Retargeting Across Your Marketing Mix

  • 1. The 5-Minute Retargeting Primer How to Use Ad Retargeting Across Your Marketing Mix 565 Commercial Street, San Francisco, CA 94111 | 866.497.5505 | www.bizo.com | Follow us on Twitter: @bizo 5 10 15 25 2530 35 40 45 50 55
  • 2. The 5-Minute Retargeting Primer How to Use Ad Retargeting across Your Marketing Mix Why Use Retargeting? Prospects aren’t always ready to convert the first time they view an offer online. But, rather than letting them move on to a competitor, you can keep them inside your company’s sales funnel by taking advantage of the sophisticated possibilities offered by ad retargeting. Businesses can use cookies to create specific retargeting pools of Web visitors who have previously taken specific actions, such as visiting a website or searching for a particular product, even if they did not convert at the time. You can then repeatedly display your ads to prequalified prospects as they travel across the Web, encouraging them to return to your website and eventually convert into buyers. How can I apply retargeting across my marketing mix? * Use business demographic data to customize your retargeting ad creative for greater relevancy and conversions. Your cookies can help you determine who your website visitors are, tracking metrics such as industry, job function, and company size. In retargeting, you can craft custom creative display ads designed specifically for each segment of your audience: For instance, a CTO might see a display ad for a white paper about integrating your software into its infrastructure; while a marketing executive could be shown an ad for a white paper about generating sales leads. Also, be sure that your retargeting creative is different from your broader display advertising creative to ensure the greatest number of conversions. (continued) A basic look at how retargeting works How Basic Retargeting Works Your Website Sign Up Now! Business News Website Your Display Ad: “Limited Time Offer - Sign Up Now!” User visits your website & receives a retargeting cookie Visitor does not convert, leaves & visits another site Visitor receives a display ad with a specific retargeting message & returns to your website
  • 3. * Use retargeting to turn lost search conversions into new opportunities. A retargeting display ad campaign can be effectively combined with a search campaign. When a visitor clicks a PPC link to your website or product, you can place a retargeting pixel on your search landing page. You’ll then be able to show customized ads to these prospects—either for your company or even for the exact products they’ve searched for— anywhere on the Web. Because these prospects have already expressed interest in your products, they are far more likely to convert than non-targeted ad viewers. Additionally, when you know the business demographics of visitors, you can offer different versions of retargeting creative according to their specific profiles. * Maximize your email marketing spend through retargeting. Email subscribers in your house database are highly engaged prospects (especially as they continue to be nurtured) and can thus be more receptive to your offers. In order to increase your recipients’ likelihood of making an eventual purchase, consider placing retargeting pixels directly in your HTML email communications, including newsletters, product updates, and more. Once subscribers open your emails, they’ll be placed into a retargeting pool, and will be able to see your retargeting ads across the Web. With retargeting in place, you’ll continue to make a lasting impression on your email prospects even outside of their inboxes. * Create retargeting pools based on social link clickers. Take advantage of the analytical possibilities of “smart” link-sharing tools, which allow you to determine the business demographic information of individuals who click on your shortened links through social media. After developing a specific retargeting audience from social media, you can customize retargeting campaigns to them, so they are exposed to your brand, products, and services outside of the social sphere. In this example, retargeting ad creative is tailored to the specific company size of visitors Landing PageLanding Page “Get the Top-rated Business Checking Account” Display Ad #1: “Small Businesses: Fee-free Checking Accounts for You!” Display Ad #2: “The Bank that Fortune 500 Companies Rely on” (continued)
  • 4. 565 Commercial Street, San Francisco, CA 94111 | 866.497.5505 | www.bizo.com | Follow us on Twitter: @bizo How do I measure the impact of my retargeting campaigns? It’s recommended to launch your retargeting campaigns in parallel with your broader “reach” campaigns. (“Reach” campaigns are designed to reach the largest possible audience within your target demographics). In this sample table below, you’ll find metrics from a reach campaign and its corresponding retargeting campaign. The goal of the retargeting campaign is to cookie all those that responded to your reach campaign and retarget them with different ad creative that is more relevant, given the previous interest they have shown, whether they’ve visited a specific product page on your website, a search landing page, or any other type of landing page. As you’ll notice, the number of impressions in the retargeting campaign goes down because it’s only targeting a portion of your original audience, but the number of conversions increases while the cost per lead decreases! Interested in learning even more? Visit online at www.bizo.com/resources or call 1.866.497.5505 Sample Worksheet – MEASURING REACH AND RETARGETING IMPACT Impressions Clicks Click- through Rate Total Conver- sions Post- Impression Conversions Post-Click Impression Conversions Media Cost CPM CPC Cost per Lead Reach Campaign Industry: Finance/ Functional Area: Marketing/ Seniority - Executives 2,000,000 1,500 .075% 12 4 8 $1000 $.50 $.67 $83 Retargeting Campaign Industry: Finance/ Functional Area: Marketing/ Seniority - Executives 100,000 800 .8% 20 15 5 $500 $5.00 $.63 $25