This document discusses the growing voice-first market for smart home assistants such as Amazon Echo and Google Home. It notes that major tech companies are investing billions in building out the necessary hardware, software, and services that make up the voice ecosystem. The voice-first device market is expected to grow significantly in coming years, with over 24 million devices shipped in 2017 and a total of 33 million devices in use. The document promotes VoiceLabs as a company that can help define and analyze this emerging market.
3. Voice-First, why now? AI Software
Innovations Every Decade Over Past 75 Years
1M Words
70% Accuracy
9M Words
90% AccuracyKPCB INTERNET TRENDS 2016
4. Billions being spent to build the stack
Echo and Alexa are
major business units.
Google Home on
the rise.
AirPods for on-the-go
use cases. Expecting
more to come.
Cortana live on
Xbox. Expecting more
to come.
The large players see the opportunity for hardware in the home
Investment akin to mobile in 2009
Ecosystem
Services
Applications
Software
HardwareLaunching device
powered by
Alexa in 2017.
5. How to utilize Smart Assistants
In the HomeOn the Govia Phone
Voice-First
Device
6. Is this a big deal?
“In 3 years, more than
40% of our customer calls
will go through AI Assistants.”
Product Lead at top 5 US Financial Services
Company
8. Voice-First State of the Union - May 2016
1. 2M Echo’s sold
2. No one I knew owned one.
3. “One year after Alexa: Amazon’s Echo has found a
small but smart niche”
• You could play music
4. 900 apps
• No break-away winners except for Spotify
5. Anybody’s guess if it would be a ‘thing’…
9. The Voice-First market will be massive
In 2017, there will be 24.5 million devices shipped, leading to a total
device footprint of 33 million voice-first devices in circulation.