2. AGENDA
• Concept of Corporate Social
Responsibility
• Constituents of CSR
• Types of Corporate Social
Responsibility
• Kinds of Corporate Social
Responsibility
• Arguments regarding Corporate
Social Responsibility
4. Definitions and Explanations
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• “Social responsibility refers to the businessman’s decision and actions
that are taken at least partially beyond the firm’s direct economic or
technical interest” - Keith Davis
• “Social Responsibility refers to the obligations of the business to pursue
those policies to make those decisions or to follow those lines of
actions, which are desirable in terms of the objectives and values of the
society” - Howard R. Bowan
Corporate Social Responsibility is the obligations of a business firm to
contribute resources to solving social problems and work in a socially
desirable manner.
6. Basic Constituents of CSR
Contribute
towards a
sustainable
economic
development
Contribute Make desirable
social changes
Make
Improvement of
the social
environment
Improve
Overall
development
of the society
and business
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7. Types of Corporate Social
Responsibility
• Towards Shareholders
• Towards Employees
• Towards Consumers
• Towards Society
• Towards Government
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8. Responsibility towards Shareholders or Owners
• Providing fair return on their investments.
• Ensuring the safety if their money invested.
• Increase in market values of shares to
maximize shareholder’s wealth.
• Involving Shareholders in major policy
decisions.
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9. Responsibility towards Employees and Workers
• Provide opportunities to improve their skill
through training and other programs.
• Pay fair wages and salaries.
• Provide comfortable working conditions.
• Treat each and every employee equally and
provide him or her equal opportunities
without any discrimination
• To recognize employees’ efforts towards
achievement of organizational goals
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10. Responsibility towards Consumers
• Supply right quality of products at a
reasonable prices.
• Refrain from using malpractices like
adulteration, false/misleading advertisement
• Providing after sale services to help
consumers.
• Disclose all important information like
manufacturing, expiry, weight, ingredients.
• Warn consumers regarding hazardous goods
and their side effects.
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11. Responsibility towards Society and Community
• Protect natural environment from all
types of pollution.
• Create opportunities towards the
upliftment and growth of the weaker
sections of the society.
• Interact with the people of the society
and meet their grievances.
• Provide assistance in education,
medical and other events conducted
for the welfare of the society.
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12. Responsibility towards Government
• Paying taxes on time.
• Mustn't follow any tax evading practices.
• Must follow the laws and the guidelines laid
down by the government while carrying out
the business
• Should contribute to the relief and rescue
programs.
• Should voluntarily help govt. in tackling social
problems like poverty, illiteracy,
unemployment.
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14. Responsibilities business performs towards the society can be categorized as
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Economic Ethical Discretionary
Legal
Business are
mainly a economic
entity, therefore is
to produce goods
and sell them at a
profit.
The goods
however must be
of good quality
and fairly priced.
It is a very
important
responsibility of
the business to
conduct its
business activities
within a legal
framework.
Businesses must
voluntarily take
care of the
sentiments of the
people while
performing its
activities. It should
take care that it
doesn’t hurt any
section of the
society.
Business is
responsible for
making healthy
business ventures
and earn good
profits but at the
same time should
spent a part of
their profits
towards
development of
the society
Businesses should use
cost effective
measures to minimize
cost and maximize
profit
Businesses must not
smuggle goods or
employ child labor.
Declare all ingredients
so that the consumer is
able to make a well
informed choice.
May open schools to
provide subsidized or
free education for
under privileged.
16. • Long term interest of the firm – If a
firm wants to stay in business for long
it must stay away from unfair practices
or it will lose its customer base.
• Avoidance of Government Regulations
– If the firms actions are against the
law, then the govt. will close down the
business.
• Maintenance of the Society – The
firm preserve and develop the society
it works in.
• Availability of excess resources with
some business – Some multi-million
dollar firm can spent a margin of their
surplus for the benefit of their workers
like day care centers for female
employees.
• Violation of Profit Maximization
Objective – CSR involves
additional cost which will affect
the cost of the product and
ultimately the profit.
• Burden on Consumers – No
business bears the burden of
increased expenses, thus the
additional costs shifts on the
consumers.
• Lack of skill required to solve
Social Problems – Business are
mainly skilled in carrying out
business activities, they might not
be able enough to solve social
problems.
Arguments for CSR Arguments against CSR