The document provides an overview of CERTERO HR, a workforce management company. It discusses their solutions which include manpower solutions, process outsourcing, and acting as an extended HR team. It outlines their focus on recruitment, staffing solutions, and outsourcing HR management processes like payroll, attendance, and statutory compliance. It also lists some of their clients in various industries and introduces the leadership team.
Mastering Vendor Selection and Partnership Management
Getting to know us - why we do what we do
1.
2. Getting to know us
Our Solutions & value proposition – your extended HR team
Focus on manpower solution
Process Outsourcing
Our Team
In the presentation
3. Getting to know us – why we do what we do?
CERTERO HR is a workforce management company born out of entrepreneurial zeal and vision of an
experienced business leader, who spotted the opportunity arising out of the new paradigms of
economic progression in India.
Driven by the passion to explore unchartered territories – from emerging domains, to emerging
geographies, and untapped markets, CERTERO HR is focused to align its practices and services, to the
constantly evolving business environment, and your needs.
We believe that the role of an organizations such as ours is to partner with our clients to create
shareholder value. We do that by identifying top caliber workforce for our clients, where we create and
implement the road map for transformation & growth, and create major economic and social Value for
these organizations.
4. Integrity
A strong desire to win does not undermine the fact that personal and professional ethics always take
precedence. We responsibly work under a strict professional code of conduct
with enormous emphasis on integrity, discretion and professional ethics
Excellence
We work to deliver on the elements, critical to quality for clients needs, providing outstanding consulting
and value added services. The most elementary expression of our commitment to quality is our approach
towards delivery and execution. We operate under industry verticals that help us ensure faster turnaround
times without compromising on service standards
Long Term Value-Delivering Partnerships
Our relationships with our Clients are the keystone to our success and longevity. We build long lasting
partnerships on the pillars of trust, reliability, integrity and candor, operating as a strategic business partner
to the client
Our belief system
6. Our key proposition is to ensure that migration and support sourcing with the least disturbance to the
existing balance so that operation of the staff is not affected in any way
Strong Industry knowledge, i.e. Recruitment, outsourced/temporary staffing & workforce management
with more than 40 yrs. of experience
Guaranteed TAT for every element of the service delivery
Regulatory & compliance adherence on a comprehensive basis
Pan India & multi industry delivery capabilities
Strong quality processes
Robust technology/MIS platform
Value mind set + Result orientation
9. Recruitment Process – Temp Staffing
Basis the profile
requirement, candidates
are lined up from the
following sources: In-house
Databank, Jobsites, Internal
references
Candidates are interviewed and the
required documents are checked:
√ CV, Filled application Form,
Qualification Certificates, ID Proof,
Experience Certificates &
Photographs
The initial round is conducted by the
interviewer and a list of shortlisted
candidates is prepared. Details entered in
candidates assessment sheets and Grades
are assigned to the candidates basis the
criteria laid down for selection
Supporting documents to
be kept in office for records
and referral check
Once interviewed and
approved by the Client HR
initiates joining formalities
and issues Letter of Intent
to the candidate
To schedule a final round of
interview with the
Authorised interviewers at
Client’s end for final
approval and salary
finalisation
Appointment letters are
issued once the documents
are validated
Once all the details are
received, candidates are
issued appointment letters
and are registered in
e-HRMS and there EMP ID is
generated
10. Outsource HR Management Process
Reward &
Recognise
people
Plan People
Recruitment
Provide
People
Manage
People Exits
Manage
people’s
performance
Develop
People
Business
Needs
People
Gaps
People In Post
Identified
Excess
Potential Recruits
Need For
Induction
Skilled
People
Existing
Knowledge
Skills and
Experience
Profiles
Performance
Information
Development Needs
Exit/Termination
Decisions
Exited People
Existing
Knowledge Skills
and Experience
Profiles
Reward & Recognised People
11. Payroll Strength
Attendance
DSR
Daily
Attendance
Attendance
cycle from
21st to 20th
Salary
Process
Pay Out
Expected
Collection by
30th
Salary Payout
within 48
hours after
receipt of
payment
Pay Out
ESI/PF/Bank
Account
opening
Hygiene
dashboard
with detailed
description of
all the
compliances
Billing
Billing
Submission
by 27th
12. Eligibility
Criteria
Parameters
Scale
Result
Eligibility Criteria’s are set to
evaluate team members
Target/Achievement – Value/ Volume
Hygiene/Product Knowledge
Visibility
On the basis of the eligibility and the
fixed parameters the team is rated as
A+, A, B & C+
On the basis of tenure and the scale of
the team member is considered for
various R&R Appraisal or salary hike -
On the basis of the fixed scaled
approved by the client
Determining the right outcomes – not just blind hiring
13. Understanding Client Organization
Mapping position specific competencies
Search Target Plan
Industry / Company Mapping
Resource Mapping
First Shortlist
Evaluation
Interviews
Reference check
Post Recruitment follow up
Our search methodology
14. Adherence To Statutory Compliance
Shop and Establishment Act
Minimum Wage Act 1948
The Contractor Labour (R&A)
Act 1970 & Rules
The Employees State Insurance
Act 1948
The Maternity Benefit Act 1961
The Payment of Wages Act 1936
The Employees Provident Funds &
MP Act 1952
The Payment of Bonus Act 1965
& Rules
15. The team
Aditya Sheel
With over 30 years of experience of Corporate HR in top Telecom
& Retail companies and Outsourcing
Deepika Mehra
An MBA (HR), with over 10 years experience as a HR Generalist with
leading Financial and Healthcare companies
Geetanjali Gupta
With over 3.5 years of experience as a Communication
Specialist, handling Recruitment for past 1 year