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@AdobeSocial
                                                                              #SocialValue




        The Social Marketing Detectives: A Case by Case Study
        Simon Morris, EMEA Marketing Director (@smorris75)




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
                                                                                              #SocialValue




                     DIGITAL MEDIA                                                DIGITAL MARKETING




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   2
Social is now integral to business



| Course Title   | 3
@AdobeSocial
  Social Media & Business Objectives                                                           #SocialValue




                                                                                  PROFIT
                                         INNOVATION



                                                                                     SERVICE
                     GROWTH


© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   4
@AdobeSocial
  Adobe & Creative                                                                #SocialValue




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   5
@AdobeSocial
  Discovering the Audience and Marketing Channels                                              #SocialValue


PHOTOGRAPHER                                                                  STUDENT




CREATIVE DIRECTOR                                                             VIDEO PRODUCER




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  Discovering the Audience and Marketing Channels                                              #SocialValue


PHOTOGRAPHER                                                                  STUDENT




CREATIVE DIRECTOR                                                             VIDEO PRODUCER




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  Discovering the Audience and Marketing Channels                                              #SocialValue


PHOTOGRAPHER                                                                  STUDENT




CREATIVE DIRECTOR                                                             VIDEO PRODUCER




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
                                                                                                                 #SocialValue




                                                                Go Beyond Likes & Followers




                                                                                                         12,32
                                                                                              10   407
                                                                                                   3
                                                                                                         0



© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.                          9
@AdobeSocial
                                                                                                                #SocialValue




                               Goal: Target Influencers to Drive Revenue
                                                                               Photoshop is the best
                                                                               invention next to the Internet
                                                                               <3




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   10
@AdobeSocial
                                                                              #SocialValue




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  Test Structure                                                                             #SocialValue

         Experience A                                                         Experience B




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  Experience A                                                                #SocialValue




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  Experience B                                                                #SocialValue




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  What Did YOU Think?                                                                        #SocialValue

         Experience A                                                         Experience B




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
  Results – Data Optimized                                                                                #SocialValue

         Experience A                                                                   Experience B

                                                                              Winner!




                        Enter: 12%

                                                                                            Learn: 200%


© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
                                                                                                                #SocialValue




                               Goal: Target Influencers to Drive Revenue
                                                                               Photoshop is the best
                                                                               invention next to the Internet
                                                                               <3




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   17
@AdobeSocial
  Results                                                                     #SocialValue




         3 million referrals to Adobe.com
         13% Revenue Contribution
          Creative Cloud
         Reduced Ad Cost by 28%
         $5,000 revenue from one Twitter
          follower




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
                                                                              #SocialValue




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
@AdobeSocial
                                                                                   #SocialValue




© 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   20

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The Social Marketing Detectives: Adobe CS6 Launch Case Study

  • 1. @AdobeSocial #SocialValue The Social Marketing Detectives: A Case by Case Study Simon Morris, EMEA Marketing Director (@smorris75) © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 2. @AdobeSocial #SocialValue DIGITAL MEDIA DIGITAL MARKETING © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 2
  • 3. Social is now integral to business | Course Title | 3
  • 4. @AdobeSocial Social Media & Business Objectives #SocialValue PROFIT INNOVATION SERVICE GROWTH © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 4
  • 5. @AdobeSocial Adobe & Creative #SocialValue © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 5
  • 6. @AdobeSocial Discovering the Audience and Marketing Channels #SocialValue PHOTOGRAPHER STUDENT CREATIVE DIRECTOR VIDEO PRODUCER © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 7. @AdobeSocial Discovering the Audience and Marketing Channels #SocialValue PHOTOGRAPHER STUDENT CREATIVE DIRECTOR VIDEO PRODUCER © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 8. @AdobeSocial Discovering the Audience and Marketing Channels #SocialValue PHOTOGRAPHER STUDENT CREATIVE DIRECTOR VIDEO PRODUCER © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 9. @AdobeSocial #SocialValue Go Beyond Likes & Followers 12,32 10 407 3 0 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 9
  • 10. @AdobeSocial #SocialValue Goal: Target Influencers to Drive Revenue Photoshop is the best invention next to the Internet <3 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 10
  • 11. @AdobeSocial #SocialValue © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 12. @AdobeSocial Test Structure #SocialValue Experience A Experience B © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 13. @AdobeSocial Experience A #SocialValue © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 14. @AdobeSocial Experience B #SocialValue © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 15. @AdobeSocial What Did YOU Think? #SocialValue Experience A Experience B © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 16. @AdobeSocial Results – Data Optimized #SocialValue Experience A Experience B Winner! Enter: 12% Learn: 200% © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 17. @AdobeSocial #SocialValue Goal: Target Influencers to Drive Revenue Photoshop is the best invention next to the Internet <3 © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 17
  • 18. @AdobeSocial Results #SocialValue  3 million referrals to Adobe.com  13% Revenue Contribution Creative Cloud  Reduced Ad Cost by 28%  $5,000 revenue from one Twitter follower © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 19. @AdobeSocial #SocialValue © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 20. @AdobeSocial #SocialValue © 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 20