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Understanding Business and
Supply Chain Metrics
John Sloane, Resorts World Sentosa
You it
 Understand your efficiencies in your operations to enhance
productivity and hence returns
 Any activity that increases sales or reduces costs will
raise productivity, but it is important you do this in a
systematic and sustainable manner.
 What are the ways to increase productivity?
 Labour productivity – employee training, target setting
 Process productivity – review and streamline work processes
 Technological productivity – automation, investment in machineries,
reducing man hours.
 Product productivity – product innovations
 Supply Chain measurements or metrics help you to
understand how your company is operating over a given
period of time.
 Supply Chain measurements can cover many areas :
Procurement - leverage on vendor partnership,
analyze buying patterns to optimize purchases
Production - man-hours versus output; structuring
recipes
 Inventory/Warehousing/ Distribution - cost
efficiencies in stock keeping and distribution
Transportation – efficiencies in route planning and
loading capacity
Customer Service – getting it right the FIRST time
 Your Supply Chain is only as strong as its weakest link
 to focus on the key metrics in each area of your Supply Chain.
 Track your Metrics to view your performance over time, analyze
data to guide you on how to optimize your Supply Chain.
 Benchmark with other companies in similar industry to understand
your strengths, gaps and opportunities.
 Identify problem areas.
 Measurements alone are not the solution to your weak
areas
 Take corrective actions to improve the gaps, often process or
system improvements.
 Identify owners of each area of Supply Chain Measurements,
people or departments that are responsible for achieving an agreed
upon targets.
 Monitor Progress and results of action plan, fine tune till desired
results is achieved
AFRIS. AsianFoodRegulationInformationService.
We have the largest database of Asian food regulations in the world and it’s
FREE to use.
We publish a range of communication services, list a very large number of
food events and online educational webinars and continue to grow our Digital
Library.
We look forward to hearing from you soon!
www.asianfoodreg.com
adrienna@asianfoodreg.com

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Understanding Business and Supply Chain Metrics

  • 1. Understanding Business and Supply Chain Metrics John Sloane, Resorts World Sentosa
  • 3.  Understand your efficiencies in your operations to enhance productivity and hence returns  Any activity that increases sales or reduces costs will raise productivity, but it is important you do this in a systematic and sustainable manner.
  • 4.  What are the ways to increase productivity?  Labour productivity – employee training, target setting  Process productivity – review and streamline work processes  Technological productivity – automation, investment in machineries, reducing man hours.  Product productivity – product innovations
  • 5.  Supply Chain measurements or metrics help you to understand how your company is operating over a given period of time.
  • 6.  Supply Chain measurements can cover many areas : Procurement - leverage on vendor partnership, analyze buying patterns to optimize purchases Production - man-hours versus output; structuring recipes  Inventory/Warehousing/ Distribution - cost efficiencies in stock keeping and distribution Transportation – efficiencies in route planning and loading capacity Customer Service – getting it right the FIRST time
  • 7.  Your Supply Chain is only as strong as its weakest link  to focus on the key metrics in each area of your Supply Chain.  Track your Metrics to view your performance over time, analyze data to guide you on how to optimize your Supply Chain.  Benchmark with other companies in similar industry to understand your strengths, gaps and opportunities.  Identify problem areas.
  • 8.  Measurements alone are not the solution to your weak areas  Take corrective actions to improve the gaps, often process or system improvements.  Identify owners of each area of Supply Chain Measurements, people or departments that are responsible for achieving an agreed upon targets.  Monitor Progress and results of action plan, fine tune till desired results is achieved
  • 9.
  • 10. AFRIS. AsianFoodRegulationInformationService. We have the largest database of Asian food regulations in the world and it’s FREE to use. We publish a range of communication services, list a very large number of food events and online educational webinars and continue to grow our Digital Library. We look forward to hearing from you soon! www.asianfoodreg.com adrienna@asianfoodreg.com