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Lean Manufacturing Brings
  Products Back from China
A Case Study in Lean Manufacturing & Hidden Costs

                Presented by
            Tom Lawton, President

               ADVENT DESIGN
               CORPORATION

       Prepared for the IIE, South Jersey
            Senior Chapter No. 132
             September 20, 2006
Current Paradigm


All Manufacturing Must Move Off Shore to
be profitable or competitive

Current country of choice is China

Move to China or Die
July 4, 2004: Consultant Urges Firms
           to Export Jobs!
American firms risk extinction if they
hesitate to shift facilities to countries with
lower costs.

Senior executives conveyed low opinions
of American employees compared with
labor available abroad.

Mid-level engineers in lower cost
countries tend to be more motivated than
in the West.
Is this Paradigm True?


Does this make intuitive sense?

What do the hard numbers say?
Intuitive Sense


Take your case to an extreme. Where is
the best place to manufacture something
if I sell to a customer across the street?
In my town?
In this County?
In this region?
Hard Numbers
What is the most attractive thing about Off
shore manufacturing (the present darling
being China)?


            Labor Rates

Is this too good to be true?
If this is true, how long might this be true
for?
Is this enough?
China or USA?


Discrepancy in labor rates are significant
enough to make this an attractive option
for many companies in many different
industries
Case Study


Toys in China
Case Study
                Toy Parts Bagging Lines
                The Original Challenge
Inefficient operation in
the US.
Good equipment, poor
implementation and poor
operation.
Large manual
component in the final
pack out.
More and more
components being
sourced in China.
More and more
packaging being
sourced in China.
The move to China
Many locations domestic and overseas
were considered. China offered the
greatest cost savings.
Cost savings was two-fold: Labor and
components. The inexpensive toy
components that were used in the retail
construction toys were best sourced in
China as well as the attractive multi-
colored retail packaging.
Corporate partner allowed access to their
already established Chinese network
allowing a more efficient start-up without a
difficult learning and break-in period.
China or USA?
        The current paradigm

Going to China is the future. Improving or
shoring up a domestic operation is just
putting a band-aide on a dying patient.

This is what all the big companies are
doing, so who am I to buck that trend. My
initial numbers seem very convincing and
all these big companies must have
analyzed this already. This must be the
right decision.
China - Is this as good as it gets?
Labor differential is already beginning to erode.
Fully loaded costs were typically $0.50/hour as
recently as five years ago. Current fully loaded
rates vary anywhere from $0.90/hour to
$1.50/hour.
Chinese Govt. revalued the Renminbi by 2.1% in
July 2005 to forestall pressure by the U.S. to open
their currency.
Labor laws have been put in place over the last 10
years but have been virtually ignored until
recently and are still largely ignored.
Environmental laws are beginning to take effect
as China begins to recognize the scale and effect
of industrial pollution throughout the country
What to Bring to China


    Potential Product Lines to bring

Retail Products - High Volume, products
defined well in advance of the selling year.
Difficult to predict usage requirements.
Products considered for China
             continued

Promotional items: Large volumes, need
to be very inexpensive, marketing
campaigns planned well in advance; Sign
off on art work and final copy not done
until the eleventh hour.
Products considered for China
             continued

Educational Items: Low Volume, High
Variety, High product complexity; Long
lead times acceptable.
Plan for China, Plan for USA
Retail products - all for China, cost
savings far to great for USA operation to
ever compete.
Promotional items - all for China, cost
pressure will dictate a Chinese operation.
These are give-aways.
Educational Items - all for US. Even if
China is less, the volume is so low, margin
for error too great to move this component
of the operation to China. Additionally the
domestic operation would provide an
emergency back-up the Chinese
Operation.
China: The Anti-Lean
Lean Manufacturing
Fundamental Principle of Lean Manufacturing



   Any activity or action which does
   not add value to the product is a
     form of waste and must be
       eliminated or minimized.
The EIGHT Wastes

Inventory (more than one piece flow)
Overproduction (more or sooner than needed)
Correction (inspection and rework)
Material Movement
Waiting
Motion
Non-Value Added Processing
Underutilized People
China: The Anti-Lean

Production in China is most efficient for
larger unit runs with little to no variety.

Every market is moving to shorter runs
and greater variety. Average Order size
continues to shrink.
China: The Anti-Lean
China works best with long lead times

Manufacturers, distributors, and retailers
want increasingly shorter lead times. The
top item on every sales manager's wish
list is either shorter lead times or lower
costs, preferably both. Shorter lead times
tend to mean more efficient operations
and lower costs.

Lean operations continue to shorten lead
times. Transportation from China
mandates long lead times.
China: The Anti-Lean

We have built in a long, unresponsive lead
time in taking production to China

This long lead time requires working to a
forecast rather than building to customer
order. Operating in China is a return to
the past. A lean operation builds to order.
The EIGHT Wastes

Inventory (more than one piece flow)
Overproduction (more or sooner than needed)
Correction (inspection and rework)
Material Movement
Waiting
Motion
Non-Value Added Processing
Underutilized People


  China: The Anti-Lean response to
 manufacturing in the early 21st Century
Worst candidates for a China Move


New manufacturing operations for new
companies.

Seemingly the most enticing prospects -
we have not yet set-up, there is nothing to
move. Let’s start-out in the optimal
manufacturing environment.
Death Knell for New Venture
Setting up remote manufacturing
operations is difficult enough for
established companies. Adding the
burden of setting up a new company,
introducing a new product, with new sales
and distribution is a recipe for failure.
Evolution of this new product as the
needs of the marketplace are better
understood will require tremendous
flexibility. Flexibility that China can not
offer.
Candidates for relocating to China


Established Manufacturing Operations
with mature companies

Costs are well understood and the
products are well understood. Largest
product lines can be moved with great
success. Cost benefits seem to be a slam
dunk.
Or are they?


Have we looked at all of the costs
and have we considered the entire
          operation?
Issues with initial plan
Trying to create a viable (profitable) US
operation out of the lowest volume, lowest
margin product line was virtually
impossible. Running the lines better, and
leaner eventually made these lines
profitable in and of themselves, but an initial
business plan based only on these lines
was not viable.
One set of bulk retail products with no
Chinese components was carved out to
supplement this operation and make the
operation viable. Cost justification was the
insurance this domestic operation provided.
Challenges for the domestic operation

Create a leaner more efficient operation that
can compete with China across the board in
all product lines.
Approach to creating this competitive
             operation
Improve the domestic operation

Understand the true costs of operating in
China and the unique opportunities afforded
a local, flexible manufacturing operation as
opposed to an inflexible, but highly efficient
competitor in China.
Putting our house in order


   Value Stream Map
   Lean Automation
   Quality Systems
Lean Manufacturing
      Concepts & Techniques Used

Value Stream Map *
Flow: Setup Reduction, Cellular
Manufacturing, Batch Size Reduction,
Visual Workplace, Layout *
Pull: Kanban Systems, Supply Chain Management, Point of Use *
Others: Quality Improvement & Analysis *, Total Productive
Maintenance, Training *




    * Used most frequently prior to Automation
Lean Techniques Used
           Before Automation
Process Flow Diagrams

Setup Time Reduction

Cycle Time Reduction to Produce Smaller
Orders

Quality improvement

Visual Workplace
SETUP TIME REDUCTION
         SETUP TIME REDUCTION TEAM MEETING

PROPOSED SETUP REDUCTION STEPS

1.    Separate the work that must be done while the press is stopped (Internal
      Functions) from the work that can be done while the press is running (External
      Functions)

2.    Create operating tables for external functions

3.    Pre-arrange dies, jigs, tools, fixtures, materials, etc.

4.    Pre-stage dies, jigs, tools, fixtures, materials, etc.

5.    Perform parallel operations – have more than one person working on the setup at
      the same time.

6.    Maintain dies in good operating order

7.    Maintain a clean, well-organized storage for detached dies and fixtures

8.    Standardize dies to eliminate adjustments

9.    Revolving car concept – Use a die cart with a turntable to unload the used die
      from the press then rotate the table to load the new die.

10.   Use fewer fasteners to attach the die to the press.

11.   Use quick-type fasteners to attach the die to the press.

12.   Do methods and time analysis on all elements of the setup. Then review for
      possible element elimination, combining or shortening.

13.   Standardize external setup functions.
             Operations for preparing dies, tool and materials should be made into
             routines and documented as procedures.

14.   Standardize internal setup functions.
             Operations for removing and installing dies, as well as making machine
             adjustments should be made into routines and documented as procedures.

15.   Keep records and use them.
             For every setup records should be kept, by machine number and die
             number, of any irregularities in the process and the timing. These records
             should then be reviewed by the team to determine if a change should be
             made to the standard procedures.
Moving Product Back From China
                   The New Challenge

Product cost less than
delivered cost from
China

Logistical problems of
production in China

Lead time issues

Inventory problems
Hidden Costs

Vulnerability of the supply chain. SARS;
Longshoreman's strike; political volatility

Market place reaction time - soft cost -
what is this worth?

Ability to make design changes
Hidden Costs

Management trips to China. If meetings
are once a quarter this is one month out of
the office

Typically the manager does not travel
alone.

Illness resulting from travel
Hidden Costs
Quality issues caught sooner in USA and
are significantly less expensive to react to.

More stateside overhead needs to be
allocated to China operation.

Loading and Unloading of hand stacked
containers.

Allocation of State Side “Back-up” System
Costs (Operational or Air Freight) vs. Cost
of Lost Sales
New Cost Comparisons

Educational Products. Profitable to run in
the USA. Lead times have been reduced
considerably. Costs per unit are down for
educational items compared to previous
domestic operation and initial set-up at
Advent.
New Cost Comparisons

Promotional Items. This was the first
success story. The more efficient bagging
operation could compete with China,
especially when transportation was added
into the equation. Domestic was not
always the least expensive option but the
costs were very close. More importantly,
China was never able to meet the
schedules demanded by the promotional
customers.
New Cost Comparisons
Retail Products. This took longer.
Operations were improved. Quality
systems installed, overhauled, re-
evaluated and overhauled again.
Equipment upgraded to meet tighter
operational demands. Using only hard
costs only the domestic operation was
able to get to within 10 to 15% of China on
most products. Using soft costs, the first
two large retail items were awarded to the
domestic facility over China earlier this
year.
Where Do We Go From Here?
       Establishing a cycle of continuous
       improvement

       Automated bag counting and
       weighing

       Reducing lead times and quality
       errors

       The challenge for the future is to
       better identify and quantify the soft
       costs and compete across the
       board on all products.
Where Do You Go From Here?

       Develop a Financial Model that
       incorporates all of the hard costs
       and as many of the “soft” costs as
       possible

       Determine the cost of “insurance”.
March 2005: Outsourcing study of
  Senior Manufacturing Executives
At one year into their China outsourcing
program 4% of companies rated themselves as
“very satisfied”.
For those that continued to invest in their China
operation the satisfaction rate increased to only
9% of companies after 5 years.
Only those investing for longer than the 5 years
finally showed a satisfaction survey of 23%.
Needless to say, the cost savings were not what
was expected for the first 5 years, and for most
even after that time the savings were far less
than expected.
Questions to Ask as you develop your
              model?
           Do we need to be even or just within 10%?
           15%? 20%?
           What is the cost of Supply Chain
           interruption?
           What is the cost of lost sales?
           How many more sales could be made with
           shorter lead times?
           What is the cost of excess inventory (too
           much of the wrong thing and not enough of
           the right thing)?
           Where and when does Automation fit into
           my plan?
           How do I grow from here?
           How does the Snapper/Wal-Mart story fit
           my company?
Most Important Question to Answer as
 you try to determine where best to
   manufacture your product…..
            Which path gives the greatest potential for
            long term viability and success, not just
            short term profit?

          Like any good teacher - answer yourself with
             a question - or better yet, two questions….
            Where is the product used?
            Where can I control the product features
            and the product quality the best?
Q&A

                Tom Lawton, President
                Advent Design Corp.
                Canal Street & Jefferson Ave.
                Bristol, PA 19007
Advent Design   800-959-0310
 Corporation
                tom.lawton@adventdesign.com
Bill Chesterson   CEO
                                         Automation & Product Design
 Advent Design                           215 781 0500 Ext: 203
  Corporation                            bill.chesterson@adventdesign.com

   925 Canal Street       Tom Lawton     President
   Bristol PA, 19007                     Contract Manufacturing
                                         215 781 0500 Ext: 202
   (P) 215 781 0500
   (F) 215 781 0508                      tom.lawton@adventdesign.com

www.adventdesign.com     Frank Garcia    Director
                                         Planning & Productivity
                                         215 781 0500 Ext: 207
                                         frank.garcia@adventdesign.com

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Lean Manufacturing Brings Products Back from China

  • 1. Lean Manufacturing Brings Products Back from China A Case Study in Lean Manufacturing & Hidden Costs Presented by Tom Lawton, President ADVENT DESIGN CORPORATION Prepared for the IIE, South Jersey Senior Chapter No. 132 September 20, 2006
  • 2. Current Paradigm All Manufacturing Must Move Off Shore to be profitable or competitive Current country of choice is China Move to China or Die
  • 3. July 4, 2004: Consultant Urges Firms to Export Jobs! American firms risk extinction if they hesitate to shift facilities to countries with lower costs. Senior executives conveyed low opinions of American employees compared with labor available abroad. Mid-level engineers in lower cost countries tend to be more motivated than in the West.
  • 4. Is this Paradigm True? Does this make intuitive sense? What do the hard numbers say?
  • 5. Intuitive Sense Take your case to an extreme. Where is the best place to manufacture something if I sell to a customer across the street? In my town? In this County? In this region?
  • 6. Hard Numbers What is the most attractive thing about Off shore manufacturing (the present darling being China)? Labor Rates Is this too good to be true? If this is true, how long might this be true for? Is this enough?
  • 7. China or USA? Discrepancy in labor rates are significant enough to make this an attractive option for many companies in many different industries
  • 9. Case Study Toy Parts Bagging Lines The Original Challenge Inefficient operation in the US. Good equipment, poor implementation and poor operation. Large manual component in the final pack out. More and more components being sourced in China. More and more packaging being sourced in China.
  • 10. The move to China Many locations domestic and overseas were considered. China offered the greatest cost savings. Cost savings was two-fold: Labor and components. The inexpensive toy components that were used in the retail construction toys were best sourced in China as well as the attractive multi- colored retail packaging. Corporate partner allowed access to their already established Chinese network allowing a more efficient start-up without a difficult learning and break-in period.
  • 11. China or USA? The current paradigm Going to China is the future. Improving or shoring up a domestic operation is just putting a band-aide on a dying patient. This is what all the big companies are doing, so who am I to buck that trend. My initial numbers seem very convincing and all these big companies must have analyzed this already. This must be the right decision.
  • 12. China - Is this as good as it gets? Labor differential is already beginning to erode. Fully loaded costs were typically $0.50/hour as recently as five years ago. Current fully loaded rates vary anywhere from $0.90/hour to $1.50/hour. Chinese Govt. revalued the Renminbi by 2.1% in July 2005 to forestall pressure by the U.S. to open their currency. Labor laws have been put in place over the last 10 years but have been virtually ignored until recently and are still largely ignored. Environmental laws are beginning to take effect as China begins to recognize the scale and effect of industrial pollution throughout the country
  • 13. What to Bring to China Potential Product Lines to bring Retail Products - High Volume, products defined well in advance of the selling year. Difficult to predict usage requirements.
  • 14. Products considered for China continued Promotional items: Large volumes, need to be very inexpensive, marketing campaigns planned well in advance; Sign off on art work and final copy not done until the eleventh hour.
  • 15. Products considered for China continued Educational Items: Low Volume, High Variety, High product complexity; Long lead times acceptable.
  • 16. Plan for China, Plan for USA Retail products - all for China, cost savings far to great for USA operation to ever compete. Promotional items - all for China, cost pressure will dictate a Chinese operation. These are give-aways. Educational Items - all for US. Even if China is less, the volume is so low, margin for error too great to move this component of the operation to China. Additionally the domestic operation would provide an emergency back-up the Chinese Operation.
  • 18. Lean Manufacturing Fundamental Principle of Lean Manufacturing Any activity or action which does not add value to the product is a form of waste and must be eliminated or minimized.
  • 19. The EIGHT Wastes Inventory (more than one piece flow) Overproduction (more or sooner than needed) Correction (inspection and rework) Material Movement Waiting Motion Non-Value Added Processing Underutilized People
  • 20. China: The Anti-Lean Production in China is most efficient for larger unit runs with little to no variety. Every market is moving to shorter runs and greater variety. Average Order size continues to shrink.
  • 21. China: The Anti-Lean China works best with long lead times Manufacturers, distributors, and retailers want increasingly shorter lead times. The top item on every sales manager's wish list is either shorter lead times or lower costs, preferably both. Shorter lead times tend to mean more efficient operations and lower costs. Lean operations continue to shorten lead times. Transportation from China mandates long lead times.
  • 22. China: The Anti-Lean We have built in a long, unresponsive lead time in taking production to China This long lead time requires working to a forecast rather than building to customer order. Operating in China is a return to the past. A lean operation builds to order.
  • 23. The EIGHT Wastes Inventory (more than one piece flow) Overproduction (more or sooner than needed) Correction (inspection and rework) Material Movement Waiting Motion Non-Value Added Processing Underutilized People China: The Anti-Lean response to manufacturing in the early 21st Century
  • 24. Worst candidates for a China Move New manufacturing operations for new companies. Seemingly the most enticing prospects - we have not yet set-up, there is nothing to move. Let’s start-out in the optimal manufacturing environment.
  • 25. Death Knell for New Venture Setting up remote manufacturing operations is difficult enough for established companies. Adding the burden of setting up a new company, introducing a new product, with new sales and distribution is a recipe for failure. Evolution of this new product as the needs of the marketplace are better understood will require tremendous flexibility. Flexibility that China can not offer.
  • 26. Candidates for relocating to China Established Manufacturing Operations with mature companies Costs are well understood and the products are well understood. Largest product lines can be moved with great success. Cost benefits seem to be a slam dunk.
  • 27. Or are they? Have we looked at all of the costs and have we considered the entire operation?
  • 28. Issues with initial plan Trying to create a viable (profitable) US operation out of the lowest volume, lowest margin product line was virtually impossible. Running the lines better, and leaner eventually made these lines profitable in and of themselves, but an initial business plan based only on these lines was not viable. One set of bulk retail products with no Chinese components was carved out to supplement this operation and make the operation viable. Cost justification was the insurance this domestic operation provided.
  • 29. Challenges for the domestic operation Create a leaner more efficient operation that can compete with China across the board in all product lines.
  • 30. Approach to creating this competitive operation Improve the domestic operation Understand the true costs of operating in China and the unique opportunities afforded a local, flexible manufacturing operation as opposed to an inflexible, but highly efficient competitor in China.
  • 31. Putting our house in order Value Stream Map Lean Automation Quality Systems
  • 32. Lean Manufacturing Concepts & Techniques Used Value Stream Map * Flow: Setup Reduction, Cellular Manufacturing, Batch Size Reduction, Visual Workplace, Layout * Pull: Kanban Systems, Supply Chain Management, Point of Use * Others: Quality Improvement & Analysis *, Total Productive Maintenance, Training * * Used most frequently prior to Automation
  • 33. Lean Techniques Used Before Automation Process Flow Diagrams Setup Time Reduction Cycle Time Reduction to Produce Smaller Orders Quality improvement Visual Workplace
  • 34. SETUP TIME REDUCTION SETUP TIME REDUCTION TEAM MEETING PROPOSED SETUP REDUCTION STEPS 1. Separate the work that must be done while the press is stopped (Internal Functions) from the work that can be done while the press is running (External Functions) 2. Create operating tables for external functions 3. Pre-arrange dies, jigs, tools, fixtures, materials, etc. 4. Pre-stage dies, jigs, tools, fixtures, materials, etc. 5. Perform parallel operations – have more than one person working on the setup at the same time. 6. Maintain dies in good operating order 7. Maintain a clean, well-organized storage for detached dies and fixtures 8. Standardize dies to eliminate adjustments 9. Revolving car concept – Use a die cart with a turntable to unload the used die from the press then rotate the table to load the new die. 10. Use fewer fasteners to attach the die to the press. 11. Use quick-type fasteners to attach the die to the press. 12. Do methods and time analysis on all elements of the setup. Then review for possible element elimination, combining or shortening. 13. Standardize external setup functions. Operations for preparing dies, tool and materials should be made into routines and documented as procedures. 14. Standardize internal setup functions. Operations for removing and installing dies, as well as making machine adjustments should be made into routines and documented as procedures. 15. Keep records and use them. For every setup records should be kept, by machine number and die number, of any irregularities in the process and the timing. These records should then be reviewed by the team to determine if a change should be made to the standard procedures.
  • 35. Moving Product Back From China The New Challenge Product cost less than delivered cost from China Logistical problems of production in China Lead time issues Inventory problems
  • 36. Hidden Costs Vulnerability of the supply chain. SARS; Longshoreman's strike; political volatility Market place reaction time - soft cost - what is this worth? Ability to make design changes
  • 37. Hidden Costs Management trips to China. If meetings are once a quarter this is one month out of the office Typically the manager does not travel alone. Illness resulting from travel
  • 38. Hidden Costs Quality issues caught sooner in USA and are significantly less expensive to react to. More stateside overhead needs to be allocated to China operation. Loading and Unloading of hand stacked containers. Allocation of State Side “Back-up” System Costs (Operational or Air Freight) vs. Cost of Lost Sales
  • 39. New Cost Comparisons Educational Products. Profitable to run in the USA. Lead times have been reduced considerably. Costs per unit are down for educational items compared to previous domestic operation and initial set-up at Advent.
  • 40. New Cost Comparisons Promotional Items. This was the first success story. The more efficient bagging operation could compete with China, especially when transportation was added into the equation. Domestic was not always the least expensive option but the costs were very close. More importantly, China was never able to meet the schedules demanded by the promotional customers.
  • 41. New Cost Comparisons Retail Products. This took longer. Operations were improved. Quality systems installed, overhauled, re- evaluated and overhauled again. Equipment upgraded to meet tighter operational demands. Using only hard costs only the domestic operation was able to get to within 10 to 15% of China on most products. Using soft costs, the first two large retail items were awarded to the domestic facility over China earlier this year.
  • 42. Where Do We Go From Here? Establishing a cycle of continuous improvement Automated bag counting and weighing Reducing lead times and quality errors The challenge for the future is to better identify and quantify the soft costs and compete across the board on all products.
  • 43. Where Do You Go From Here? Develop a Financial Model that incorporates all of the hard costs and as many of the “soft” costs as possible Determine the cost of “insurance”.
  • 44. March 2005: Outsourcing study of Senior Manufacturing Executives At one year into their China outsourcing program 4% of companies rated themselves as “very satisfied”. For those that continued to invest in their China operation the satisfaction rate increased to only 9% of companies after 5 years. Only those investing for longer than the 5 years finally showed a satisfaction survey of 23%. Needless to say, the cost savings were not what was expected for the first 5 years, and for most even after that time the savings were far less than expected.
  • 45. Questions to Ask as you develop your model? Do we need to be even or just within 10%? 15%? 20%? What is the cost of Supply Chain interruption? What is the cost of lost sales? How many more sales could be made with shorter lead times? What is the cost of excess inventory (too much of the wrong thing and not enough of the right thing)? Where and when does Automation fit into my plan? How do I grow from here? How does the Snapper/Wal-Mart story fit my company?
  • 46. Most Important Question to Answer as you try to determine where best to manufacture your product….. Which path gives the greatest potential for long term viability and success, not just short term profit? Like any good teacher - answer yourself with a question - or better yet, two questions…. Where is the product used? Where can I control the product features and the product quality the best?
  • 47. Q&A Tom Lawton, President Advent Design Corp. Canal Street & Jefferson Ave. Bristol, PA 19007 Advent Design 800-959-0310 Corporation tom.lawton@adventdesign.com
  • 48. Bill Chesterson CEO Automation & Product Design Advent Design 215 781 0500 Ext: 203 Corporation bill.chesterson@adventdesign.com 925 Canal Street Tom Lawton President Bristol PA, 19007 Contract Manufacturing 215 781 0500 Ext: 202 (P) 215 781 0500 (F) 215 781 0508 tom.lawton@adventdesign.com www.adventdesign.com Frank Garcia Director Planning & Productivity 215 781 0500 Ext: 207 frank.garcia@adventdesign.com