The document discusses the importance of constant innovation for business success, especially during times of recession or crisis. It notes that consumers are fascinated by new products, services, and communication ideas. While some companies struggled during the recession, those that emphasized innovation and had an innovation strategy fared better. The document provides examples of companies like Samsung, Lego, and Carat that transformed their businesses through innovative approaches. It stresses that innovation must be managed strategically, beyond just times of crisis or niche markets, and can benefit from outside perspectives.