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WELCOME
AFIDENCEIT
A Company Built on Trust
EXECUTIVE
ADVISORY
PROJECT
MANAGEMENT
TECHNOLOGY
MANAGEMENT
SECURITY &
COMPLIANCE
AWARD
WINNING
LAUNCHED
IN 2010
MASON, OH
(HQ)
MIAMISBURG,
OH75+ CLIENTS IN
30 STATES &
15 COUNTRIES
ASSURED FAILURE
Five Mistakes That Guarantee Project Collapse
WE’VE ALL BEEN HERE…
ASSURED FAILURE
WHAT IT CAN FEEL LIKE
ASSURED FAILURE
AGENDA
AGENDA
Lack of
Stakeholder
Alignment
Hero Time
Estimates
Scope
Creep
Failure to
Communicate
Undefined
Success
THE IRON
TRIANGLE
ASSURED FAILURE
SCOPE CREEP
SCOPE CREEP
 National Lampoon’s
Christmas Vacation
 The Expansion or Changing
of Project Goals While the
Project is in Progress
SCOPE CREEP
THE SILENT KILLER
SCOPE CREEP
r
Clear Alignment
of Project Goals
“BE ON THE SAME
PAGE”
Strong Sponsor
Support
“PROVIDE AIR
COVER”
Exhaustive
Requirements
Collection
“MINIMIZE THE
MISSES”
Extensively
Documented
Change Log
“BE ABLE TO TELL
THE STORY”
PROPERLY
MANAGED
SCOPE
THE SILENT KILLER
LACK OF STAKEHOLDER ALIGNMENT
LACK OF STAKEHOLDER ALIGNMENT
 Qantas, Australian Airline,
2005
 Introduced the ‘Jetsmart’
Parts Management System
 Cost $40 Million AUD
LACK OF STAKEHOLDER ALIGNMENT
IT TAKES A VILLAGE
LACK OF STAKEHOLDER ALIGNMENT
Lack of
Business Goal
Knowledge
IT TAKES A VILLAGE
Unidentified
Stakeholders
and
Expectations
Lack of Clear
Goals
Lack of Stakeholder
Alignment
14HERO TIME ESTIMATES
YOU’RE NOT ONE OF THE AVENGERS
 Police Chief Simon Overland
 Victoria Police Department,
Australia, 2005
 Replace an 18 Year Old
Criminal Database System
 Cost = $100 Million AUD
HERO TIME ESTIMATES
HERO TIME ESTIMATES
HERO TIME ESTIMATES
YOU’RE NOT ONE
OF THE AVENGERS
Project
Cancellation
Not Meeting
Deadlines
Poor Quality
Deliverables
Failure to
Properly
Schedule
Project Plan
Inflexibility
Poor Resource
Management
JUNK IN JUNK OUT
FAILURE TO COMMUNICATE
FAILURE TO COMMUNICATE
FAILURE TO COMMUNICATE
 Summer Olympics & G4S
 London, 2012
 G4S Contracted with the
Olympic Games to Provide
10,000 Trained Security
Personnel
 Cost = $60 million
CAN YOU HEAR ME NOW?
FAILURE TO COMMUNICATE
CAN YOU HEAR ME
NOW?
• Managed
Expectations
• Engaged
Stakeholders
• Confidence• Transparency
On the
Same Page
Trust
Building
Tell The
Story
Propels
Engagement
20
UNDEFINED SUCCESS
HOW TO KNOW YOU GOT TO WHERE YOU WERE GOING
 British Home Office, 2012
 Equip 41,000 British Police
Officers with Blackberry
Devices
 Projected Savings = 125
Million GBP
UNDEFINED SUCCESS
UNDEFINED SUCCESS
UNDEFINED SUCCESS
HOW TO KNOW YOU
GOT TO WHERE
YOU WERE GOING
METRICS
• What is
important?
BASELINE
• Where are
we today?
TARGETS
• Where do
we want to
be?
WRAPPING IT UP
QUESTIONS
?
THOUGHTS
!
COMMENTS
…
ASSURED FAILURES
Thank
You!
@Afidence
www.afidence.com
Projects@Afidence.com

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Assured Failure: Five Mistakes that Guarantee Project Collapse