4. Humanly | What we work on
We specialise in working with vulnerable groups and have tackled a wide
range of complex social problems, including:
• Mental health
• Dementia
• Disability
• Cancer
• Adult social care
• Education
• Refugees
• Empowering women and girls
• Worker's rights
• Children's services
• Public transport
• Citizen engagement
• Climate change
5. Humanly | Who we are
Ali Fawkes
Social Innovation
Consultant
Zoe Rowe
Social Innovation
Consultant
Ottla Arrigoni
Service Designer
Jenni Parker
Founder and Director
6. Humanly | Agenda
Welcome and introductions
PART 1:
Presentation on co-production and co-creation
Planning frameworks
Break
PART 2:
Work in project groups to plan co-creation
Break
PART 3:
Share back plans
9:30- 9:45
9:45 - 10:15
10:15 - 10:30
10:45 - 11:30
11:30 - 11:40
10:30 - 10:45
11:40 - 12:30
10. Human-Centred Design Process | Co-creation
Involving stakeholders and users
in the generation of hundreds of
ideas for potential solutions.
Themes are identified and ideas
are evaluated democratically
before detailed concepts are
developed.
11. Human-Centred Design Process | Prototyping
Bringing ideas to life and rapidly
testing them to find out what
works and what doesn’t work.
This is an iterative process that
eventually leads to a stable solution
ready to move into a pilot.
15. Co-production
https://www.scie.org.uk/publications/guides/guide51/what-is-coproduction/defining-coproduction.asp
There is a difference between co-production and participation:
participation means being consulted while co-production means being equal partners and
co-creators
A distinction has also been made between co-production and co-creation.
In co-production, people who use services take over some of the work done by practitioners. In
co-creation, on the other hand, people who use services work with professionals to design,
create and deliver services.
No one definition, however:
17. Co-creation
• Co-creation with all key stakeholders,
including target users, service providers,
experts, developers, etc
• Build on stimulus from the research phase to
inform and inspire idea generation (key
insights, personas, user journeys)
• Generate 100s of ideas, quantity over quality
at this stage
25. Example | Co-creation and dementia
Learning about the participant’s life, what they
enjoy, what they struggle with, what is most
important.
Methods:
• Semi-structured interview
• Guided tour
• Card sorting
We learnt that the participant enjoys cooking
but it is becoming progressively harder to
remember the steps in recipes and where
things are kept.
A particular challenge was remembering what
had happened on previous days or when he
has last seen certain people.
26. Example | Co-creation and dementia
Following idea generation, sketches of concepts were produced and presented to the
participant for feedback. He liked the idea of a video cookbook.
27. Example | Co-creation and dementia
The content for the prototype was made with
the participant in his home. This ensured that
he was in control of the content and that it was
personally relevant.
28. Example | Co-creation and dementia
The participant tested the prototype over a period of time, feeding back to us with any challenges, enabling
co-creative iteration.
43. 43
Training others to run F2F activities | Interactive Google Forms
• Participants can complete the
training in their own time
when they have a stable
internet connection
• Overcomes video call
connectivity issues
• Good for providing
opportunities for questions/
comments and to check
understanding through
quizzes