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Donny C. Shimamoto, CPA/CITP, CGMA
 Donny is the founder and managing director of IntrapriseTechKnowlogies LLC, an
advisory-focused CPA firm focused on innovation acceleration and organizational
development for small businesses, middle market organizations, and nonprofits.
Donny is a recognized thought leader and educator in the fields of accounting
technology, IT risk management, and performance management. His dedication to
helping accountants and organizations strategically leverage technology while
proactively managing their business and technical risk is paramount.​
 Donny also serves as an business transformation advisor and outsourced “IT partner”
for local & regional firms, finance departments, and internal audit departments who
lack in-house IT executive leadership and IT audit expertise; He helps with risk
assessments, IT-related advisory services, development of innovation strategies,
streamlining of internal firm/department operations, and increasing staff proficiency
with IT tools supporting internal operations and accounting/audit services delivery.
 ​Donny is a past chairman of the AICPA’s Information Management and Technology
Assurance Executive Committee, and former member of its Governing Council,
Assurance Services Executive Committee, and numerous other AICPA committees and
task forces. Donny was recognized as one of the Top Thought Leaders in Public
Accounting by CPA Practice Advisor from 2012 to 2021, Top 100 Most Influential
People in Accounting (2013/2014/2017-2020) by Accounting Today, received the
2009-2010 President’s Award from the Hawaii Society of CPAs, was named to CPA
Technology Advisor’s 40 Under 40 list in 2007 & 2009 & 2014, and was also a Hawaii
Top High Tech Leader in 2004. 5
Managing Director
IntrapriseTechKnowlogies
donny@intraprise.us
(628) 222-3511
Facebook/Instagram/
LinkedIn/Twitter:
@donnyitk
Blog:
www.donnyitk.com
Audience Polls – Demographics
 Organization Type/Size
– Solo Practitioner
– Small Firm (2-10 people)
– Medium Firm (11-40 people)
– Large Firm (41+ people)
– Business & Industry
 Role in Organization
– Lead Executive
– Executive Leadership
– Dept Director/Manager
– Dept Staff
– Consultant / Vendor
 Primary Area of Practice
– Admin / Practice Mgmt
– Audit / Assurance
– Consulting (non-Audit/Tax)
– Financial Reporting /
Accounting
– Tax & Financial Reporting
Audience Polls
Choose one from
each set of options
that best matches
how you view your
organization and
your role at work.
Creating an Innovation Strategy for Your Firm
 Selecting Your Information Systems
 Optimizing Your Accounting Solutions
– Developing Your Enterprise Architecture
– Understanding Integration & Customization
7
• Your Mission, IT Strategy, Information Needs, and Information
Architecture drive your Information Systems selection.
• Each element of the Information Architecture has different
types of systems supporting it; some systems support multiple
elements.
Selecting Your
Information Systems
8
Information Systems Selection Criteria
 There is no “correct” system for every
organization or every function.
 Selection criteria is driven by a variety of factors:
9
Information
System
Selection
Criteria
IT Strategy
Mission
Information
Needs
Information
Architecture
© 2013 IntrapriseTechKnowlogies LLC. All Rights Reserved.
 A shift is required in the Sustainable Value Chain of
organizational competencies
 Historically orgs could be very operationally driven. As
the need for differentiation and impact increases, orgs
must be more strategic to be sustainable and achieve
their mission
Mission,
business
strategy,
and
constituent
needs
Brand, values
and
organization
positioning
Develop
service
offerings and
value/benefit
proposition
Obtain
customers
and source
resources
Deliver
services
and
measure
impact
Constituent
satisfaction
and
retention
Information Systems Selection Criteria
10
Adapted from: CIMA’s Sustainable Value Chain of Organizational Competencies
Operations driven
Mission/strategy driven impact
Information Systems Selection Criteria
 System selection should be driven by
– Type(s) of data you need to manage
– Who needs access to the data
– How you want them to access the data
– The business processes the data supports
 Consider transaction processing needs versus
decision support needs
– Availability of information at the point of action
– Timeliness of information for decision support
11
© 2013 IntrapriseTechKnowlogies LLC. All Rights Reserved.
Business Solutions Strategy
 Single Vendor / Product Suite
– Pros: tightly integrated (data flow and security), single
support contact
– Cons: usually generic functionality usable by many,
harder to leave vendor
 Best of Breed
– Pros: best functionality for each need, deeper
functional understanding by vendor
– Cons: data and security not integrated (must be done
by you or pay consultant), multiple vendor contracts to
manage, multiple support contacts
12
© 2013, 2021 IntrapriseTechKnowlogies LLC
Information Systems Strategy
 Deep functionality vs. broad functionality
13
General Ledger
Sales Orders Billing
Accounts
Receivable
Cash
Receipts
Customer
Relationship
Management
(CRM)
Customer Portal
Online
Payments: ACH
and Merchant
Services
Professional
Services
Automation
(PSA):
time &
attendance,
job costing,
utilization
analysis, etc.
Poll: Business solution strategy
 What is your business solution strategy?
A. Primarily Single Vendor, niche apps are immaterial
B. Majority Single Vendor with a few niche apps
C. Single Vendor “core” with a bunch of niche apps
D. Best of breed
E. Not sure
Select the option that best represents your strategy
© 2021 IntrapriseTechKnowlogies LLC
14
• The “accounting system” is no longer just one software (the
general ledger)
• There are many specialized solutions that can be integrated
with the general ledger with both broad and specific
application
Optimizing Your Accounting
Solutions
15
• How you process transactions and measure the execution of
programs is important
• Use an Enterprise Architecture model to visualize the
processing of information
Developing Your
Enterprise Architecture
16
Understanding the Processing of Info
 Use an Enterprise Architecture model to
understand the processing of information
17
General
Ledger
GL
Budgeting &
Forecasting
CPM
Accounts
Payable
e-AP
Cash
Disbursements
e-AP GL
Corporate
Expense
Reporting
P-Card
Contract
Administration
PTM
Program
Operations
varies
Board
Oversight
ExtNet
Program
Collaboration
CPortal
Operational
Reporting
ODS
Budget
 Budget & Forecasts
Plan
 Estimates & Intentions
 Soft Commitments
 Hard Commitments
 Cash Flow Projections
Actual
 Expenditures
Performance Management
Financial
Budget
 Corporate Strategic Plan Goals &
Targets
 Program Strategic Plan Goals &
Targets
Plan
 Program Goals & Targets
 Contract Goals & Targets
 Other Quantitative Targets
Actual
 Actual performance measures
 Actual outcomes measures
Non-Financial
Management
Oversight
Intranet
Document
Management
DMS
CPM
Commitments
Management
CPM
Employee
Expense
Reporting
e-Exp
Timekeeping
Quality
Assurance
varies
GL
Constituent
Management
CRM
Program
Management
PTM
Payroll
PR
Human Resources
varies
T&A
e-Exp
HR
Administration
HR
Programs
varies
varies
Financial
Reporting
GL
GL
CPM
Accounting
Understanding the Processing of Info
Capture major operational processes (rectangles), supporting
systems (cylinders) and flow of data (arrows)
18
Understanding the Processing of Info
Look at management needs, including the non-financial
information needed to improve program management and
achieving of outcomes/impact
19
Understanding the Processing of Info
Obtain an understanding of the flow of information needed
to optimize the organization’s performance
20
Using the Enterprise Architecture
 An Enterprise Architecture model allows you to
see the entire org on one page
– Use it to analyze the current state of the org
– Use it to visualize the future state of the org
 Identify the functional needs of the org and the
systems supporting those needs
– Identify which areas may not be optimized or have
additional complexity
– Assess the impact of any information system changes
to business processes and info flow
21
Poll: Creating Enterprise Architecture
 Do you think you could create an Enterprise
Architecture model?
a) Yes, I already have the base skills
b) Yes, but I’d need more training
c) Maybe, I’d need to explore it more
d) No, this is not something I could do
e) No, not interested in doing this
© 2021 IntrapriseTechKnowlogies LLC
22
Intraprise Blueprint® for Accounting Firms
© 2014, 2015 IntrapriseTechKnowlogies LLC
• Integration is increasingly becoming a Must-Have
• Customization is increasing becoming taboo—but it’s
also becoming easier
Understanding Integration and
Customization
24
Integrating Information Systems
 Integration Options
– Manual – usually via batch export and import
using Excel or CSV file
– Automated Point-to-Point – direct system to
system usually using APIs, web services, or back
end database triggers
– Automated Synchronization Tool – intermediary
tool connects to various systems usually for pre-
defined data exchanges
– Automated Hub & Spoke – data warehouse or
master data serves as “hub” and “spoke” systems
report change to and query changes from “hub”
25
© 2013, 2021 IntrapriseTechKnowlogies LLC
To Customize or Not to Customize…
 Customization is often a bad word
– Generally results in higher total cost of
ownership (TCO) over the long run
 Differentiate between:
– Custom Configurations: works within the
built-in functionality of the vendors system
(e.g. custom fields and macros)
– Platform Customizations: works within the
vendor’s application platform to add tables or
functionality to the purchased system
– Custom Development: adding functionality
developed “from scratch” and integrated into
or along side the purchased system 26
© 2013, 2021 IntrapriseTechKnowlogies LLC
Tie Back to Enterprise Architecture
Map your info sys strategy and customization decisions back to your
Enterprise Architecture to validate the “big picture”
27
General
Ledger
GL
Budgeting &
Forecasting
CPM
Accounts
Payable
e-AP
Cash
Disbursements
e-AP GL
Corporate
Expense
Reporting
P-Card
Contract
Administration
PTM
Program
Operations
varies
Board
Oversight
ExtNet
Program
Collaboration
CPortal
Operational
Reporting
ODS
Budget
 Budget & Forecasts
Plan
 Estimates & Intentions
 Soft Commitments
 Hard Commitments
 Cash Flow Projections
Actual
 Expenditures
Performance Management
Financial
Budget
 Corporate Strategic Plan Goals &
Targets
 Program Strategic Plan Goals &
Targets
Plan
 Program Goals & Targets
 Contract Goals & Targets
 Other Quantitative Targets
Actual
 Actual performance measures
 Actual outcomes measures
Non-Financial
Management
Oversight
Intranet
Document
Management
DMS
CPM
Commitments
Management
CPM
Employee
Expense
Reporting
e-Exp
Timekeeping
Quality
Assurance
varies
GL
Constituent
Management
CRM
Program
Management
PTM
Payroll
PR
Human Resources
varies
T&A
e-Exp
HR
Administration
HR
Programs
varies
varies
Financial
Reporting
GL
GL
CPM
Accounting
© 2013, 2021 IntrapriseTechKnowlogies LLC
Poll: Innovation Training
 Where are your greatest needs to drive accounting
innovation for your organization?
a. More information about available vendors, apps, or
software
b. More guidance about how to ensure successful software
implementations
c. More guidance about best practices (e.g. internal
controls) around automating particular accounting areas
(e.g. AP, AR, month end close, etc.)
d. More training on information governance (e.g. data
lifecycle management, data privacy policy, etc.)
e. More training on data analysis/visualizations
© 2021 IntrapriseTechKnowlogies LLC
28
Visualizing Your v2.0 Accounting Dept
 What does the next “version” of your department
look like? Dream big and think bold!
– How will you ensure that your firm is
strategic and sustainable?
– Visualize your processes and technologies
to enable information to flow smoothly
 Use the Enterprise Architecture models
 Remember that all of this doesn’t happen overnight. It’s
a gradual process.
– Start with your vision (the Enterprise Architecture) and take
strategic steps to realizing the vision.
© 2015, 2021 IntrapriseTechKnowlogies LLC
29
Mission,
business
strategy, and
constituent
needs
Brand, values
and
organization
positioning
Develop service
offerings and
value/benefit
proposition
Obtain
customers and
source
resources
Deliver
services and
measure
impact
Constituent
satisfaction
and retention
Mission/strategy driven impact
Donny C. Shimamoto, CPA/CITP, CGMA
IntrapriseTechKnowlogies LLC
email: donny@intraprise.us
voice: (808) 735-8324
twitter: @donnyitk
Blog: www.donnyitk.com
Thank you for your attention
and participation!
Crafting Your Accounting Innovation Strategy

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Crafting Your Accounting Innovation Strategy

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  • 5. Donny C. Shimamoto, CPA/CITP, CGMA  Donny is the founder and managing director of IntrapriseTechKnowlogies LLC, an advisory-focused CPA firm focused on innovation acceleration and organizational development for small businesses, middle market organizations, and nonprofits. Donny is a recognized thought leader and educator in the fields of accounting technology, IT risk management, and performance management. His dedication to helping accountants and organizations strategically leverage technology while proactively managing their business and technical risk is paramount.​  Donny also serves as an business transformation advisor and outsourced “IT partner” for local & regional firms, finance departments, and internal audit departments who lack in-house IT executive leadership and IT audit expertise; He helps with risk assessments, IT-related advisory services, development of innovation strategies, streamlining of internal firm/department operations, and increasing staff proficiency with IT tools supporting internal operations and accounting/audit services delivery.  ​Donny is a past chairman of the AICPA’s Information Management and Technology Assurance Executive Committee, and former member of its Governing Council, Assurance Services Executive Committee, and numerous other AICPA committees and task forces. Donny was recognized as one of the Top Thought Leaders in Public Accounting by CPA Practice Advisor from 2012 to 2021, Top 100 Most Influential People in Accounting (2013/2014/2017-2020) by Accounting Today, received the 2009-2010 President’s Award from the Hawaii Society of CPAs, was named to CPA Technology Advisor’s 40 Under 40 list in 2007 & 2009 & 2014, and was also a Hawaii Top High Tech Leader in 2004. 5 Managing Director IntrapriseTechKnowlogies donny@intraprise.us (628) 222-3511 Facebook/Instagram/ LinkedIn/Twitter: @donnyitk Blog: www.donnyitk.com
  • 6. Audience Polls – Demographics  Organization Type/Size – Solo Practitioner – Small Firm (2-10 people) – Medium Firm (11-40 people) – Large Firm (41+ people) – Business & Industry  Role in Organization – Lead Executive – Executive Leadership – Dept Director/Manager – Dept Staff – Consultant / Vendor  Primary Area of Practice – Admin / Practice Mgmt – Audit / Assurance – Consulting (non-Audit/Tax) – Financial Reporting / Accounting – Tax & Financial Reporting Audience Polls Choose one from each set of options that best matches how you view your organization and your role at work.
  • 7. Creating an Innovation Strategy for Your Firm  Selecting Your Information Systems  Optimizing Your Accounting Solutions – Developing Your Enterprise Architecture – Understanding Integration & Customization 7
  • 8. • Your Mission, IT Strategy, Information Needs, and Information Architecture drive your Information Systems selection. • Each element of the Information Architecture has different types of systems supporting it; some systems support multiple elements. Selecting Your Information Systems 8
  • 9. Information Systems Selection Criteria  There is no “correct” system for every organization or every function.  Selection criteria is driven by a variety of factors: 9 Information System Selection Criteria IT Strategy Mission Information Needs Information Architecture © 2013 IntrapriseTechKnowlogies LLC. All Rights Reserved.
  • 10.  A shift is required in the Sustainable Value Chain of organizational competencies  Historically orgs could be very operationally driven. As the need for differentiation and impact increases, orgs must be more strategic to be sustainable and achieve their mission Mission, business strategy, and constituent needs Brand, values and organization positioning Develop service offerings and value/benefit proposition Obtain customers and source resources Deliver services and measure impact Constituent satisfaction and retention Information Systems Selection Criteria 10 Adapted from: CIMA’s Sustainable Value Chain of Organizational Competencies Operations driven Mission/strategy driven impact
  • 11. Information Systems Selection Criteria  System selection should be driven by – Type(s) of data you need to manage – Who needs access to the data – How you want them to access the data – The business processes the data supports  Consider transaction processing needs versus decision support needs – Availability of information at the point of action – Timeliness of information for decision support 11 © 2013 IntrapriseTechKnowlogies LLC. All Rights Reserved.
  • 12. Business Solutions Strategy  Single Vendor / Product Suite – Pros: tightly integrated (data flow and security), single support contact – Cons: usually generic functionality usable by many, harder to leave vendor  Best of Breed – Pros: best functionality for each need, deeper functional understanding by vendor – Cons: data and security not integrated (must be done by you or pay consultant), multiple vendor contracts to manage, multiple support contacts 12 © 2013, 2021 IntrapriseTechKnowlogies LLC
  • 13. Information Systems Strategy  Deep functionality vs. broad functionality 13 General Ledger Sales Orders Billing Accounts Receivable Cash Receipts Customer Relationship Management (CRM) Customer Portal Online Payments: ACH and Merchant Services Professional Services Automation (PSA): time & attendance, job costing, utilization analysis, etc.
  • 14. Poll: Business solution strategy  What is your business solution strategy? A. Primarily Single Vendor, niche apps are immaterial B. Majority Single Vendor with a few niche apps C. Single Vendor “core” with a bunch of niche apps D. Best of breed E. Not sure Select the option that best represents your strategy © 2021 IntrapriseTechKnowlogies LLC 14
  • 15. • The “accounting system” is no longer just one software (the general ledger) • There are many specialized solutions that can be integrated with the general ledger with both broad and specific application Optimizing Your Accounting Solutions 15
  • 16. • How you process transactions and measure the execution of programs is important • Use an Enterprise Architecture model to visualize the processing of information Developing Your Enterprise Architecture 16
  • 17. Understanding the Processing of Info  Use an Enterprise Architecture model to understand the processing of information 17 General Ledger GL Budgeting & Forecasting CPM Accounts Payable e-AP Cash Disbursements e-AP GL Corporate Expense Reporting P-Card Contract Administration PTM Program Operations varies Board Oversight ExtNet Program Collaboration CPortal Operational Reporting ODS Budget  Budget & Forecasts Plan  Estimates & Intentions  Soft Commitments  Hard Commitments  Cash Flow Projections Actual  Expenditures Performance Management Financial Budget  Corporate Strategic Plan Goals & Targets  Program Strategic Plan Goals & Targets Plan  Program Goals & Targets  Contract Goals & Targets  Other Quantitative Targets Actual  Actual performance measures  Actual outcomes measures Non-Financial Management Oversight Intranet Document Management DMS CPM Commitments Management CPM Employee Expense Reporting e-Exp Timekeeping Quality Assurance varies GL Constituent Management CRM Program Management PTM Payroll PR Human Resources varies T&A e-Exp HR Administration HR Programs varies varies Financial Reporting GL GL CPM Accounting
  • 18. Understanding the Processing of Info Capture major operational processes (rectangles), supporting systems (cylinders) and flow of data (arrows) 18
  • 19. Understanding the Processing of Info Look at management needs, including the non-financial information needed to improve program management and achieving of outcomes/impact 19
  • 20. Understanding the Processing of Info Obtain an understanding of the flow of information needed to optimize the organization’s performance 20
  • 21. Using the Enterprise Architecture  An Enterprise Architecture model allows you to see the entire org on one page – Use it to analyze the current state of the org – Use it to visualize the future state of the org  Identify the functional needs of the org and the systems supporting those needs – Identify which areas may not be optimized or have additional complexity – Assess the impact of any information system changes to business processes and info flow 21
  • 22. Poll: Creating Enterprise Architecture  Do you think you could create an Enterprise Architecture model? a) Yes, I already have the base skills b) Yes, but I’d need more training c) Maybe, I’d need to explore it more d) No, this is not something I could do e) No, not interested in doing this © 2021 IntrapriseTechKnowlogies LLC 22
  • 23. Intraprise Blueprint® for Accounting Firms © 2014, 2015 IntrapriseTechKnowlogies LLC
  • 24. • Integration is increasingly becoming a Must-Have • Customization is increasing becoming taboo—but it’s also becoming easier Understanding Integration and Customization 24
  • 25. Integrating Information Systems  Integration Options – Manual – usually via batch export and import using Excel or CSV file – Automated Point-to-Point – direct system to system usually using APIs, web services, or back end database triggers – Automated Synchronization Tool – intermediary tool connects to various systems usually for pre- defined data exchanges – Automated Hub & Spoke – data warehouse or master data serves as “hub” and “spoke” systems report change to and query changes from “hub” 25 © 2013, 2021 IntrapriseTechKnowlogies LLC
  • 26. To Customize or Not to Customize…  Customization is often a bad word – Generally results in higher total cost of ownership (TCO) over the long run  Differentiate between: – Custom Configurations: works within the built-in functionality of the vendors system (e.g. custom fields and macros) – Platform Customizations: works within the vendor’s application platform to add tables or functionality to the purchased system – Custom Development: adding functionality developed “from scratch” and integrated into or along side the purchased system 26 © 2013, 2021 IntrapriseTechKnowlogies LLC
  • 27. Tie Back to Enterprise Architecture Map your info sys strategy and customization decisions back to your Enterprise Architecture to validate the “big picture” 27 General Ledger GL Budgeting & Forecasting CPM Accounts Payable e-AP Cash Disbursements e-AP GL Corporate Expense Reporting P-Card Contract Administration PTM Program Operations varies Board Oversight ExtNet Program Collaboration CPortal Operational Reporting ODS Budget  Budget & Forecasts Plan  Estimates & Intentions  Soft Commitments  Hard Commitments  Cash Flow Projections Actual  Expenditures Performance Management Financial Budget  Corporate Strategic Plan Goals & Targets  Program Strategic Plan Goals & Targets Plan  Program Goals & Targets  Contract Goals & Targets  Other Quantitative Targets Actual  Actual performance measures  Actual outcomes measures Non-Financial Management Oversight Intranet Document Management DMS CPM Commitments Management CPM Employee Expense Reporting e-Exp Timekeeping Quality Assurance varies GL Constituent Management CRM Program Management PTM Payroll PR Human Resources varies T&A e-Exp HR Administration HR Programs varies varies Financial Reporting GL GL CPM Accounting © 2013, 2021 IntrapriseTechKnowlogies LLC
  • 28. Poll: Innovation Training  Where are your greatest needs to drive accounting innovation for your organization? a. More information about available vendors, apps, or software b. More guidance about how to ensure successful software implementations c. More guidance about best practices (e.g. internal controls) around automating particular accounting areas (e.g. AP, AR, month end close, etc.) d. More training on information governance (e.g. data lifecycle management, data privacy policy, etc.) e. More training on data analysis/visualizations © 2021 IntrapriseTechKnowlogies LLC 28
  • 29. Visualizing Your v2.0 Accounting Dept  What does the next “version” of your department look like? Dream big and think bold! – How will you ensure that your firm is strategic and sustainable? – Visualize your processes and technologies to enable information to flow smoothly  Use the Enterprise Architecture models  Remember that all of this doesn’t happen overnight. It’s a gradual process. – Start with your vision (the Enterprise Architecture) and take strategic steps to realizing the vision. © 2015, 2021 IntrapriseTechKnowlogies LLC 29 Mission, business strategy, and constituent needs Brand, values and organization positioning Develop service offerings and value/benefit proposition Obtain customers and source resources Deliver services and measure impact Constituent satisfaction and retention Mission/strategy driven impact
  • 30. Donny C. Shimamoto, CPA/CITP, CGMA IntrapriseTechKnowlogies LLC email: donny@intraprise.us voice: (808) 735-8324 twitter: @donnyitk Blog: www.donnyitk.com Thank you for your attention and participation!

Notes de l'éditeur

  1. CPA firm version