HR in Action: Navigating Turbulence - Keeping our Teams Motivated, Engaged and Content in an Ever-changing World

Keeping Our Teams Motivated, Engaged
and Content in an Ever-changing World
Julie Bruns Julie Lawson
With: Moderated by:
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From the HR in Action: Navigating Turbulence Webinar
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Glint is the people success platform that leverages real-time people data to
help global organizations increase employee engagement, develop their
people, and improve results. Leading brands like United, Intuit, and Sky
leverage Glint’s unique combination of intuitive design, sophisticated
analytics, and actionable intelligence to help employees be happier and
more successful at work. Glint is now a part of LinkedIn. For more
information, please visit www.glintinc.com."

Click on the Questions panel to
interact with the presenters
https://www.humanresourcestoday.com/frs/13641929/keeping-our-teams-motivated--engaged-and-content-in-an-ever-
changing-world

About Julie Bruns
It is her mission to empower any sized company to embrace workplace well-being, by
offering workshops to enlighten, engage, and uplift employees through topics like
possibility, resilience, gratitude, and joy. Julie Bruns has worked in learning and
development for over 20 years and considers herself a lifelong learner. She has a
passion for teaching others what's possible and loves connecting with people to share
tips on how to enrich their lives, no matter where they are. Life and work can be
wonderful, and she's here to show you how!
About Julie Lawson
Julie Lawson majored in English at Boston University. She worked at the college radio
station, WTBU, where she developed a passion for producing shows with good music
and good stories. She started her career at a small publishing house in Los Angeles and
went on to become Webinar Coordinator at Aggregage, where she produces webinars
and facilitates BTS webinar functions. In her spare time, she enjoys going to the beach,
camping and reading great books.

5
HR in Action: Navigating Turbulence
Engaged employeesare more what?

6
CONNECTION
IS
ANYWHERE &
EVERYWHERE

7
Why
Connect?
What is a good
connection?
What impact
does a bad
connection
have?
How can we
get better
connections?
Why do we
need to feel
connected?
The Power of the Other, by Dr. Henry Cloud

8
o Shallow, isolated, no feedback, can’t be vulnerable
o Increased stress, low energy, lack of motivation
o Procrastination, lack of clarity, diminished focus
o Aren't able to make a real emotional investment
o Can either give or receive, but not both
Disconnected, No Connection

9
o A preoccupation, or pull toward a person who has the effect of making
you feel bad or ‘not good enough’ in some way
o You feel inferior
o You’re always trying to please this other person, but to no avail
o They withhold praise, are critical, have unreasonable demands
o Results in bad performance, defensiveness, diminished passion
The Bad Connection

10
o Feels good, but only temporarily
o Fun, high energy, an endorphin high
o Always striving to find one more good feeling about oneself
o May stay here for a while, but after feeling some relief you go
back to Corner Two, then eventually isolate back in Corner
One, continuing the cycle
o Results in feeling bad, so eventually you seek something to
soothe the soul
The Pseudo-Good Connection

11
Did you know?
“As long as you are alive, your heart and mind and
soul will be searching for a connection. An
“other”. Several others.
A community that will bring life, all the ingredients
of life that you need to get past the limit of your
present existence and performance.
The need for connection begins before infancy
and continues throughout life - from the womb to
the tomb. If you are alive, you need it to thrive,
period.”
Why be connected at work?
Chapter 3 Very specific relationships wire us for resilience and success, to get to the next level.
The wiring of our brains effects how we do; how we relate, how we feel, how we focus/concentrate, how we perform; it’s in
relationships that we are actually built; infants and neuroscience: connect/emphasize, regulating their emotions, solve
problems, etc. (when connections are positive, attuned, empathic, caring, support, challenging, thriving is obtained).

12
• You can be your whole self, the real authentic you
• Builds ownership, responsibility, and autonomy
• Makes learning and failure safe
• We thrive and grow
• Abilities are supported, but simultaneously you are held accountable
• A relationship to which you can bring your heart, mind, soul and passion
• After having a conversation with an “other” in Corner Four, you leave
feeling energized, having courage to solve problems, and confidence to
work out issues
True Connection (the best one!)
Your brain gets rewired (neuroscience) during these conversations/connections; none of us are self-made, “self-help”, help
comes from other sources…
https://hbr.org/2015/09/how-to-build-the-social-ties-you-need-at-work

13
Were you excited to see the answers?
What did you feel when someone wrote the same name?
In the chat, type your favorite band or concert

14
Did you know that unhappy employees cost
the U.S. up to $550 billion per year?
https://www.cmswire.com/employee-experience/5-reasons-to-invest-in-employee-experience/
https://blog.smarp.com/employee-engagement-8-statistics-you-need-to-know
Lora Zotter, VP of employee experience at MentorcliQ, stated that, “It's a mistake to think that craft beer and ping pong is
enough to keep millennials happy (or Gen Z, for that matter). What millennials want is thoughtful onboarding, mentorship, and
opportunities for growth and advancement.”

15
•More engaged employees are happier, 31% more
productive, have 37% more sales, and are 3x more
creative!
Who wouldn’t want that?
How would your employees feel if they were
more engaged at work?
And! It reduces absenteeism, improves morale, companies are 21% more profitable
• Lora Zotter, VP of employee experience at MentorcliQ, stated that, “It's a mistake to think that craft beer and ping pong is
enough to keep millennials happy (or Gen Z, for that matter). What millennials want is thoughtful onboarding, mentorship,
and opportunities for growth and advancement.”

16
“Leaders who are immersed in employee experience are more apt to
care about and empathize with their employees, and realize that they
are people, not numbers. This allows for a greater connection with those
who work for them, more effective communications and stronger
relationships.”
“Empathy has a direct impact on the productivity, loyalty and
engagement of the employees in your organization.”
Engaged employees are more immersed…
https://www.cmswire.com/employee-experience/5-reasons-to-invest-in-employee-experience/

17
Survey employees to find out what they want.
Where do I start?

18
• Get to know them
• Provide them with the tools for success
• Recognize your team and their hard work
• Encourage teamwork among employees
• Listen to and act on employee feedback
• Motivate, inspire and coach your employees
• Let them show you how they can lead
• Encourage their personal development
How do you engage employees?
https://www.nutcache.com/blog/how-to-engage-employees/
There are 13 strategies in this list…I chose 8 to highlight

19
Connected, motivated employees are engaged
“You're not in control of
the universe or other
people, but you are
always in control of
yourself.”
“I define connection as
the energy that exists
between people when
they feel seen, heard,
and valued; when they
can give and receive
without judgment; and
when they derive
sustenance and
strength from the
relationship. “
We need to establish
multiple connections to
feed us different kinds
of energy, because
never will one
relationship be able to
supply all of our needs
Brenee Brown – The Gifts of Imperfection, p 92
The Power of the Other…the power that someone else has in your life, achievement, well being…self efficacy
"You are 100% in control of your side of the relationship, your levers in the business, your input, the training and discipline of
your kids and on and on."

You live longer, they
determinewhetheryou
reachyourgoals, what
your salary is, your kids’
academic success
They affect us
physically,
emotionally,
intellectually, and
spiritually as they
helpusfindour
purposein life
Determine how you
cope with stress
and failure, your
trust in others, your
physicalpain
thresholds, how
and what you think
Truly connected
people are both
emotionallypresent
and able to give
and receive
True connections
come from many
differentdimensions
oflife (great coaches,
bosses, mentors,
colleagues, and great
leaders)
The amazing benefits of truly great connections
Fuel we get from corner four relationships come from all different places…we need multiple connections to feed this fuel.

21
• Content employees are
peaceful and happy
• They can find more of
this through a practice
• What do you think they
need to practice?

22
To be more engaged, content and motivated
we need to practice mindfulness
https://www.inc.com/jessica-stillman/how-meditation-rewires-your-brain-for-less-anxiety-and-faster-
learning.html
https://blog.bufferapp.com/how-meditation-affects-your-brain
https://hbr.org/2017/01/spending-10-minutes-a-day-on-mindfulness-subtly-changes-the-way-you-react-to-
everything

23
The benefits of mindfulness
Calms Nerves Controls Anxiety Reduces Stress Improves Sleep
Helps Control
Pain
Lengthens
Attention Span
Increased work
satisfaction
Lower
healthcare costs
https://www.healthline.com/nutrition/12-benefits-of-meditation#section1

24
How can I or we do this?
PRACTICE 5-10
MINUTES A DAY
AVOID READING EMAIL
FIRST THING
TURN OFF ALL
NOTIFICATIONS
STOP MULTI-TASKING ADD IT TO YOUR
CALENDAR
https://www.forbes.com/sites/travisbradberry/2014/10/08/multitasking-damages-your-brain-and-career-new-studies-
suggest/#26b730656ee6
http://goodthinkinc.com/live-happy-4-ways-to-stop-work-stress-from-following-you-
home/?utm_campaign=Mailing%20List&utm_source=hs_email&utm_medium=email&utm_content=57442822&_hsenc=p2ANq
tz-8UEZg1nKwuwQCfaVTmQHrdY6K-zkpYiYNdiXEzweCbBMO7mt8gfEPBxhvAom-0PY6Ut-UvMVTqMnRaqhX2ehany-
rZDA&_hsmi=57442822

What will you do more of today?
https://hbr.org/2013/07/employee-engagement-does-more
https://www.entrepreneur.com/article/246036#:~:text=Unhappy%20workers%20cost%20the%20U.S.%20between%20%24450
%20and%20%24550%20billion,research%20and%20polling%20company%20Gallup.

Q&A
Julie Lawson
With: Moderated by:
Workplace Wellness Consultant,
2possibiltyandbeyond
LinkedIn page: /in/yes2possibility/
Email: julie@2possibilityandbeyond.com
Sign up for my newsletter and receive
Creating More Joy at Workcom
Julie Bruns
Webinar Coordinator, Aggregage
LinkedIn page: /in/julie-lawson-25a027154/
Email: julie.lawson@aggregage.com
https://www.humanresourcestoday.com/frs/13641929/keeping-our-teams-motivated--engaged-and-content-in-an-ever-
changing-world

HR in Action: Navigating Turbulence - Keeping our Teams Motivated, Engaged and Content in an Ever-changing World

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HR in Action: Navigating Turbulence - Keeping our Teams Motivated, Engaged and Content in an Ever-changing World