Disengaged employees cost companies $550 billion annually in lost productivity. The document discusses strategies to increase employee engagement through fostering connections and adopting a coaching mindset. It recommends implementing one of five strategies such as creating non-work connections or recognizing employees. Adopting a coaching approach through asking open-ended questions and avoiding assumptions can help employees feel invested in their career growth and connected to company purpose, which increases engagement.

5. OBJECTIVES
• Understanding the true cost of disengaged employees
• Discover what employees really want from their employers
• Learn 5 Simple Strategies to connect and foster engagement
• Adopt a Coaching Mindset to increase employee engagement

6. Captain Obvious says:
Disengaged Employees Cost Money
$550 BILLION ANNUALLY

7. GALLUP WORLD POLL
• 63% employees “not engaged”
• 24% are “actively disengaged”
• 48% are actively job searching
• All is not lost – When employees
are reengaged…
• 17% more productive
• 31% decrease in total turnover
• This 17% boost = $93Billion of
the $550B lost
25%
75%
Mandatorily Voluntarily
HOW EFFORT IS GIVEN

8. 2020 Predictive Index Survey
MOST BURNED OUT EMPLOYEE GROUP:
•MANAGERS
LOWEST LEVELS OF ENGAGEMENT:
•INDIVIDUAL CONTRIBUTORS

9. WHAT DO EMPLOYEES WANT??
This Photo by Unknown Author is licensed under CC BY-NC

10. WHAT DO EMPLOYEES REALLY WANT?
HISTORY TOLD US…
📋 Task Significance
🔍 Task Identity
🙋🏻‍♀️ Autonomy
🌈 Variety
🗣 Feedback
TODAY IS TELLING US…
👀 See connection to PURPOSE
📈 Investment in succession
👏🏻 Build relationships with
team
🎯 Manager know their goals
👨🏻‍💻 Transparent Co. leadership

11. WHAT ARE THE SECRET EQUATIONS?

12. SECRET EQUATIONS (TO ENGAGEMENT SUCCESS)
WHEN PEOPLE ARE CONNECTED
=
PEOPLE ARE MOTIVATED
WHEN PEOPLE ARE MOTIVATED
=
PEOPLE ARE HAPPY
WHEN PEOPLE ARE HAPPY
=
PEOPLE STAY
• STAY AND WORK
• STAY AND OUTPERFORM
• STAY ENGAGED
ACTION CREATES EMOTION

14. 5 Strategies to Create Connection & Foster Engagement
1. CREATE NON-WORK RELATED CONNECTION
TIME
• Non-work related connection makes employees 35% more likely to
adapt to changes in their work environment
• Follow 50/10 Rule – 50 minute meeting / 10 minute connection time
• Large Group & Breakout Rooms – Use BOTH & Change it up

15. 5 Strategies to Create Connection & Foster Engagement
2. ESTABLISH THE PIT AND PRAISE
• Start Meetings volunteering a PIT – A less-than-win allows
encouragement
• Then Share a PRAISE – A win allows celebration of success
• Sharing Wobbles & Wins – Increases vulnerability & connectedness

16. 5 Strategies to Create Connection & Foster Engagement
3. PRACTICE the 5:1
• 5 Positive Interactions to 1 Negative Interaction
• Ratio creates a cushion of well-being
• Benefit of Positive Intent is applied & negative feedback is received
more positively in future

17. 5 Strategies to Create Connection & Foster Engagement
4. ADOPT: “WHAT CAN I DO FOR YOU?”
“HOW CAN I HELP?”
• When was the LAST time YOU asked these questions to someone?
• When was the LAST time SOMEONE asked you these questions?
• How can you make them part of your connection collection?

18. 5 Strategies to Create Connection & Foster Engagement
5. DO IT LIKE DISNEY™️
• Line of Sight – Catch ‘em doing “IT” right!
• Recognition – Public or Private – conveys value, gratitude,
and fosters engagement
• Create the culture that EVERYONE can offer PRAISE and that
it is expected and valued

19. Coaching Increases Connection & Engagement

20. The “Hows” of Coaching
HOW IS COACHING BENEFICIAL?
• Provides safe space & sounding
board for employees to:
• Examine their own behaviors
• Define clear choices
• Create accountability
• Claim personal responsibility
• Reaffirm their commitments
• Connect to the purpose
HOW IS COACHING VIEWED?
• Coaching is a privilege
• Coaching is an investment:
• Career Path & Succession
• Skill Set
• Group & Team Dynamics
• Culture

21. Adopting a Coaching Mindset

22. Mindset #1 - Accept NO Assumptions
WHAT YOU SEE
Negative Attitudes
Inconsistent Behaviors
DISSATISFACTION
THEIR OWN STORIES
WHAT YOU DON’T SEE
FAMILY ISSUES
FINANCIAL CONCERNS
FEAR (FOMO)
Poor Performance
Disengagement

23. Mindset #2 – Feedback Isn’t Coaching
FEEDBACK COACHING
Who’s doing the talking? The Giver Both the Giver and Receiver
What type of conversation? One-Way Conversation Two-Way Conversation
Statements or Questions? Statements Questions
Instruction or Co-Creation? Instruction on next steps Co-Creation on next steps
Success of the Result?
Short Term (possibly needing
another conversation)
Long Term (because the
solution was co-created)

24. The Key to Asking Coaching Questions
Watch the WHY & Be Careful Not to SHOULD
Words that END a coaching conversation
• WHY
• SHOULD
• Use Curiosity and Reflective Inquiry & Questions
• How will we…
• Tell me about the decision to…
• Walk me through…
• So what you’re saying is (or you showed…)

25. USE WHAT YOU KNOW
YOU KNOW EMPLOYEES WANT:
• A CONNECTION TO PURPOSE & MISSION
• AN INVESTMENT IN THEIR SKILLS & CAREER PATHS
• CONNECTIONS TO A TRANSPARENT MANAGER/LEADER
To Dos:
1. 5 STRATEGIES TO CREATE CONNECTION – PICK 1 AND IMPLEMENT IT TODAY!
2. ADOPT A COACHING MINDSET
3. CONSIDER AN EXTERNAL COACHING PROGRAM TO DRIVE ENGAGEMENT

26. And connect, engage and
coach them while they do it.