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The Evolving Role of the CDO and CAO
TO USE YOUR COMPUTER'S AUDIO:
When the webinar begins, you will be connected to audio
using your computer's microphone and speakers (VoIP). A
headset is recommended.
TO USE YOUR TELEPHONE:
If you prefer to use your phone, you must select "Use Telephone"
after joining the webinar and call in using the numbers below.
United States: +1 (914) 614-3221
Access Code: 340-100-827
Audio PIN: Shown after joining the webinar
--OR--
Join the webinar panel in-person at CDAO Fall, taking place Nov 18-20 in
Boston.
Ash Dhupar
With:
CAO, Publishers Clearing House
Ben Donlon
With:
CAO, Metro United Way
Chris Hutchins
With:
VP, CDAO, Northwell Health
Larry Shiller
With:
CDO, Rising Stars Foundation
Corinium is a specialist market intelligence, advisory and events company.
Their Chief Data & Analytics Officers, Fall event will be taking place
November 18–20, at the Seaport Hotel & World Trade Center, Boston, and
is set to be the largest gathering of data analytics execs on the East Coast!
Join the webinar panel in person at CDAO Fall (cdao-
fall.coriniumintelligence.com) to continue today’s discussion. Register to
attend & save $100 using discount code: Webinar100
3
Click on the Questions panel to
interact with the presenters
https://www.dataleadersbrief.com/frs/11389631/the-evolving-role-of-the-cdo-and-cao
About Ash Dhupar, CAO, Publishers Clearing House
Ash Joined PCH in June 2014 as Chief Analytics Officer and is responsible for harnessing the power of big data and
analytics to evolve mobile and cross-channel strategies. Ash oversees analytics, modeling and insights across all PCH
business including Commerce, Digital Entertainment and Liquid. Ash is a 20-year veteran in the Analytics industry and
has a deep passion for creating breakthrough and visionary analytics / analytic products which have changed how
business is done across Retailing, Advertising and Digital Marketing. Prior to joining PCH, he was SVP, Global Head of
Research & Analytics at the NPD Group and founded two successful Analytics startups. He has a Bachelor of Science
in Math / Statistics, an MBA in Marketing and Bachelor of Law in Corporate Law.
The Evolving Role of the
CDO and CAO
About Ben Donlon, CAO, Metro United Way
Ben strives to help people see opportunities in their lives, regardless of their current circumstance, to create the life
they desire. In his 6 years working at Metro United Way, Ben has progressed from his initial role as a Community Data
Analyst, to Business Intelligence Analyst, to Financial Management and Strategic Business Analyst, to his current role
as Chief Analytics Officer.
About Chris Hutchins, VP, CDAO, Northwell Health
Chris is a senior health care leader with over 20 years of experience developing analytic teams, establishing data
governance, data warehousing and business intelligence implementation, delivering solutions focused on patient
experience, outcomes, cost, population health, quality, regulatory and risk based arrangements, revenue cycle, health
system operations. He has extensive experience with organizational transformation and specializes in integrating
analytic, IT and Informatics teams across organizational lines to improve solution delivery and enabling data driven
insight.
The Evolving Role of the
CDO and CAO
About Larry Shiller, CDO, Rising Stars Foundation
A recognized data expert and author (Software Excellence, Prentice-Hall, 1990), Larry has provided data expertise and
strategy to many clients including Bridgewater Associates, Yale University, and Bank of America.
Building on the work of Angela Lee Duckworth, Carol Dweck, and others, and applying AI techniques to human
behavior, Larry helps employers measure grit and make better hiring decisions.
6
The Evolving Role of the
CDO and CAO
Agenda
• The roles of CAO and CDO: what exactly are they, and how are
they different?
• Personal stories of how the panelists entered these roles, and
challenges they have faced
• How the CDO and CAO roles have evolved
• Key steps for getting these roles formalized in your
organization, and for proving their value
• A look forward at the future of the CDO, CAO, and CDAO roles
• Words of advice for the aspiring CDO/CAO
7
The Evolving Role of the
CDO and CAO
How would you define the Chief Analytics Officer and Chief
Data Officer roles?
8
The Evolving Role of the
CDO and CAO
How did you end up in your current role, and what
challenges did you face as you moved into the position?
9
The Evolving Role of the
CDO and CAO
What are some lessons that you’ve learned along the way
– perhaps from some missteps that you yourself have
made?
10
The Evolving Role of the
CDO and CAO
What are some of the key challenges that you face
regularly as an established CDO/CAO?
11
The Evolving Role of the
CDO and CAO
How have you seen these roles evolve since your entry
into the data and analytics field?
12
The Evolving Role of the
CDO and CAO
How do you leverage data to overcome organizational
inertia and get the organization moving in a sustainable
direction?
13
The Evolving Role of the
CDO and CAO
The CDAO role is still young in many industries; how do
we get organizations to officially sanction these roles?
14
The Evolving Role of the
CDO and CAO
Once these roles are formally created, how do we go about
proving their value?
15
The Evolving Role of the
CDO and CAO
From your perspective, where do you think the CDO, CAO,
and CDAO roles are headed?
16
The Evolving Role of the
CDO and CAO
What are some words of advice that you’d give to people
who are aspiring to enter these roles?
17
Q&A
https://www.dataleadersbrief.com/frs/11389631/the-evolving-role-of-the-cdo-and-cao
LinkedIn : ash-dhupar-048502/
Twitter: @ash_dhupar
Website: pch.com
Ash Dhupar
CAO, Publishers Clearing House
LinkedIn: bendonlon/
Twitter: @MetroUnitedWay
Website: metrounitedway.org
Ben Donlon
CAO, Metro United Way
LinkedIn: cjhutchins/
Twitter: @Chrishutusa1
Website: northwell.edu
Chris Hutchins
VP, CDAO, Northwell Health
LinkedIn: lshiller/
Twitter: @lshiller
Website: risingstarsfoundation.org
Larry Shiller
CDO, Rising Stars Foundation
Corinium’s Chief Data & Analytics Officers, Fall event will be taking place
November 18–20, at the Seaport Hotel & World Trade Center, Boston, and
is set to be the largest gathering of data analytics execs on the East Coast!
Join the webinar panel in person at CDAO Fall (cdao-
fall.coriniumintelligence.com) to continue today’s discussion. Register to
attend & save $100 using discount code: Webinar100

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The Evolving Role of the CDO and CAO

  • 1. The Evolving Role of the CDO and CAO TO USE YOUR COMPUTER'S AUDIO: When the webinar begins, you will be connected to audio using your computer's microphone and speakers (VoIP). A headset is recommended. TO USE YOUR TELEPHONE: If you prefer to use your phone, you must select "Use Telephone" after joining the webinar and call in using the numbers below. United States: +1 (914) 614-3221 Access Code: 340-100-827 Audio PIN: Shown after joining the webinar --OR-- Join the webinar panel in-person at CDAO Fall, taking place Nov 18-20 in Boston. Ash Dhupar With: CAO, Publishers Clearing House Ben Donlon With: CAO, Metro United Way Chris Hutchins With: VP, CDAO, Northwell Health Larry Shiller With: CDO, Rising Stars Foundation
  • 2. Corinium is a specialist market intelligence, advisory and events company. Their Chief Data & Analytics Officers, Fall event will be taking place November 18–20, at the Seaport Hotel & World Trade Center, Boston, and is set to be the largest gathering of data analytics execs on the East Coast! Join the webinar panel in person at CDAO Fall (cdao- fall.coriniumintelligence.com) to continue today’s discussion. Register to attend & save $100 using discount code: Webinar100
  • 3. 3 Click on the Questions panel to interact with the presenters https://www.dataleadersbrief.com/frs/11389631/the-evolving-role-of-the-cdo-and-cao
  • 4. About Ash Dhupar, CAO, Publishers Clearing House Ash Joined PCH in June 2014 as Chief Analytics Officer and is responsible for harnessing the power of big data and analytics to evolve mobile and cross-channel strategies. Ash oversees analytics, modeling and insights across all PCH business including Commerce, Digital Entertainment and Liquid. Ash is a 20-year veteran in the Analytics industry and has a deep passion for creating breakthrough and visionary analytics / analytic products which have changed how business is done across Retailing, Advertising and Digital Marketing. Prior to joining PCH, he was SVP, Global Head of Research & Analytics at the NPD Group and founded two successful Analytics startups. He has a Bachelor of Science in Math / Statistics, an MBA in Marketing and Bachelor of Law in Corporate Law. The Evolving Role of the CDO and CAO About Ben Donlon, CAO, Metro United Way Ben strives to help people see opportunities in their lives, regardless of their current circumstance, to create the life they desire. In his 6 years working at Metro United Way, Ben has progressed from his initial role as a Community Data Analyst, to Business Intelligence Analyst, to Financial Management and Strategic Business Analyst, to his current role as Chief Analytics Officer.
  • 5. About Chris Hutchins, VP, CDAO, Northwell Health Chris is a senior health care leader with over 20 years of experience developing analytic teams, establishing data governance, data warehousing and business intelligence implementation, delivering solutions focused on patient experience, outcomes, cost, population health, quality, regulatory and risk based arrangements, revenue cycle, health system operations. He has extensive experience with organizational transformation and specializes in integrating analytic, IT and Informatics teams across organizational lines to improve solution delivery and enabling data driven insight. The Evolving Role of the CDO and CAO About Larry Shiller, CDO, Rising Stars Foundation A recognized data expert and author (Software Excellence, Prentice-Hall, 1990), Larry has provided data expertise and strategy to many clients including Bridgewater Associates, Yale University, and Bank of America. Building on the work of Angela Lee Duckworth, Carol Dweck, and others, and applying AI techniques to human behavior, Larry helps employers measure grit and make better hiring decisions.
  • 6. 6 The Evolving Role of the CDO and CAO Agenda • The roles of CAO and CDO: what exactly are they, and how are they different? • Personal stories of how the panelists entered these roles, and challenges they have faced • How the CDO and CAO roles have evolved • Key steps for getting these roles formalized in your organization, and for proving their value • A look forward at the future of the CDO, CAO, and CDAO roles • Words of advice for the aspiring CDO/CAO
  • 7. 7 The Evolving Role of the CDO and CAO How would you define the Chief Analytics Officer and Chief Data Officer roles?
  • 8. 8 The Evolving Role of the CDO and CAO How did you end up in your current role, and what challenges did you face as you moved into the position?
  • 9. 9 The Evolving Role of the CDO and CAO What are some lessons that you’ve learned along the way – perhaps from some missteps that you yourself have made?
  • 10. 10 The Evolving Role of the CDO and CAO What are some of the key challenges that you face regularly as an established CDO/CAO?
  • 11. 11 The Evolving Role of the CDO and CAO How have you seen these roles evolve since your entry into the data and analytics field?
  • 12. 12 The Evolving Role of the CDO and CAO How do you leverage data to overcome organizational inertia and get the organization moving in a sustainable direction?
  • 13. 13 The Evolving Role of the CDO and CAO The CDAO role is still young in many industries; how do we get organizations to officially sanction these roles?
  • 14. 14 The Evolving Role of the CDO and CAO Once these roles are formally created, how do we go about proving their value?
  • 15. 15 The Evolving Role of the CDO and CAO From your perspective, where do you think the CDO, CAO, and CDAO roles are headed?
  • 16. 16 The Evolving Role of the CDO and CAO What are some words of advice that you’d give to people who are aspiring to enter these roles?
  • 17. 17 Q&A https://www.dataleadersbrief.com/frs/11389631/the-evolving-role-of-the-cdo-and-cao LinkedIn : ash-dhupar-048502/ Twitter: @ash_dhupar Website: pch.com Ash Dhupar CAO, Publishers Clearing House LinkedIn: bendonlon/ Twitter: @MetroUnitedWay Website: metrounitedway.org Ben Donlon CAO, Metro United Way LinkedIn: cjhutchins/ Twitter: @Chrishutusa1 Website: northwell.edu Chris Hutchins VP, CDAO, Northwell Health LinkedIn: lshiller/ Twitter: @lshiller Website: risingstarsfoundation.org Larry Shiller CDO, Rising Stars Foundation
  • 18. Corinium’s Chief Data & Analytics Officers, Fall event will be taking place November 18–20, at the Seaport Hotel & World Trade Center, Boston, and is set to be the largest gathering of data analytics execs on the East Coast! Join the webinar panel in person at CDAO Fall (cdao- fall.coriniumintelligence.com) to continue today’s discussion. Register to attend & save $100 using discount code: Webinar100