1. This document discusses how giving control to others can help create leaders. It advocates taking small steps when shifting control and always remaining visible. It also promotes supporting control with clarity and competence. 2. The "Ladder of Leadership" is presented, which moves from telling others what to do up to discussing what one has been doing. Taking ownership and accountability is emphasized. 3. Stories from the USS Santa Fe and USS Olympia are referenced as examples of giving control and creating empowered crews. The negative impacts of stress, fatigue, and time pressure when not in control are also noted.

1. Give Control, Create Leaders
@ldavidmarquet

2. Pollev.com/intent

7. + competence
control
1
2
clarity

8. USS Olympia

9. Leadership can be defined .. as directing the
thoughts, plans, and actions of others .. so as to
obtain and command their obedience, their
confidence, their respect, and their loyal
cooperation.

11. “Trust in the US at
lowest point in decades.”
“Employee Engagement
reaches all-time low.”

12. “Harvard-Stanford research
findings: stress kills 120,000
people a year.”

13. USS Santa Fe

17. “I intend to…”

19. + competence
control
clarity

20. Support control
with clarity and competence

24. Ladder of Leadership
6. I’ve done…
5. I intend to…
4. I would LIKE to…
3. I recommend…
2. I think…
1. Tell me what to do

25. Ladder of Leadership
7. I’ve been doing…
6. I’ve done…
5. I intend to…
4. I would LIKE to…
3. I recommend…
2. I think…
1. Tell me what to do

26. Situation: There is a significant UX issue with the project. The team can
go in one of two directions that will fundamentally change the user
experience.
Project Manager: 56 year old executive who has worked for this bank for
28 years. Likes to be “in control.” Says the right words, like “it’s your
product – you make the call.”
Product Owner: 31 year old computer engineer and Agile adherent.
You’ve been second guessed about decisions before.
The product owner goes to the project manager and says…

27. When shifting control, take small
steps.

28. “No They on Santa Fe!”

29. Ladder of Leadership
7. I’ve been doing…
6. I’ve done…
5. I intend to…
4. I would LIKE to…
3. I recommend…
2. I think…
1. Tell me what to do
Stress
Fatigue
Time Pressure
Fear

31. Always be visible.

32. Training your brain to give up
control…

34. Give Control, Create Leaders
nudge@turntheshiparound.com
intent@turntheshiparound.com
@ldavidmarquet

35. 1. Support control with
competence and ________.
2. Take ________ steps
3. Always be _______.